Young Auto Body, Inc.

5.0 (46reviews)
100%
891 Pancheri Dr,  Idaho Falls,  ID  83402

In operation 19 years, 9 years at this location.

Young Auto Body is a state of the art collision repair and refinishing faciltiy.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (46)

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Just takes too long

Repair Quality

The repair was great, I just didn’t like how long it took.

Customer Service

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They really are the best. I had troubles with the rental and they took it upon themselves to contact them and help me without hesitation! They made the process so smooth and I really enjoyed them. My car looked amazing afterwards too!!

Customer Service

I LOVE pam! She really is the best and made the process so smooth and stress free.

Likely to Recommend

Repair Quality

They got me in several weeks earlier than other shops that gave an estimate. They also finished a week earlier than I was told.

Customer Service

Very friendly and understanding

Likely to Recommend

Repair Quality

The parts weren’t all in, so they sent me back home after 4 days with a part missing and a black gash on another trim piece. They said they would fix it when the parts came in, but that they were back ordered and didn’t have an ETA.

Customer Service

Likely to Recommend

Repair Quality

I liked that they kept in contact with me and treated me like a client of their own. I would definitely go back, if needed!

Customer Service

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Considering my problem, which might or might not be a bizarre one-off situation -- an anomaly -- I can't say for sure, but all seemed absolutely great before the Key Swap thing.

Repair Quality

The repair itself is perfect. My only complaint is that my key seems to have been swapped with another Rav-4 key on Friday 5/13. The one they gave me doesn't open any door, or start the car. I returned it to them immediately. My back-up key will open all but the repaired (driver side) door, and it will start the car, BUT it was my back-up key because it is broken in such a way that it can't go on a key chain. So now I have exactly ONE key to use the car, loose in my pocket & easy to lose, and to use the car I have to unlock the passenger side door, crawl over that seat, unlock the driver side door from the inside (because the power locks never would unlock that door ... A feature of that year's model, I suppose), then crawl back out, walk around to the driver side, & so on. It's Wednesday of the following week & I still haven't received either my original key or a key to unlock the new door. My inclination is to be patient, but it's a problem & I'm not exactly happy.

Customer Service

I'm happy with Pam's customer service, she's been great to work with. Since I don't know exactly where my problem originates, I don't know who to hold responsible in these ratings.

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Customer Service

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Repair Quality

Truck looks brand new

Customer Service

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They were great.

Repair Quality

Their works was great, provide a lifetime warranty, and they were great to work with.

Customer Service

Always super helpful to explain things.

My Experience

You guys knocked it out of the park! I am completely satisfied with the work done to repair our car. It’s better than the day we bought it! I am absolutely impressed with how fast you got the car in and then back out. The fact that in some cases parts are hard to get a hold of, our car was returned to us 1 1/2 -2 weeks sooner than I expected. The email updates were also great. Young Autobody, you now have a customer for life! Thank you

Likely to Recommend

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Customer Service

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The repair from Young Autobody was perfect. Staff are professional and friendly.

Customer Service

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Great customer service and so easy to work with!

Customer Service

Great people work here, Pam is great!

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Looks good

Customer Service

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Customer Service