Fix Auto Silverdale

4.9 (3,445reviews)
99%
11632 Clear Creek Rd NW,  Silverdale (Kitsap),  WA  98383
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Shop AssistantSparkles

In operation 19 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Silverdale can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Silverdale claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,445)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Silverdale for their exceptional service quality, transparent communication, and timely repairs. Many highlight the team's professionalism, friendliness, and dedication to keeping customers informed throughout the repair process via texts, emails, and phone calls. Repair quality is frequently described as flawless, with vehicles often returned cleaner than when dropped off. Numerous customers note their cars were completed ahead of schedule. A few customers mentioned areas for improvement, including more accurate time estimates, better alignment of automated update messages, and occasional difficulty reaching the shop by phone. Overall, the vast majority of customers express high satisfaction and willingness to recommend Fix Auto to others.
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"Left my car full of mold, ripped a hole in my driver seat, the front assist doesn't work, not does cruise control. ..." Read more
"... your advocate dealing with the insurance company, 3. your auto looking like NEW repaired by certified technicians. Fix Auto is the answer. They made an unfortunate ..." Read more
"The craftsmanship was superb. Your technicians are experts I know what theyre doing. The paint match is uncanny ..." Read more
"The repair was fantastic. I cant even tell where the damage was and the paint job is flawless."
"... By far the best and would recommend them be far. My car looked like a brand new car and it is 10 yrs old. And not only did they do the outside but cleaned ..." Read more
"... this was out of pocket no insurance involvement, having it completed on time meant no extra costs for a rental car. Much appreciated!" Read more
"... but when I was given the days my car would be done I was then called early the day of. So at least a day notice would have been nice" Read more
"A few days early!"
"... process. The timeline for work was also incredible. Finished ahead of timeline and looks fantastic." Read more
"The repairs took about a week longer than expected.....but I was notified well in advance of any delays."
"... or care about - this left a bad taste in my mouth. I just wanted a guesstimate about when it would be ready so I could plan accordingly. It didn't affect my ..." Read more
"Communication was outstanding!"
"Very poor communication through text but very kind and helpful over the phone in person"
"Very informative technician and front desk. I was never uninformed about the progress of the repairs. If I had a question or concern they always had the ..." Read more
"Automated updates need to align better. A couple of startling later updates were generated."

My Experience

Great hospitality and giving frequent updates as they come in.

My Experience

Great customer service

My Experience

Could not be more pleased with the amazing customer service and quality of work.

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My Experience

Quick and smooth turnaround!

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Returned Clean

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Already have

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We really like this place! You can’t even see where the damage was located! The service is above any other business we used in the past. The employees are kind and respectful . This is our second time using them and our daughter and son in law use them as well since our experience has been so good

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They are awesome, kind and helpful

Returned Clean

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Returned Clean

My Experience

Great job! Communication was great, it was quick, and the work done on my vehicle was excellent you can’t even tell there was damage there before. Thank you!

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My Experience

Fix Auti did one fantastic job with jow

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They did one fantastic repair on our Subaru Forester’s passanger front and back doors!

Customer Service

The Silverdale team communicated with us just perfectly!

Returned Clean

My Experience

FIX Auto has the best customer service. Every person was so helpful and kind. The car repair was great and we appreciated the updates! Thanks and we will be referring you to our friends and family.

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Returned Clean

My Experience

Great service very friendly and keep me updated regularly.

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Very good service

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Very friendly and very informative

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Excellent service

Returned Clean

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