Gerber Collision & Glass - Hemet

4.7 (1,970reviews)
95%
3800 Wentworth Dr,  Hemet,  CA  92545
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In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Hemet offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (1,970)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and attention to detail were widely appreciated. A small number of customers noted areas for improvement, including occasional delays without prior notice, minor quality control issues, and isolated communication lapses - all based directly on their personal experiences.
AI-Generated from reviews written in the last 12 months
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"... time. The staff was professional and courteous. The physical transformation of my 2025 kia Soul gt line was nothing short of amazing. These guys are really good. I would highly recommend ..." Read more
"Really fast repair! My car looks like it was never in an accident. Thank you for the great work!"
"The quality of work is excellent!"
"... The passenger door is still bent on the bottom, and the paint job was horrible since the paint specs landed on other parts of the car. Then, the detailed job was a pathetic ..." Read more
"My bumper didnt came out the way I wanted clips missing paint dripping paint still wet"
"Completely satisfied, they got it back to me earlier than estimated. Would recommend them."
"on the link it said it was gonna be done in 5-6 days they had my car ready in three days. even with in that less time it looks nice"
"the ajuster said that they would try and have it ready in a week, it took 2 weeks"
"We have had work done on 3 separate occasions and the car has been done early each time."
"Took a little longer than we expected"
"They never failed to send updates in regards to my repair, making the process 10x more easier & stress-free!"
"... would call me. That call never happened. Instead, just 4 minutes before closing time, I received a message saying the estimated completion date had been updated. No explanation, no courtesy call—just a last-minute ..." Read more
"... are quite friendly, thorough, professional, and the communication is top notch!!! 100% SATISFIED!" Read more
"There were communication problems in regard to vehicle readiness."
"Repairs were like new, great communication"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

The Tint is not done right on the car.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Not good they don’t fix the muffler

Likely to Recommend

I would definitely recommend the shop in Hemet

Repair Quality

The car looks great, the car was in and out quickly. My prior aftermarket bumper wasn't staying on so I had to duct tape the sides to keep it from flying off when I drove. When they first brought it out, there was the tape residue still on the metal part, but when I brought it up and asked if they could buff it out, they gladly did so. Carlos and the front desk gal were super sweet and professional. If I ever have to again, and I hope I don't, I would definitely go back to Gerber!

Customer Service

Carlos was great very professional. They did a good job with replacing my bumper and Sideview mirror. Everything works good. Only reason they got nine was because my old bumper when I brought it in had to be duct taped to keep the aftermarket product from coming loose on the sides and when they returned the car to me the residue from the tape was still there. I had to ask them to remove the residue for me, and they quickly did so without resistance. But overall they get a super high recommendation.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Después de que tardaron tanto tiempo con mi carro no me arriesgo a recomendarlo a nadie

Repair Quality

Tardaron casi los 2 meses en arreglar el carro según solo hera la puerta y ya que me lo iban a entregar resultó que estaba liquiando abajo. No se si no lo inspeccionaron en cuanto llego el carro con ustedes. O fueron los de Gaico qué solo les pago por la puerta.

Customer Service

La comunicación con las personas que hable estuvo bien no puedo generalizar a todos los que trabajan ahi.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

On time satisfactory

Repair Quality

They did a really good job on my Fiat with the trunk of my car because I found out that there was a lot of problems with the 2012 and now my latch works on my trunk great no problems at all and they’re also very nice

Customer Service

Customer Service is great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Seems like good quality work.

Customer Service

Good communication kept me informed.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Carlos and team was incredible as always. They provide exceptional communication and hospitality in my years of needing service .

Likely to Recommend

Repair Quality

Customer Service

I had a great experience with the service I received. Carlos provided excellent customer service and did a great job keeping me updated throughout the entire process with my car.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was done well and in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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