Young Chevrolet Collision

5.0 (292reviews)
100%
501 W 600 N,  Layton,  UT  84041
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Shop AssistantSparkles

In operation 102 years.

We've been repairing vehicles for more than 100 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Young Automotive, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the northern Utah and southern Idaho area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
Jeep
Kia
Ram
Subaru

Reviews (292)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the work you did on my Telluride and appreciated your office management team. They did such a good job of keeping me informed on the progress and when I could expect it to be finished. We’re so friendly and professional.

Customer Service

Addresses this earlier. Everyone I spoke with was professional, well informed and courteous. It was a good experience.

Returned Clean

Likely to Recommend

I will be coming to this body shop for any issues I have in the future

Repair Quality

Customer Service

Amazing customer service, kept me updated the whole way through with every step

Returned Clean

My Experience

The repair work was fine. The communications were awful. My 3-4 day repair turned into almost 3 weeks with no communication from the repair shop. When I called the first time to find out what was going I was asked "Well didn't they contact you?" which my answer was no. A week later when my son called to find out what was going on, he was told they had been in constant communication with me as to the progress of the car which was a lie because I never was called my anyone the the whole time my car was in the shop until my son after my son called them. THen I received a voice message telling me to call them. I will not use them to repair any of my cars again due to lack of the courtesy of keeping me updated on what was happening and why the 3-4 repair was taking so long.

Likely to Recommend

Repair Quality

Good repair, but took a week and a half longer than promised with few additional items from the initial quote.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good service, better than many others. I just wouldn’t say exceptional. Although I do love that all of my paint and body work were warrantied for the life of the vehicle. That is a great touch!

Repair Quality

Repairs seem good, although the timing was slow and we’d weren’t updated very well as to the timing. Also, the windshield cracked while you had it (multiple pictures show NO cracks at all, not even a rock chip prior), but nobody on your team will take any responsibility whatsoever to replace the windshield.

Customer Service

Fairly good. Again, toward the end, while we were waiting for all of the parts and the service to be completed, I think there were two or three full weeks when we received no updates from the shop at all.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Only wish my stated concerns were addressed before being told the vehicle was ready. Had to leave it for the job to be completed again. Overall I was very happy with the communication we received.

Customer Service

Returned Clean

Likely to Recommend

But my mom wouldn't go to Layton store cause it's too far for her & other family members are in other states

Repair Quality

There were some hiccups but they fixed them with no problem. The only problem we had was with the girl in the front desk. Like miscommunication, not knowing what was going on or sometimes spaced out. My wife's words.

Customer Service

She seemed a little ditsy. A lot of miscommunication with her or she wouldn't know what's going on. My wife did not like the run around with the phone calls & would have to go in person to talk to someone else. Wife loved everyone else. Especially the manager.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had two separate claims taken care of at the same time. Everything was repaired within 30 days and looks just like new! Thank you!

My Experience

Likely to Recommend

Already recommended a friend

Repair Quality

Customer Service

Returned Clean

My Experience

The car was repaired in a goodly time knowing that it takes time to get parts and getting it fixed seems to be in good order. Thanks for taking the time and care on my Kia.

My Experience

No comment

Likely to Recommend

Repair Quality

Customer Service

They told me they would call me on specific days to give me updates and wouldn’t follow through. I had to end up calling them each time to get updates. They also continued to push out the completion date about 5 times. I understand there is a time delay on things but I would much rather have a farther out date and have my car be done sooner than to be expecting a certain day and be disappointed multiple times.

Returned Clean

Likely to Recommend

Repair Quality

My vehicle was set to be done on the 7th of March and then it was pushed to the 9th. It was then again pushed back to the 15th all because the paint people were slacking. I’m glad I returned my rental when I did (cost less to return it early instead of waiting till my vehicle was done). When the vehicle was done, the paper work was all messed up. Wrong mileage on return, paper work said they returned my vehicle to me on the 7th in which I didn’t get it till the 14th. A supervisor should do an audit on the body shop employees to make sure they are doing their job right. What they fixed looks good and I don’t hear anything wrong when driving yet. Not happy with how everything went at all and probably won’t be bringing any of my other vehicles to this location again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Truck had cutting compound all over it from buffing. Missing a bumper piece from repair. One broken clip to tail light wiring harness that needs replaced. Nuts to air bag nipples were not tightened.

Customer Service

Returned Clean

Likely to Recommend

Loved the body work and customer service wasn’t bad. Time frame really set me back a little.

Repair Quality

Over all the repairs looks amazing there was paint that was sprayed into my trunks carpet and back seat. Other than that the car looks brand new and completely OEM.

Customer Service

Wish updates were a little more frequent maybe some updates with pictures would be a fun way too.

Returned Clean