Young Chevrolet Collision

5.0 (292reviews)
100%
501 W 600 N,  Layton,  UT  84041
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Shop AssistantSparkles

In operation 102 years.

We've been repairing vehicles for more than 100 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Young Automotive, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the northern Utah and southern Idaho area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
Jeep
Kia
Ram
Subaru

Reviews (292)

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My Experience

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My Experience

When I dropped off the car I inquired about a loaner vehicle but was told the loaner vehicle program had recently been eliminated completely. I then spent the next over two months using my motorcycle as my only vehicle while my car was supposedly waiting for backordered parts. At the first of November when it began snowing I called and explained that I had to be given my car back, only to be told out of the blue that they could set me up with a loaner the very next day no trouble. So why on earth was I told at drop off that there was no loaner vehicle program at all? I spent 10 weeks using my motorcycle as my only vehicle because the manager apparently lied to my face. When the car was returned to me something like 11 or 12 weeks later it was completely filthy inside and out. My paint was etched with hard water spots that wouldn’t come out with normal washing, my carpets were covered in dirt, and my leather had oily stains. I’ve just paid a huge detailing bill just to return the car to the condition it was in when I dropped it off. There was also a random car battery left in my trunk that nobody was able to explain to me?? They clearly had no respect for my car or how it was returned to me.

My Experience

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Customer Service

My Experience

Communication was a concern....would be constantly told I would get updates......never did....then got attitude when I had to call you....

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My Experience

Door was fixed terribly. Makes awful sound and wasn’t properly fixed. There’s a big scratch in the new window on new said door. There are 2 new dents on the roof that weren’t there when I dropped it off?? And also paint or some kind of white product next to said dents on roof that won’t come off. Check engine light came on within 50 miles of driving after picking it up. Took 5 weeks longer than I was told it would take. Was never updated and had to call every other week and could never get an answer. Beyond disappointed. This car is my baby and feels ruined.

My Experience

The broken line from the windshield wiper fluid pump to the windshield was not replaced. the windshield fluid tank will not hold fluid, the wiper fluid still runs out onto the ground when the fluid talk is filled. This issue was pointed out with the estimator when the car was dropped off for repair

Likely to Recommend

Repair Quality

when I turned the car in for repair, I specifically mentioned the fact that the windshield washer line had been damaged in the incident and needed to be replaced. The replacement of the line did not happen, but I am assured that the line will be replaced. until that happens, I cannot give a satisfactory rating. The outward appearance of the car is great.

Customer Service

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My Experience

So far so good

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100% will recommend to everyone

Repair Quality

Fast. Professional. Perfect.

Customer Service

The best customer service experience of anywhere in years

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Likely to Recommend

Repair Quality

The Young group is more interested in generating more money from customers and not taking responsibility for damage caused in their shop. Car was also not washed after being in their shop for over 2 weeks.

Customer Service

Was told "We will make it right" on returning the car in worse condition. No effort was made. I had towed to another repair shop.

Returned Clean

My Experience

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Repair Quality

Leslie was amazing to work with and we highly recommend everyone to do business with her.

Customer Service

Leslie was amazing to work with and we highly recommend everyone to do business with her.

Returned Clean

My Experience

Took way to long. For the damage I would think maybe a week. I also never got the updates you said I would get. I had to call you. Not good business.

My Experience

I will be looking forward to your call.

My Experience

My Experience

Great service as always!!!