Xclusive Collision

4.8 (153reviews)
100%
514 Mill Ave,  Conroe,  TX  77301
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Shop AssistantSparkles

In operation 18 years.

Mill Ave Auto Works is a family owned business serving Conroe since 2004. Our goals are to provide excellent customer service and to assure that the repairs to your vehicle are done right the first time. We accept any and all insurance claims and offer a discounted rate on non-insurance work. We work for the client giving them a limited lifetime warranty on the materials and making sure that all expectations for their repair are met. We are an I-Car Gold Certified Facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:30 am - 3:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Kia
Nissan

Reviews (153)

Likely to Recommend

I will highly recommend this business whenever I can!

Repair Quality

Great job finished ahead of schedule. My car was returned to me perfectly repaired, and beautifully cleaned and vacuumed.

Customer Service

Mayra is a wonderful example of how customer service should be. She is personable and extremely professional.

My Experience

Great customer service and great work. They are one of the best.

Likely to Recommend

Repair Quality

Had a great experience. Left my vehicle like new. I definitely recommend Xclusive Collosion.

Customer Service

My Experience

I brought my car in to have a minor repair to the front bumper. The bumper just needed to be realigned so that there wasn’t a gap and the passenger side headlight and bumper. I was told that they were going to remove my bumper and install a new mount because they believe that’s what’s causing the misalignment. When I came and picked up my car I noticed that there was damage to the bumper that wasn’t there previously, the technician came out and said that he did not mess with that side. I replied you took off the bumper you had to mess with that side. He informed the lady that he did not remove the bumper that he just put on the new mount. I requested to see the old amount when the technician brought the old mount to show me. I quickly realized that the old mount was in fact do new mount and he never installed it. He then told the lady that he just removed the inner tire well and adjusted the bumper from there at this point. I was wondering why I was quoted to have my bumper removed and a new mountain installed when in fact, they did none of those things. they argue with me and called me a liar, even though I have photograph proof that the damage was not there and I have them on video admitting they did not remove the bumper nor did they install the new bracket I will be leaving a review for this company in the coming few days. more people need to know about the way this company treats their customers and I have it all in video for the world to see. Hopefully I can save someone else a headache that I had to go through and now I have to find a new shop to repair what they messed up.

Likely to Recommend

Repair Quality

Very satisfied with the quality of the work performed. Looks brand new. Great paint match and panel gaps are manufacture spec.

Customer Service

Kept me updated along the way.

My Experience

Great job and super quick response. Definitely recommend Xclusive Collision!

Likely to Recommend

Repair Quality

Friendly service from drip off to pick up. Car was cleaned and detailed- like a new car! Would recommend Xclusive Collision to everyone for future repairs

Customer Service

Very friendly and went out of the way to make the process easy!

My Experience

I can’t say enough good stuff about this place, they went above and beyond for us and made the process so easy. Mayra kept me updated every step of the way and has such great customer service

Likely to Recommend

Repair Quality

Mayra has such great customer service she made the whole process easy. She answered all our questions and made sure we were satisfied before we even left the building.

Customer Service

Likely to Recommend

Repair Quality

I am writing to express my sincere appreciation for the outstanding service I received from your team following two separate incidents involving my vehicle. In July, my car sustained significant damage due to a hurricane. Four months later, it was vandalized. On both occasions, I turned to your service center for assistance. Each time, I was met with professionalism, empathy, and unwavering support from every staff member I interacted with. Your team's dedication to customer satisfaction and the quality of service provided have been truly commendable. I am grateful for the care and attention given to my vehicle and the consistent communication throughout the repair processes. Thank you for making challenging situations more manageable. I will continue to recommend your services to others and will certainly return for any future automotive needs. Sincerely, Wendy with the 2016 white Kia Optima!

Customer Service

My Experience

Mayra is a wonderful person and very helpful this is the 3 rd car that we bring over for repair

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was great at xclusive, specially Mayra and Melanie. Thank you for everything guys.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional. Fix my car in the time frame quoted and did a beautiful job. I highly recommend this repair shop

My Experience

Great communication, easy to work with. Keep up the outstanding work!

My Experience

Repair looks great. We appreciated Myra kept us updated on how repair was coming along.

Likely to Recommend

Repair Quality

Customer Service

They kept us informed at every step

My Experience

Everyone was very attentive to my questions about my repairs very knowledgeable and professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will share with others

Repair Quality

Very nice work.

Customer Service

Easy to work with.

My Experience

Xclusive did a great job on the repair. They kept me up date on progress and the car was clean and detailed to great condition. Customer service excellent! Great Service!

My Experience

Exclusive Collision, took great care and repairing my Tundra truck. It looks better than even before brand new. love their job love their work! YES I would recommend these guys for any kind of repairs. They go above and beyond. Thank you team Xclusive Collision.