Young Service Collision LLC
In operation 102 years.
We've been repairing vehicles for more than 100 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Young Automotive, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the northern Utah and southern Idaho areas.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Jim was great but others were unprofessional by calling to say car ready to pick up when it was not
Returned Clean
My Experience - 0.0/5.0 -
My repair was complete on Thursday, but there was breakdown in communication between Young and my insurance company. Nobody got back to me as promised, and I had to track down details and timing. I wasn't able to pick up my car until the following Tues night. I was asked to visually inspect the work when I picked up the car, but it was getting dark and I couldn't see everything. There are at least two items still not repaired that I both pointed out during the initial consultation and are on the final invoice. My lug nut key and crow bar (which were stowed) were left strewn about in the cargo area after they were done. I peeled a couple of stray pieces of masking tape off the car after the first wash as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed on progress of my car repair. They did an excellent job. Paint matches perfectly and I can't tell there was any damage. The car doesn't feel quite like it did before but the body work is great
Customer Service - 5.0/5.0 -
I would recommend Young Collision very highly
Likely to Recommend - 5.0/5.0 -
I plan to bring another one of my vehicles to the shop for repair. And I have already begun to recommend to a few friends.
Repair Quality - 5.0/5.0 -
Staff was incredibly helpful and dealt with insurance so that we didn’t have to. So grateful for the young collision team.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
I really enjoyed my service at young's collision. The repair was minor, but had a couple extra supplements. Took a little longer than expected but nothing outrageous! I am completely happy. 10/10
Customer Service - 5.0/5.0 -
I was always kept in the loop about my repair process.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everyone was very good about keeping me updated on the progress of my vehicle. When I picked it up though I was a little disappointed. It is a Palisade and I had only had it for about 3 months and have kept very good care of it. There were some scratches on the inside that weren't there before and it was very dirty from them storing the parts inside the vehicle while it was being repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would Highly Recommend Young Collision To my Friends and Family or anyone who may need Collision Repairs.
Repair Quality - 5.0/5.0 -
I Appreciate the kind and understanding manner you Showed me. As you put my Car back to Perfect. Holly is Shining onces Again. Thank You.
Customer Service - 5.0/5.0 -
I'm very Satisfied. You kept me in the loop every step of the way. And for that I'm very Greatfull. Once again I'm so Thankful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I may recommend them based on the fact that they were able to get may car repaired at least 6 weeks earlier than the other shop.
Repair Quality - 4.0/5.0 -
The repair looks good. Wasn't too happy with seeing items from the repair lying around in my car though. Maybe putting things back where they belong, like putting the back seats back up, and putting the cargo cover back on.
Customer Service - 3.0/5.0 -
Very friendly staff. I told them that I would be out of the country and would not be able to receive phone calls, but I would be able to receive emails. They said that they would email me the status of how the repairs were going every couple of days. I did not receive one email. My only call from them was a few days prior to my car being picked up.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Vehicle was incomplete. Missing parts. Headlight not working. Paint didn’t match.
Customer Service - 3.5/5.0 -
Management doing best to correct issues
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks brand new! Great customer service and excellent work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Truthfully, the repairs look great! And the mechanic went out of his way to polish headlights. But the major problem with this shop is the lack of communication. I was told they’d have the car for 4-5 days, possibly a little longer. The car was in the shop for a month. I got one update from them at about day 4, then no more unless I called, to which return calls were never made back to me. I had spoke with Hailey multiple times about some less visual issues caused by the accident. When I went to pick up the car those issues were not taken care of. The car had to go back 3 separate times after it had been there for a month. And by the last time I was super frustrated, but still tried to remain kind. The window washer fluid tank was broken, they replaced it, but didn’t fill or even test to make sure it worked. We filled it, it didn’t work. The other issues not taken care of that were discussed at the initial estimate as well as multiple times over the phone with Hailey was a tire issue as well as a broken horn. The bumper and lights look great, I just really feel as if communication and follow through are a major issue.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took two weeks longer than was initially told. Then when I went to pick it up it wasn’t fixed correctly and there was over spray on other parts of the vehicle. Promised to have it done by Friday and I had to follow up and complain to get their tech to stay late and get it done. Wouldn’t take it there again.
Customer Service - 1.5/5.0 -
Did not meet deadlines. Promises weren’t kept. Calls weren’t returned.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
So I had a tire blowout on my front passenger side and when they replace the tire, they didn’t match it to the tire on the front driver side.
Customer Service - 3.0/5.0 -
There were several times that my service manager told me that they would call me back the next day with an update and it never happened. I had to initiate the call every time.
Returned Clean
Likely to Recommend - 4.5/5.0 -
The communication and accommodation was great, in spite of a few delays. The grease in the car was the only reason I did not give it a 10.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Even though my car was not finished when originally planned they gave me a loaner car for the weekend, so I wasn’t stranded