Gerber Collision & Glass - Hemet

4.8 (1,934reviews)
95%
3800 Wentworth Dr,  Hemet,  CA  92545

In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Hemet offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,934)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, often completed ahead of schedule. The front desk and repair staff were frequently highlighted for their friendliness, professionalism, and courteous demeanor. Many customers appreciated the proactive communication through text messages and phone calls that kept them informed throughout the repair process. Repeat customers noted their continued trust in the shop, and several mentioned they had already recommended the shop to friends and family. A few customers noted areas for improvement, including occasional delays without timely notification, minor issues discovered after pickup, and isolated concerns about communication responsiveness. Overall, the vast majority of feedback reflects a highly satisfying experience with strong emphasis on repair excellence, transparent communication, and welcoming customer service.
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"... up time. The staff was professional and courteous. The physical transformation of my 2025 kia Soul gt line was nothing short of amazing. These guys are really good. I would highly recommend ..." Read more
"... have repaired 2 of our cars go 3 separate issues. The repairs are always flawless. They give a lifetime guarantee on the repairs. Who does that Their prices are fair ..." Read more
"Really fast repair! My car looks like it was never in an accident. Thank you for the great work!"
"My car looks great. Excellent workmanship."
"... The passenger door is still bent on the bottom, and the paint job was horrible since the paint specs landed on other parts of the car. Then, the detailed job was a pathetic ..." Read more
"Completely satisfied, they got it back to me earlier than estimated. Would recommend them."
"Very satisfied with your service. Car was done before estimated time. Was kept informed of progress. Repair looks great!"
"Took a little longer than we expected"
"the ajuster said that they would try and have it ready in a week, it took 2 weeks"
"1010. Amazing service"
"Staff communicated with me throughout the repair process. Updating me on any potential estimate changes and ..." Read more
"... would call me. That call never happened. Instead, just 4 minutes before closing time, I received a message saying the estimated completion date had been updated. No explanation, no courtesy callโ€”just a last-minute ..." Read more
"Great communication. Much appreciated the text messages throughout the repairs."
"They never failed to send updates in regards to my repair, making the process 10x more easier & stress-free!"
"Repairs were like new, great communication"

Likely to Recommend

Gerber has always done a good job with my vehicles. I trust them to do quality work and are professional through out the entire process.

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Customer Service

My Experience

My Experience

Great service!

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Customer Service

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Customer Service

I would've liked to have been called when my vehicle was ready instead of a text because I had a question that required it.

My Experience

We feel that we were treated very fairly at your business. This is the second time we have used you. We canโ€™t remember the name of the very tall man who gave us the estimate originally, but he was super good, knowledgeable and we will come back if need be.

My Experience

Carlos Perez was excellent, very professional . He kept me updated throughout and explained everything to me before and after the repair. Rebecca Waymon

Likely to Recommend

I am happy I was directed to this repair shop by my AAA car insurance.

Repair Quality

Everything went very well.

Customer Service

Carlos Perez was excellent.

My Experience

my experience was so successful, everything went so smoothly. everyone was so nice and helpful. carlos was super understanding, heโ€™s vibe was super chill and friendly. made me feel comfortable and relaxed that the work was gonna be done right and lovely. he did a excellent job on my car, literally looks like nothing happened to it. love the after math if my car. thank you 10/10. i would for sure recommend to get your car fixed at gerber collision and glass.

My Experience

Carlos and Verรณnica were very friendly and professional. I was very pleased with the outcome of the repairs done to my car.

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Returned Clean

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Repair Quality

Quick service

Customer Service

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Gladly!!!

Repair Quality

Customer Service

Very much satisfied.

Returned Clean

My Experience

I really appreciated that you treated my father Antonio Ponce with dignity & respect. That same care & attitude spilt over in the diligent care you provided as you respectfully delt with his precious possesion HIS TRUCK. We will highly recommend your establishment as a HIGH QUALITY FACILITY. You likewise facilitated this entire stressful circumstance. We THANK YOU ALL, for the care & concern you availed to us. Wishing you many more successful & thriving years in the Hemet Valley as a HIGH QUALITY COLLISION CENTER! Thank you & sincerely, Antonio Ponce & Sandra Herrera.

Likely to Recommend

Repair Quality

Customer Service

My advisor Cory (hopefully I spelled his name correctly) was VERY professional. He explained my situation clearly, and succinctly. He was a pleasure to work with for my car repair.

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Repair Quality

Always friendly, quick and great work.

Customer Service

Awesome staff

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Service and help were awesome. Very communicative and helpful

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Returned Clean

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Repair Quality

Randy and Veronica were professional and helpful

Customer Service

Returned Clean

My Experience

Amazing! Veronica kept me updated - everyone was so professional Would highly recommend this company to anyone in need of their service! .

Likely to Recommend

Already told a neighbor about your shop!

Repair Quality

Amazing service. Veronica and Randy answered my questions - my car looks like new. Appreciate all of you and how I was treated!

Customer Service

Great service!

My Experience

My Experience

Carlos and your team are fantastic, completed ahead of schedule, thanks ๐Ÿ‘๐Ÿป

Likely to Recommend

Repair Quality

Work was completed before time! Excellent job

Customer Service

Carlos was an excellent example of a kind, knowledgeable employee of your organization

Likely to Recommend

Saw a previous review that had a Volkswagen Jetta GLI also repaired which is what prompted me to go with Gerber collision.

Repair Quality

Excellent communication with Cory throughout the entire process, very happy with my repair and the team going the extra mile to make sure my car is repaired correctly.

Customer Service

Returned Clean