Gerber Collision & Glass - Banning

4.8 (1,190reviews)
97%
2609 W Ramsey St, Unit B,  Banning,  CA  92220

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Banning offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,190)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with regular updates via calls, texts, and emails keeping customers informed throughout the repair process. Timeliness is another highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The shop demonstrates strong attention to detail, including interior cleaning and detailing. While most experiences are overwhelmingly positive, a few customers noted minor issues requiring follow-up visits or delays due to parts availability.
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"They did excellent work. My 2018 SVU looks like it is a 2026 SUV."
"My car looking like it never been in an accident. They have done an excellent job."
"Very happy with the repairs and the service people involved were all very helpful and pleasant to work with. ..." Read more
"Gerber did an excellent job. Car looks brand new. It drives well. Staff is very nice and I could tell ..." Read more
"... day to inform me of the progress on the vehicle and it was actually finished 3 day earlier than initially stated. The ladies that delivered the car to our home were ..." Read more
"My vehicle was ready days before anticipated."
"It was ready a day earlier than promised."
"Like, WAY before. Thank you!"
"Yes, my vehicle was completed earlier than expected which I was grateful for."
"... were all very helpful and pleasant to work with. They called every day to inform me of the progress on the vehicle and it was actually finished 3 day ..." Read more
"Gave me updates on the daily and called me before any work was done and to approve any procedures"
"Never a day went by where I didnt hear from them"
"Excellent communication throughout the repair process. Car was repaired very quickly for the ammount of ..." Read more
"Great communication complete with pictures"

Likely to Recommend

No hidden fees just the reasonable estimate

Repair Quality

Good price and delicious versed as promised

Customer Service

Maraya very welcoming and pleasant to speak to

Returned Clean

My Experience

Everyone was super nice and they were very fast and efficient. They also went to bat to my insurance company to get this repaired as quickly as possible, which was greatly appreciated. I am already a repeat customer and while I don’t want to be rear-ended three times this year or ever again for that matter, if I was, I will go back to them no question!

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Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Thank you

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I will recommend them to anyone who needs collision repair. They are vey good at what they do

Repair Quality

Very professional and knowledgeable.

Customer Service

Customer service was outstanding Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

They were polite, the place was clean, everyone was professional, and they really went out of their way to make me happy and satisfied with the repair.

Customer Service

My Experience

This is the third time I'd been here to have my car fixed. One time in San Bernardino Gerber Collision shop. I'm satisfied .... gloria

Likely to Recommend

I'll God forbid take my vehicles back regardless of why it needs repairs

Repair Quality

Positive memorable experience

Customer Service

More than I expected from all staff and repair personnel

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Repair Quality

Your company does excellent work and very professional customer service

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Lawrence and everyone at Gerber was very professional and very comfortable!!

Customer Service

Excellent!!!

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Returned Clean

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My Experience

The service was excellent. Josue kept me informed the entire process. When I arrived to pick up my vehicle, he thoroughly explained the damages that were repaired. Mariah at the front desk was great and friendly as well. I would 100% recommend Gerber Collision in Banning and I'll be bringing my vehicles here for any future repairs.

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Repair Quality

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Repair Quality

I am extremely happy with how my car turned out. They kept me up to date on their progress and took care of scratches that were not caused by the accident. The staff was extremely friendly and handled everything very timely!

Customer Service

They were awesome!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They handled replacing parts, but the core issue wasn’t addressed, since the door has to be slammed shut and according to Toyota, over time, this will cause the lift supports to wear out prematurely from the excessive pressure. The trunk space of where the work was done was left extremely filthy. My seatbelts were covered in white material, the rear leather seats were covered in the same substance, and scratches were left all along the side of the plastic. Not to mention my spare tire along with that mini compartment was also left extremely filthy. The overall finished product was handed to me in poor shape. At the end I got a rushed product with a filthy interior that has white stains I can’t even scrub off.

Repair Quality

The lift gate on my25 RAV4 has to be slammed shut even after replacing the lift gate with a used one. I took it to Toyota for them to review and they confirmed that the lift gate has to be shut with extra force to close shut

Customer Service

Josue was a pleasure to deal with. He sent voicemails on Tuesdays and Thursdays accordingly, along with pictures detailing the progress via email. Very easy to talk to as well

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