Winner Premier Collision Center Inc

4.8 (4,258reviews)

96%

(302) 571-5200

520 S. Walnut St., Wilmington, DE 19801

96%

520 S. Walnut St.
Wilmington, DE 19801

Get Directions Website Email

Schedule an appointment at Winner Premier Collision Center Inc

Book Appointment

About Winner Premier Collision Center Inc

520 S. Walnut St.
Wilmington, DE 19801

Get Directions Website Email

Schedule an appointment at Winner Premier Collision Center Inc

Book Appointment

In operation 25 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Audi

Chrysler

Dodge

Fiat

GM Basic

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Subaru

Call

Website

Reviews (4,258)

Sort By:
Newest
Rating

3,525 Customers Rated

5 Stars

70.6% Complete

(3005)
4 Stars

6.3% Complete

(268)
3 Stars

1.9% Complete

(83)
2 Stars

1.5% Complete

(62)
1 Star

0.6% Complete

(27)
< 1 Star

1.9% Complete

(80)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with many noting that repaired vehicles look brand new or showroom-ready. The repair work is frequently described as flawless, expertly done, and exceeding expectations. Communication stands out as a major strength, with customers highlighting regular text updates at every stage of the repair process as especially appreciated. Staff are widely described as friendly, professional, courteous, and genuinely helpful. Timeliness is largely positive, with several customers noting their vehicles were completed ahead of schedule. A small number of customers noted areas for improvement directly in their feedback, including occasional delays, last-minute pickup notifications, and isolated quality concerns such as minor paint imperfections or loose parts upon return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Communication

"... begin to tell you how pleased I am with your service! Exemplary does not even describe it. From the front desk customer service, follow-ups in progress, ease if ..." Read more

"Winner Premier Collision Center performed outstanding work on my Audi A8L. The repair process was clearly explained and completed on schedule, and ..." Read more

"... refer all my friends and family to Winner Collision. They made my car look new! I was so impressed with the turn around time and quality of work, not to mention ..." Read more

"The repair was beautifully done. The repaired side of the car looks showroom perfect. I cannot tell that there was previous damage. It ..." Read more

"The service was great. They cared about the quality of my carpet replacement and did what they needed to do to assure it was done ..." Read more

"Kept me informed at every phase of the repair the communication was excellent!"

"Awesome service, communication was outstanding and delivery where outstanding"

"The communication at Winner is the best I've ever seen."

"... received. The customer service is excellent, and the communication throughout the repair process was outstanding. Thank you for continuing to provide such a positive ..." Read more

"... updates that appears to be fairly useless, since the updates id receive didnt align with reality ie getting a text saying your car has entered the paint booth ..." Read more

Service Quality
Communication

Service Quality
Communication

"... begin to tell you how pleased I am with your service! Exemplary does not even describe it. From the front desk customer service, follow-ups in progress, ease if ..." Read more

"Winner Premier Collision Center performed outstanding work on my Audi A8L. The repair process was clearly explained and completed on schedule, and ..." Read more

"... refer all my friends and family to Winner Collision. They made my car look new! I was so impressed with the turn around time and quality of work, not to mention ..." Read more

"The repair was beautifully done. The repaired side of the car looks showroom perfect. I cannot tell that there was previous damage. It ..." Read more

"The service was great. They cared about the quality of my carpet replacement and did what they needed to do to assure it was done ..." Read more

"Kept me informed at every phase of the repair the communication was excellent!"

"Awesome service, communication was outstanding and delivery where outstanding"

"The communication at Winner is the best I've ever seen."

"... received. The customer service is excellent, and the communication throughout the repair process was outstanding. Thank you for continuing to provide such a positive ..." Read more

"... updates that appears to be fairly useless, since the updates id receive didnt align with reality ie getting a text saying your car has entered the paint booth ..." Read more

Keesha (Honda owner) reviewed 9/25/26

Great job! My car look awesome!

