Yucaipa Auto Collision
In operation 18 years.
AUTO BODY AND COLLISION REPAIR
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The first time I had work done at Yucaipa Auto the check engine light was on before I even left the shop. I was told to drive around and it will turn off. The second time I had work done at Yucaipa Auto my car was returned to me with a dead battery and I was told that's because all the doors were open during repairs. I was also told it had to be jumped just to get it moving. I would expect my car to work great after it being in the shop for two weeks for fender damage. I am sad to say that I probably won't return.
Customer Service - 2.5/5.0 -
When I called to ask about my battery issue I was told they would consult the owner and call me back. I never received any communication in return.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The waiting area is non-existent,needs work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Communication is essential and that was lacking from the auto place. I would get calls from the rental car place telling me that my vehicle was due even though my car wasn’t ready. With this being an all in one I would expect that the car place and rental place should be on the same accord which wasn’t the case.
Repair Quality - 2.5/5.0 -
Keeping me informed on the status of my vehicle could have been better.
Customer Service - 2.5/5.0 -
I felt as though I was bothersome when calling to ask about my vehicle.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Steve in charge of my repairs did not have contact with me. I had to call about my car and why it took 3 weeks for an 1800 dollar repair. My car was promised onto be done 10 days and it was not done 1/21/20. I l
Customer Service - 0.5/5.0 -
Customer service was Awful. Steve fell to keep contact with me, lied and said they found extra damage to my car that’s what took so long and that was not true. Also detail left pink spots in the bumper of my car due to not noticing it.And I had to call Steve to get an update on my car and the rental car company called me to tell me it was not ready. And the last day Steve did not contact the rental company to tell them that I had the car for another day.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Though there was a delay in parts, the owner was kind and helpful through the process.
Customer Service - 4.0/5.0 -
Due to a language barrier, I encountered one staff member who was not the most patient in trying to understand my situation. However, I would not say that was true with all of the staff.
Returned Clean
My Experience - 5.0/5.0 -
Great group of employees! Everyone I interacted with were fast efficient, friendly and well informed of my cars issues. Great job my car looks and drives great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yucaipa collusion was fast and effecent polite and accomidating
Customer Service - 5.0/5.0 -
Yucaipa collusion was fast and effecent polite and accomidating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve was very nice. Everything was done professionally. I am very please with the service and the work. Thank you very much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You left the car worse than it was. I will call GEICO again to let them know so that you can fix it properly. It looks like you used used parts.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
There’s some weird wave in the color that was replaced on my car. It’s not super noticeable but it looks strange.
Customer Service - 5.0/5.0 -
Super friendly Staff