York Road Autobody

4.9 (266reviews)
99%
13225 YORK DELTA DR,  North Royalton,  OH  44133
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York Road Autobody is a newly acquired business, in the area a family has been doing business for over 50 years .We have been serving the area with two other locations for all your automotive needs, Yorktown Plaza which can do all your mechanical repairs from tires, to tune ups and light bulbs, Engine and transmission work, and don't forget our auto wash to keep your car clean and Sirl's Automotive for your towing and smaller body repairs, and now York Road Autobody. Here we can facilitate bodywork, Painting, detailing and customizations including window tinting and more. Call our team for an appointment and come see what we can do to service your vehicle for you! ** NEWLY AQUIRED EQUIPMENT**- DANALI LASER RUST REMOVER AND LASER WELDER

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (266)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, showroom-quality, and exceeding expectations. The friendly, professional, and welcoming staff atmosphere is a recurring highlight across reviews. Proactive communication through text and email updates is widely appreciated, keeping customers informed throughout the repair process. Many customers were pleasantly surprised by complimentary interior and exterior detailing upon vehicle pickup. Timeliness is another strong point, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including better color-matching communication, clearer walk-throughs of completed work at pickup, and more consistent app-based status updates, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... The quality of the work exceeded my expectations- the finish was flawless, and my truck looked brand new. Turnaround time was exactly as promised, and the ..." Read more
"... grateful. The detailing provided gave me great joy! My vehicle looked so clean I did not recognize it! This is truly stand up team and I give them all 10 ..." Read more
"... ready 2 days earlier than estimated. Not only was the work high quality but they cleaned the interior and exterior AND topped off the fuel. Amazing communication. They ..." Read more
"... updated of the progress via email each step of the way. I was impressed with the quality of the repair and thankful because I had just recently purchased ..." Read more
"The paint used was not the factory color. State Farm was notified and and photos were sent."
"Excellent and thorough communication! Our vehicle was ready 2 days early."
"... kept client informed of progress of vehicle, and completed job ahead of schedule." Read more
"York Road Autobody was able to complete the repair within 2 days of dropping the truck off, even while dealing with an insurance issue."
"Vehicle was not ready by initial estimated date, but the level of communication regarding changes ..." Read more
"vehicle was ready far sooner than I expected and I was completely satisfied with the service I ..." Read more
"Phenomenal! I loved getting text that they started on my car, it was underway, and then it was finished. Everyone ..." Read more
"They did a great job. Communication was excellent and the work was done. Very timely."
"The app they use was not regularly updated and I had to call to ask for the status a couple ..." Read more
"Great customer service, easy to work with, completed in a timely fashion, and excellent communication."
"When I picked up the car no one pointed out the fact that there was a color change, or trouble matching the original."

My Experience

Likely to Recommend

Repair Quality

Great experience.

Customer Service

Service and personal attention was great. Work was completed sooner than anticipated. I’m totally satisfied with the experience. Staff went above and beyond. Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

10 Stars ☆☆☆☆☆☆☆☆☆☆. The best experienceI've ever had getting my car fixed at York Road Autoauto body. Thank you again so much, Friends.

Likely to Recommend

I already have told family and friends 🧡

Repair Quality

100 💯 is my star for york road auto body!!

Customer Service

York Road Autobody team of workers.Make you feel really cared about and and what's all the confidence you can have you know that your car is going to get fixed exactly the way you want it!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The staff was Great when I had to reschedule because of a death in my family they told me to call them when I was ready.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Carrie was excellent to work with she helped me a lot I received a renter that was to big for me to drive she helped to get me car I felt more comfort in. Explain the process of my repair was aways kind cheerful. Jeff also helped with my car explain the process to. It was a nice experience I would recommend them to anyone. Thank York view Road. 10+ all around.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Per usual everyone was friendly and professional and did a great job fixing the damage to my car

My Experience

Carrie was fantastic to work with and as usual, your team did a very professional job and I’m 100% satisfied. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so friendly and kind, helpful and professional. You went out of your way to get my car ready for me in time for my trip. The work was perfect and you even cleaned the inside of my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was great. Everyone I talked to was awesome also. I surprised my wife with the detailing of her car and she was so excited when she saw it. Thank again for a great experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great to communicate with. The text updates were perfect. Workmanship looks great so far.

Likely to Recommend

Repair Quality

Great experience. Thanks!

Customer Service

Great people.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys rock, I definitely will recommend to anyone if they have any issues !!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Courteous and prompt repair was done for a fair price

Likely to Recommend

I have already recommended York Road to two people

Repair Quality

I was totally satisfied with my overall experience with York Road Autobody. The staff were friendly, accommodating, and professional. The repair was completed in a timely manner and I was updated of the progress via email each step of the way. I was impressed with the quality of the repair and thankful because I had just recently purchased this vehicle. I was not looking forward to driving a banged up ride. After the repair my vehicle looks brand new. I would strongly recommend York Road to anyone who needs autobody work.

Customer Service

I had a great experience working with York Road. The staff were friendly and accommodating. They kept me informed of my cars progress via email each step of the way and the finished product was beautiful. I would strongly recommend York Road to anyone.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

YORK ROAD AUTOBODY is THEEEE best body shop and detail shop . Been going here for many many years ! The customer service is stellar and everyone greets you interacts with you and makes you feel welcome. Plus the quality of service and work is amazing!!! Every one is so special there and Carrie will definitely make you feel at ease and comfortable with any situation!!! EVERY SINGLE PERSON IS AMAZING ✨✨✨

Likely to Recommend

I HAVE RECOMMEND NON STOP TO PEOPLE WILL NEVER GO ELSEWHERE !!!:)

Repair Quality

I’ve been coming to YORK ROAD AUTOMOTIVE a long time They NEVER disappoint They do stellar work !!!

Customer Service

EVERY ONE IS SOOOOOO SUPER FRIENDLY AND SUPER SUPER PROFESSIONAL YET DOWN TO EARTH AND MAKE YOUR EXPERIENCE VERY VERY AT EASE AND COMFORTING

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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