Susan (Subaru owner) reviewed 9/24/26

The process was easy. They kept me updated with everything going on. The car looks amazing. Great job all around.

Michael (Volkswagen owner) reviewed 9/23/26

I was about to go to Google to leave a positive review on my own, and then I received an email from Winner asking me to complete a one question survey. So, yes, I was completely satisfied. I brought my car in for front end damage, and they went above and beyond in repairing both the superficial and the structural. All told, it came out looking better than new!

Robert (Volkswagen owner) reviewed 9/22/26

Car looked brand new. They did an excellent job!

Edegar (Chevrolet owner) reviewed 9/21/26

Second time servicing my car and both times they did a great job.

Alexandra (Chevrolet owner) reviewed 9/21/26

I was very pleased when the manager offered to deliver my car to my home.

Jerome (Audi owner) reviewed 9/17/26

we had bodywork on this Audi about a year and a half ago and the outcome was excellent so we came back for our next issue and again the job that was done was absolutely flawless! The communication was incredible! Wewould never use another facility! Thank you!

Yvette (Audi owner) reviewed 9/15/26

The left rear tire on the vehicle where it was struck was never fixed. While driving the vehicle after pick up from Winner, the tire sensor notification lit up, as it did prior to bringing the vehicle to Winner.

Not happy about the left rear tire incident. Not happy at all. Now I have to take time out of my day, losing money and precious TIME!!!

Trying to figure out a date I am free to bring in the vehicle to get the left rear tire checked. As of now it is still leaking air. Not sure why Winner Collision never checked and fixed the tire as requested.

Anonymous (Chevrolet owner) reviewed 9/14/26

Joanna (Honda owner) reviewed 9/14/26

Timothy (Nissan owner) reviewed 9/14/26

Good Job

Noni (Honda owner) reviewed 9/11/26

John was amazing. He covered for Steve and made sure to provide me with an update, which I really appreciated. Steve was helpful, he gave me a walk through of my vehicle and what was repaired. One area for improvement would be communication regarding vehicle completion and pickup times. I called on Wednesday (9/9) to confirm that my vehicle was still on track for pickup on Friday (9/11) and was told that it was. However, I was not given an estimated pickup time or contacted on Friday to let me know that additional time was needed. As a result, I took a Lyft to the location expecting my vehicle to be ready, only to find that it was not. I then had to take another Lyft home and return later. A quick follow-up call or text would have prevented the additional transportation expense and inconvenience. Other than that, I was very pleased with the service I received. Hopefully, I won’t need to work with you again anytime soon—but if another serious repair is needed, I would absolutely return. Thank you again!

Isadore (Chevrolet owner) reviewed 9/10/26

Sam (Honda owner) reviewed 9/8/26

I was also excited to get it done! It was smooth.

Tyrone Feeling & Wendy E (Audi owner) reviewed 9/8/26

I cannot begin to tell you how pleased I am with your service! Exemplary does not even describe it. From the front desk customer service, follow-ups in progress, ease if car rental service, connection with my auto dealership, the expertise of your estimator & body shop! And the icing on the cake! The detail they did on my car!!!!! I cannot THANK YOU ENOUGH!!!!

Cinitae (Honda owner) reviewed 9/8/26

Philip (Honda owner) reviewed 9/7/26

Unfortunately we have an issue. The installers crimped the reverse light wire when they installed the new tail light. So we have no reverse light on the left hand side.

Very pleasant people to work with.

Jenine (Chevrolet owner) reviewed 9/7/26

Customer service was superb and they kept me well informed. Car was completely ahead of schedule and look as good as new.

Superb

Quentina (BMW owner) reviewed 9/6/26

Bruce (Ford owner) reviewed 9/4/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Winner Premier Collision Center Inc

Schedule an appointment at Winner Premier Collision Center Inc

About Winner Premier Collision Center Inc

Schedule an appointment at Winner Premier Collision Center Inc

Reviews (4,258)

3,525 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0