Gerber Collision & Glass - Redlands

4.8 (2,652reviews)
97%
705 W Colton Ave,  Redlands,  CA  92374

In operation 81 years, 6 years at this location.

Gerber Collision & Glass - Redlands offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,652)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The shop excels in communication, providing regular text and phone updates throughout the repair process that keep customers well-informed. Staff members are frequently described as friendly, professional, and accommodating, going above and beyond to ensure customer satisfaction. Timeliness is a strong point, with many repairs completed ahead of schedule or within promised timeframes. The partnership with Enterprise rental makes the process convenient for customers. While most experiences are overwhelmingly positive, a few customers mentioned minor issues like paint imperfections or the need for return visits, but these were typically resolved promptly and professionally.
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"The whole experience was very positive. The car was done when they said it would be done and the quality of the work looks really good."
"Actually, our car was ready before the estimated time for fixing. We are so impressed."
"It was ready before the date given."
"You guys were quick. 2 days!"
"They had to order a new bumper cover and it ended up taking a couple of days longer than estimated"
"From the moment you drop off your car, they notify you constantly on the steps taken and on the next steps to come. They did an exceptional ..." Read more
"I had regular updates and if I had question again they promptly replied with information."
"Very informed. Received a call every morning with a status update. This assisted me with planning for the day."
"I was receiving updates daily, which was appropriated!"
"Really like the text updates."

My Experience

I would like to say emily made this process amazing she answered every question I had and help me with everything I needed as well thank you to the team that fix my car it looks brand new they did a wonderful job

Likely to Recommend

Repair Quality

The team did a wonderful job and emily

Customer Service

Emily help me with everything I needed to perfection

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Customer Service

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I already have given recommendations.

Repair Quality

The service was excellent. The best customer service Ì have experienced in California.

Customer Service

Top tier. I was informed of the complete process and the timeline given for my automobile completion was on point.

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Repair Quality

Customer Service

My Experience

Great experience throughout. Open communication was definitely appreciated. Emily is a sweetheart.

My Experience

You guys have been helpful and very professional on every aspect. From customer service to the sales team. Thank you so much. I give you guys a 10 star rating

Likely to Recommend

Most definitely 👍🏾

Repair Quality

I got nothing else to say, Getber Collision and Glass are on top of the line. I mean everything, a satisfied customer service to the labor service. Thank you and God Bless you all.🙏🏽🤙🏽

Customer Service

Excellent and perfection, everything came out perfect, no shortcuts or mistakes.

My Experience

The gentleman I spoke with about my car was pleasant, responsive and attended my concerns.

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Repair Quality

Customer Service

Returned Clean

My Experience

I liked the job great job by the way

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Customer Service

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

Car was finished earlier than expected and looks good as new.

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent staff and quick response very knowledgeable and professional.

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Customer Service

My Experience

Gerber did a fabulous job repairing my car and keeping me informed during the process!

Likely to Recommend

Absolutely!

Repair Quality

Great job!

Customer Service

Kept me well informed!

Returned Clean

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Repair Quality

Customer Service

My Experience

Amazing customer service, very quick turnaround time. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Repair was completed a week earlier than estimated. Car looks new! Thank you!