Yaklin Ford

4.9 (179reviews)
100%
1200 N Hwy 288b,  Richwood,  TX  77531

I-car certified techs. Aluminum repair on all makes & models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (179)

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No communication on updates during car repair. At start up the car made a terrible sound once you stepped on the gas. Ghetto rude screaming manager Bridgette and her receptionist that got up from her desk like she was going to get physical.

Customer Service

Manager Bridgette was extremely rude and has no customer service skills at all whatsoever. She raised her voice and made the situation worse. Receptionist christy as well.

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See all previous comments, which is a shame because someone I trust highly recommended your collision center.

Repair Quality

You did not complete repairs properly, my mirror is still askew, you guys scratched up and soiled my interior during repairs, you did not re-install the interior of the door you repaired properly. And instead of repairing damage to the clear coat, you just waxed it, to hide the fact you didn't repair it. You parked car where it got dinged, and you scratched the good side (side not in for repair). And though your staff was polite and friendly, I felt they were only interested in getting rid of me vs addressing my issues with your work. I basically feel violated as my car is in worse condition after getting back from you, than when I dropped it off. This experience was a total nightmare and I still have to see about getting my car repaired properly!

Customer Service

See previous comment

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Always a pleasure doing business at Yaklin

Customer Service

Very good

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Like I said very very good paint job they did outstanding

Repair Quality

Beautiful paint job looks great everything came out very very good there’s only one little slight noise that I had rattling but it’s great

Customer Service

Very friendly helpful and understanding

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This is in for warranty repair so I guess I get shoved to the back of the line…. but no way would I bring my car in or ever recommend you… not after I’ve been treated

Repair Quality

You’ve had my car since September 6th and I have received no information other than the call I made on September on September 14th saying that you haven’t even gotten to it. I’ve had to rent a car at my expense as I wait. No timetable, no calls for the advisor, nothing.

Customer Service

See previous comments

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Best Experience & Overall Amazing Facility

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Amazing Experience, staff was helpful very informative and made the experience amazing. Shoutout to the peeps in the the shop for doing an awesome job.

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Great communication. Great service and happy I was able to leave my rental car there when it was ready. Very satisfied Thank you

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Very unlikely after the service we got. We will never have a vechone sent back there we will find another repair shop

Repair Quality

We picked the truck up and the new bumper was terrible. I don't think it was a ford bumper i know it was an aftermarket one because of the craftsmanship and now they have to order a new one. That bumper should have never been put on the truck. We have pictures if you need them. Now we have to go through the trouble of bringing the truck back again and picking it back up. We could have used several shops but we chose yours. Not happy

Customer Service

We where very unhappy with the work, they dumper was messed up. We where called and told the truck was ready. When it should of never been put on messed up. I have pictires od the messed up bumper.

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