Fix Auto Hemet

4.9 (1,878reviews)
99%
320 Carriage Circle,  Hemet,  CA  92545
Bot
Shop AssistantSparkles

In operation 26 years.

Fix Auto Hemet is a family owned body shop located in the Hemet Auto Mall. Our goal is to provide high quality repairs to all of our customers. We strive to keep the customer informed with a high level of communication throughout the entire repair process including text and email messaging with our customers. Our goal is to make the experience as painless as possible for the customer. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques. We work on all makes and models, with all insurance companies and we have financing options available if needed. Our collision center is known for its expertise, honesty, and stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,878)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Hemet for outstanding repair quality, with many noting their vehicles looked brand new or better than before the incident. The front office staff received high marks for friendliness, professionalism, and going above and beyond. Communication was a standout strength, with customers appreciating frequent phone calls, texts, and proactive updates throughout the repair process. Timeliness was also highlighted positively, as several customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as delayed updates or extended repair times, as noted directly in their feedback, but the overwhelming sentiment reflects a highly satisfying experience across service quality, communication, and turnaround time.
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"My car looked like it had never been hit. The quality of repair was excellent."
"My car looks brand new. You all did an awesome job!"
"Fix Auto had my car done so fast and kept me updated with everything the whole way through. It was the ..." Read more
"... and I were very pleased and impressed with their attention to detail and overall performance" Read more
"... damage from someone bumping into the rear lift door. It came out better of what it was even before the incident. when I got the car from the dealer I noticed that ..." Read more
"The staff at Fix Auto was very helpful, they finished my car sooner than promised, and my car looks amazing! Fix Auto is highly recommended!"
"It was done early"
"Fix Auto had my car done so fast and kept me updated with everything the whole way through. It was the ..." Read more
"... It was supposed to take a week to fix my car and it took over 2 weeks. Its easy to say youre sorry when its not costing them anything. I had to pay ..." Read more
"It was ready a day before!"
"... repair. Everything was as explained from day one. Very communicative and provided new statutes every few days. I love Fix Auto!!" Read more
"The CRV looks great. Job well executed. Your staff kept me informed about the car and possibly when it might be completed. The only problem was they ..." Read more
"Employee always kept me updated on every step theyve done throughout the process of my car getting fixed."
"Communication was great from start to finish, and the staff was friendly and professional. They ..." Read more
"I received no information for over a week on the status of my car. I only started to get updates because ..." Read more

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My Experience

Car was fixed as promised and one day earlier ready.!

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Good news: The car was ready one day early.

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Nothing to add.

Returned Clean

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My Experience

All the staff were friendly and knowledgeable. The car looked great when I picked it up. They even detailed it! I would highly recommend recommend

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Everything was great

Returned Clean

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very nice, quick clean service and friendly professional staff

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I already have

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Extremely happy with your work I can’t believe it is the same car great job

Customer Service

Perfect

Returned Clean

My Experience

Fix Auto went the extra mile prepping the truck for pickup. The repairs were excellent and we will refer people who need work done to your shop. Also thank you for working so hard with our insurance company. We appreciate all you have done for us.

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Returned Clean

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My Experience

Our vehicle looks beautiful! They did an amazing job and Breanna was excellent!

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Fix auto in Hemet did a great job on our vehicle and Breanna kept in touch with us everyday! She is excellent!

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Returned Clean

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They do fantastic work I would highly recommend

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Bre did a fantastic your staff is great

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Bre and the office manger are fantastic they are very easy to communicate with and return calls promptly

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My Experience

Thank you for working with me. You are the best.

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Thank you very much. You guys did an excellent job. I’ll be back for more work.

Customer Service

Thank you Bree was great

Returned Clean

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Very helpful and accommodating with my questions. The best!

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Great service and workmanship

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The woman who initially approached me had a great friendliness about her. Made me feel very at ease. She even pointed out something I missed.

Returned Clean

My Experience

Communication was great from start to finish, and the staff was friendly and professional. They did an excellent job repairing the damage, and I was very happy with how everything turned out. I would definitely recommend Fix Auto Hemet.