Xclusive Collision

4.8 (152reviews)
100%
514 Mill Ave,  Conroe,  TX  77301
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Shop AssistantSparkles

In operation 18 years.

Mill Ave Auto Works is a family owned business serving Conroe since 2004. Our goals are to provide excellent customer service and to assure that the repairs to your vehicle are done right the first time. We accept any and all insurance claims and offer a discounted rate on non-insurance work. We work for the client giving them a limited lifetime warranty on the materials and making sure that all expectations for their repair are met. We are an I-Car Gold Certified Facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:30 am - 3:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Kia
Nissan

Reviews (152)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mayra did an amazing job! We were having difficulty with a company and she came in and got it handled! She really blew me away with her customer service. Defiantly recommend coming here!

My Experience

My Experience

Thank you so much for the amazing job! I've been so stressed out and you guys really helped eased my worries! I'm really impressed with the work and it looks brand new again! Thank you to everyone!

My Experience

Receptionist has a high level of customer service skills. She was efficient, professional, respectful and caring. Very pleasant to deal with. Must be commended. The whole process was extremely easy and of a high standard. I would definitely recommend. Kindest regards Mrs K Soane

My Experience

Everyone was very professional and helpful throughout the process. So glad to get my car back looking like nothing ever happened to it. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very organized process.Big feeling of trust and transparency from the staff. Mayra made it very easy and the car repair looks excellent. 10 out of 10 .

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was the best experience I have ever had! Fast appointment they called Allstate and set up a rental car they gave me an estimated time right away and they were done a week early! My car was also detailed and so nice! They took a very frustrating experience and made it easy! I would recommend to everyone and will make a Facebook post! Their kindness, and helpfulness went above and beyond. Thank you!

Likely to Recommend

If anyone needs a recommendation for accident/ body work I highly recommend Xclusive Collision. Fast, friendly and went above and beyond to help me. They called the insurance to help arrange a car rental and in 10min I was in and out with an estimated time of work and they were done a week early! The work was fantastic! I had a bad experience with the place on 105 and they fixed it wrong it took weeks and they didn’t do any work! Trust me the best place in Conroe area is Xclusive Collision!!!

Repair Quality

If anyone needs a recommendation for accident/ body work I highly recommend Xclusive Collision. Fast, friendly and went above and beyond to help me. They called the insurance to help arrange a car rental and in 10min I was in and out with an estimated time of work and they were done a week early! The work was fantastic! I had a bad experience with the place on 105 and they fixed it wrong it took weeks and they didn’t do any work! Trust me the best place in Conroe area is Xclusive Collision!!! Posted this on Facebook!

Customer Service

If anyone needs a recommendation for accident/ body work I highly recommend Xclusive Collision. Fast, friendly and went above and beyond to help me. They called the insurance to help arrange a car rental and in 10min I was in and out with an estimated time of work and they were done a week early! The work was fantastic! I had a bad experience with the place on 105 and they fixed it wrong it took weeks and they didn’t do any work! Trust me the best place in Conroe area is Xclusive Collision!!!

My Experience

Sand paper was left under the hood on top of the negative battery terminal, drivers door sags and is off center from the rest of the car, boot for the tire rod has a zip tie to hold it into place instead of a clamp, car does not seem like it was aligned properly as it veers to the right while driving and if I let go of the steering wheel. I have pictures to provide if needed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Results better than expected

My Experience

I greatly appreciate the job well done for my repairs. The online updates from carwise did not accurately reflect my completion date so I was a little caught off guard that my car was not sent to calibration until the day AFTER the expected completion. Car wise gave the impression I would be contacted if there were delays and I was not contacted, I had to initiate it myself. The few times I was either contacted by a team member to answer questions, or when I contacted them myself for information I was given the expectation that I would receive a call with an update. I understand work can be busy, but it was a little disappointing when your team members say “we will call you at (x-time) “ and then I have to contact them myself because they did not reach out when they said they would. Other than that I appreciate the kindness and thoroughness of your team.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Thank you for all that you did! I’m very happy with the outcome.

My Experience

It was a pleasure working with you guys! Getting in a wreck and having all that stress is hard but you guys made it seem easy. Myra was so helpful nice and easy to communicate with. Thank you Myra! I’ll definitely recommend you guys moving forward.