Xclusive Collision
In operation 18 years.
Mill Ave Auto Works is a family owned business serving Conroe since 2004. Our goals are to provide excellent customer service and to assure that the repairs to your vehicle are done right the first time. We accept any and all insurance claims and offer a discounted rate on non-insurance work. We work for the client giving them a limited lifetime warranty on the materials and making sure that all expectations for their repair are met. We are an I-Car Gold Certified Facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:30 am - 3:00 pm |
My Experience - 5.0/5.0 -
Appreciate the hard work thank you to the team and Mayra that was very attentive and communicative with this experience, I’m happy with the outcome.
My Experience - 5.0/5.0 -
Very good on notifying about the progress very good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I do not have a different experience to compare with.
Repair Quality - 4.0/5.0 -
It took too long to get the car fixed!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Gave plenty of updates as work was being done. Lots of good communication and excellent work!
My Experience - 5.0/5.0 -
09/24/24 I am very pleased with the work that this shop provided. They were communicative, patient, understanding and all of the above! The manager Melanie was the one that helped me with my vehicle and answered all my questions I give this shop a 5 out of 5 stars if you want great workmanship and a great service this shop is for you.
My Experience - 0.0/5.0 -
Repairs took way too long. Also I was lied to concerning deductible. Haven’t had a chance to inspect repairs.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
They explain everything properly and they got the work done near the amount of time. They said they would take so I’m happy.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Xclusive Collision is one of the best repair shops i've ever been to. They're friendly, very well communicated, fast but efficient. Kept me updated about everything & even cleaned my car (i mean it's literally spotless). 10/10. Would recommend & use them again! Thank you Xclusive Collision for fixing my car and giving it back WAY better than you received it!
My Experience - 5.0/5.0 -
Ernesto and the team did a great job and kept us well informed while our repairs were completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended many friends and colleagues with Xclusive Collision.
Repair Quality - 5.0/5.0 -
I have received the best customer service from them. They make each process simple and easy.
Customer Service - 5.0/5.0 -
No One can top their customer service. I get updates on the status of my car. If I call with any quesitons they always answer politely and truthfully. You can tell they care about their customers.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Communication can be better. I had to call to check on the repairs each time. The staff is very friendly however communication is key. The repairs were incomplete with a follow up to a few important issues like the windshield fluid not working, alignment was missed during the repair and the hood was not aligned properly. Honestly I probably won’t bring a vehicle back. The staff needs clear direction and follow up procedure to assure things are not missed I. The future with clients.
Customer Service - 1.5/5.0 -
Should be a lot better than it is. Regular updates to clients is something that should happen.
My Experience - 5.0/5.0 -
Thank you all for the super nice work and attention to detail! Couldn't have been more happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen servicio