Yach's Body & Custom, Inc.

4.8 (1,255reviews)
97%
152746 Menton Lane,  Wausau,  WI  54401
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Shop AssistantSparkles

In operation 71 years.

Yach’s Body & Custom, Inc. is an award winning, third generation Auto Body Repair facility repairing all makes and models of vehicles. Yach’s was founded in 1955 by Henry Yach. Henry Yach II successfully operated the company from 1969 to 2012. Henry Yach III took ownership of the company in 2013. Yach’s specializes in Auto body repair and related automotive services. Yach’s is an I-CAR Gold certified facility. The company’s mission statement is: “To Glorify God by providing consistent, efficient, high quality collision repairs with an unsurpassed repair experience.” Yach’s operates under their five core values of: Integrity, Quality, Accountability, Teamwork and Attitude.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (1,255)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and genuine care. Regular text and email updates throughout the repair process are frequently highlighted as a standout feature. Timeliness is largely appreciated, with several customers noting early completions. Complimentary vehicle cleaning and detailing repeatedly delighted customers as a welcome surprise. A few customers noted areas for improvement directly in their feedback, including occasional communication gaps around delays, parts back-orders, and extended repair timelines beyond initial estimates. Isolated concerns about interior cleanliness and repair readiness at pickup were also mentioned. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
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"... there are other good bodyrepair shops in Wausau area, Yachs has proven to be a place that operates with a rare balance of integrity, quality, efficiency and genuine care for the client." Read more
"Yachs did an amazing job again from the initial phone call to the final pick up process. That is why we are repeat customers. We have never ..." Read more
"From beginning to end, the customer service, professionalism, and quality of work was excellent. Couldn't be happier with the work I had done at Yach's."
"Always an excellent experience with Yachs Im really happy with the most recent Mirror repair, gloss coating, which was a final step to a major ..." Read more
"From communication to the actual repair work itself… Yachs displayed a level of service and professionalism that was beyond belief in todays society."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Yachs is the only place I take my vehicles for paint and collision needs!

Repair Quality

Yachs is the only place I take my vehicles for paint and collision needs!

Customer Service

My Experience

More than pleased with everyone getting my car repaired. It looks like new. A+

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Impressive job! Vehicle was finished before the date promised!

My Experience

Likely to Recommend

Fast service, great communication

Repair Quality

Fast service, great communication

Customer Service

My Experience

Great quality work and service Friendly staff Great communication

Likely to Recommend

Thank you for the great service I can’t believe how good my car looks after you guys fixed it Thank you!!!

Repair Quality

Great service Great communication Unexpected delights!

Customer Service

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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Absolutely 100% we trust them with my friends and family. I have referred too many people already.

Repair Quality

Yach’s autobody did a fantastic job keeping me informed and their work was meticulous five star quality. I would highly recommend to friends and family. Thank you.

Customer Service

Yach‘s autobody did an impeccable job on my vehicle and meticulously paid attention to the details. Their communication was outstanding and ke kept me informed every step of the way. Very organized and very valued minded company. I would definitely recommend to all my friends and family. Well done Yachts auto body. You got my vote.!!!

Likely to Recommend

Repair Quality

Great work and timely

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great services from Yach’s Team. Very impressed with my repair.

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Repair Quality

Customer Service

It would have been helpful to know up front that you had planned to have my car for up to 3 weeks. I would have reserved a rental car. I was told that I was scheduled for repair on a certain day with no indication that I'd be leaving the car for an extended period.

Returned Clean

Likely to Recommend

I was there for my Honda certified repair. That was done well. I have no complaints about the work done to my car. The staff were all kind. They tried. I understood that.

Repair Quality

Customer Service

I appreciated the kindness and friendliness of the front staff. However, I would call in advance, make sure I had what I needed for them. Explain that it pained me to walk long distances or to stand (I have fibromyalgia). That I just wanted everything ready to go. They would say absolutely. I would arrive on time as agreed. Yet nothing was prepared timely as we had talked about. Each visit took 40 minutes. The first time when I showed up for an estimate, I understood as there were many customers there waiting on their hail damage quotes/repairs. That day was almost a 90 minute wait. But when I came back to drop off my car and pick up the rental, nothing was ready. There was confusion on where my rental care keys were, my paperwork, I had more forms to fill out. I was but one of two customers. I arrived before the second customer even and it was that confusing. When I returned to pick up my car, I was told it was delayed due to detailing. Again, there was confusion at the front desk about where my car was and I had to wait to check out. The detailing was poorly done. Water streamed down my door handles.I had to ask that they return my dog's car seat to the front seat as they dismantled it for some reason unknown to me. My repair was done to the passenger side rear bumper. Again it took me about 40 minutes to get my car out of there and that was with two other clients who arrived after me. Long story short, there was no point to call in advance, tell them what time I am arriving, asking what they need from me etc. because once I arrived, it all went out the window. One front desk woman even said to me "I am sorry about all this. You are so patient." I am patient because I understand customer service work and I see no point in making a scene. The front desk employees were kind but a bit scattered.

Returned Clean

Likely to Recommend

Will not recommend and will not have good things to say if asked about my experience. For being a locally owned business, they don't treat their customers very well.

Repair Quality

No one offered to go over repairs after they were completed. Had to look over vehicle myself

Customer Service

Constant delays, text updates were the same for 3 weeks "your vehicle is in paint". Came into the shop and was told by Savannah that my car would be done tomorrow, after many delays. It wasn't done for another 2 days after being told it would be done tomorrow.

Returned Clean

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Repair Quality

really nice job,and the clean up before return was beautiful, even the tires and wheels were polished

Customer Service

easy to communicate with

Returned Clean

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Repair Quality

Great people to work with. Excellent work

Customer Service

Returned Clean

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Customer Service

Returned Clean

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No question.

Repair Quality

This was a very gentle experience. No drama just kindness and consideration was shown. Thank you

Customer Service

Again the kindness and professionalism is outstanding.

My Experience

The quality of the work produced an excellent outcome. Our vehicle was returned in almost like brand new condition. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean