Wiley's Collision Repair

4.9 (769reviews)

99%

(360) 871-0900

2995 Mile Hill Drive, Port Orchard, WA 98366

99%

See Photos

2995 Mile Hill Drive
Port Orchard, WA 98366

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Wiley's Collision Repair

See Photos

2995 Mile Hill Drive
Port Orchard, WA 98366

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Wiley's opened its doors in 1943 Servicing kitsap county and surrounding areas for the past 80 years. Well know and trusted by the community putting quality repairs and customer service first

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (769)

Sort By:
Newest
Rating

573 Customers Rated

5 Stars

66.8% Complete

(514)
4 Stars

5.5% Complete

(42)
3 Stars

0.8% Complete

(6)
2 Stars

0.7% Complete

(5)
1 Star

0.5% Complete

(4)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with repairs frequently described as looking brand new and exceeding expectations. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating regular text updates and transparent explanations throughout the repair process. Timeliness is another highlight, as vehicles are often completed ahead of schedule. Customers also value the seamless coordination with insurance companies and rental car agencies. A few customers noted isolated concerns, including delays, paint quality issues, and a non-functioning light after repair, as areas where improvement was desired.

Select to learn more

Service Quality
Timeliness
Communication

"Looks brand new! Color matching is perfection, customer service 1010 I don't think there was I ..." Read more

"My experience was exceptional. They did an outstanding job of repairing my rear end damage in fact you cannot ever tell that the accident happened. ..." Read more

"They went out of their way to make my car accident repair as stress free as possible by meeting me during ..." Read more

"No one comes close to the work that you did. We couldnt tell there ever was any damage to the ..." Read more

"Really friendly staff. Exceedingly talented bodymen and painters. You would have no idea that anything had happened ..." Read more

"Early! Thank you for the prompt repair! Promises exceeded!"

"It was completed a week early."

"They did a wonderful job and got my car done early. They even vacuumed and wiped down surfaces even though ..." Read more

"... our car. The communication and service was great. The car was finished ahead of schedule." Read more

"Was delayed twice one week each"

"Communication was excellent throughout the process, whether related to timing or explanation of what ..." Read more

"... me the team at Wileys had worked with me and had consistent communication on updates for my car and the progress of it, I am completely satisfied ..." Read more

"Answered every time I called, answered my questions with accuracy and professionalism."

"Prompt, professional service. Excellent communication. Easy rental car partnership. Perfect repair job. I was impressed from start to ..." Read more

"very clear communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Looks brand new! Color matching is perfection, customer service 1010 I don't think there was I ..." Read more

"My experience was exceptional. They did an outstanding job of repairing my rear end damage in fact you cannot ever tell that the accident happened. ..." Read more

"They went out of their way to make my car accident repair as stress free as possible by meeting me during ..." Read more

"No one comes close to the work that you did. We couldnt tell there ever was any damage to the ..." Read more

"Really friendly staff. Exceedingly talented bodymen and painters. You would have no idea that anything had happened ..." Read more

"Early! Thank you for the prompt repair! Promises exceeded!"

"It was completed a week early."

"They did a wonderful job and got my car done early. They even vacuumed and wiped down surfaces even though ..." Read more

"... our car. The communication and service was great. The car was finished ahead of schedule." Read more

"Was delayed twice one week each"

"Communication was excellent throughout the process, whether related to timing or explanation of what ..." Read more

"... me the team at Wileys had worked with me and had consistent communication on updates for my car and the progress of it, I am completely satisfied ..." Read more

"Answered every time I called, answered my questions with accuracy and professionalism."

"Prompt, professional service. Excellent communication. Easy rental car partnership. Perfect repair job. I was impressed from start to ..." Read more

"very clear communication"

Eva (Dodge owner) reviewed 9/2/26

Very satisfied, excellent craftsmanship

Daniel (Honda owner) reviewed 9/1/26

Great teamwork and efficient work was done on my car! Definitely recommend to others

Jacob (Kia owner) reviewed 8/31/26

Was a very good experience working with Wiley's. Everyone there was respectful and easy to work with. Worked with Gary the most, and he was great! Very clear and transparent, knew exactly what needed to happen and did it quickly. I will be taking future car problems here!

Iver (Toyota owner) reviewed 8/28/26

My expections have been far exceded thank you Wiley’s for the great job done well!! That includes everyone that works there. Over the years I have had four cars repaired by this great company and its workers and every time they have done a great job. I will continue to bring anything to them as needed in the future.

My experience was exceptional. They did an outstanding job of repairing my rear end damage in fact you cannot ever tell that the accident happened. If I need help with another repair I will come to them first.

Edward (Toyota owner) reviewed 8/27/26

Gary kept us in the loop and informed of everything. We really appreciated that. Excellent work!

Dan (Dodge owner) reviewed 8/26/26

Judy (Honda owner) reviewed 8/19/26

I was impressed how I was notified every few days about the progress of my vehicle. The staff was very helpful, especially Gary whom I dealt with. My car looked great vixen I got it back. Thank you

Paula (Ford owner) reviewed 8/19/26

Richard (Ford owner) reviewed 8/13/26

They were very professional and kept me well informed.

Leela (Subaru owner) reviewed 8/13/26

'JOB WELL DONE' indeed. Very professional staff,friendly and trustworthy . Will not go any where else. Thank you folks .

Este (Ford owner) reviewed 8/13/26

Carrie (Honda owner) reviewed 8/13/26

Margaret (Honda owner) reviewed 8/13/26

Philip (Subaru owner) reviewed 8/12/26

The whole process from start to finish was great. Your quick and professional repairs was great. Thank you

Theodore (Jeep owner) reviewed 8/10/26

Pleasant experience with personnel

Donna (Toyota owner) reviewed 8/6/26

Douglas (Mercedes-Benz owner) reviewed 8/4/26

Wiley’s work was excellent, as a mater of fact, better than original. We were completely satisfied.

Carolyn (Subaru owner) reviewed 8/3/26

Elizabeth (Jeep owner) reviewed 8/3/26

Diane (Toyota owner) reviewed 8/3/26

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view more shops in: Port Orchard | 98366

You should always ask your auto body shop if they offer a warranty on their repairs.

Wiley's Collision Repair

Take photos and get an online estimate

Schedule an estimate appointment

About Wiley's Collision Repair

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (769)

573 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0