Valley Wide Collision Specialists

4.9 (277reviews)
99%
393 W Esplanade Ave,  Hemet,  CA  92543

In operation 18 years.

With a renewed vision and strengthened standards, Valley Wide Collision is dedicated to providing our neighbors with dependable repairs, transparent communication, and service they can trust. Our team takes pride in delivering quality workmanship and treating every vehicle as if it were our own. We’re committed to keeping our community safely and confidently on the road, one repair at a time.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (277)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with Valley Wide Collision, praising the exceptional quality of repairs that often leave vehicles looking brand new. Many highlight the outstanding customer service, describing staff as friendly, professional, and welcoming. Communication throughout the repair process is frequently commended, with customers appreciating regular updates via calls and texts. Timeliness is another strong point, with numerous customers noting their vehicles were ready on time or even ahead of schedule. Several customers mention returning for repeat visits and enthusiastically recommending the shop to family and friends. A small number of customers noted opportunities for improvement, including occasional delays and one customer expressing dissatisfaction with incomplete repair work, as shared directly in their feedback.
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"Perfection every step of the way! From the first phone call to picking up the car and going home happy. ..." Read more
"No question - this company absolutely goes above and beyond to provide excellent service."
"great job, very well done. went beyond the superficial and found damage I didn't see."
"Great customer service, done on time and professionally done no shortcuts to their work. Everything came out perfect."
"... how they repaired my Corolla were excellent. Their attention to detail and customer service are second to none." Read more
"Vehicle was ready and the perfect timing did not take long and everything came out perfect"
"Amazing staff quick response vehicle was in and out in record time"
"The timing was exact!"
"They Gave Me An Estimated Date, And It Was Spot On."
"Before it was promised"
"They did an excellent job repairing my car. Communication throughout the process was clear and consistent, and I always felt well informed with updates. I ..." Read more
"I was kept well informed as to the work that was being performed on my vehicle, and they provided accurate ..." Read more
"Excellent customer service kind and very knowledgeable communicated updates would recommend this business to anyone that needs there service"
"... the work amazing job everything was clean and I was getting notifications on the status of my vehicle." Read more
"Communication and updates were great! Car was finished on time promised!"

Likely to Recommend

Oh yeah, I would definitely recommend this valley wide collision

Repair Quality

Did a great job on the repairs what I really liked was they don’t call you every five minutes for updates. They just do the work professionally occasionally letting you know updates by text so I can only say I really appreciated that the people are very friendly and professional also.

Customer Service

Yeah, everything was great. I have no complaints whatsoever.

Returned Clean

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Customer Service

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I’ll be recommending everyone to this shop

Repair Quality

Valley wide collision is now my go to! The communication is better than any other business. Weekly updates made me very satisfied!

Customer Service

Couldn’t be happier

Likely to Recommend

Collision as work on my before, I have wonderful experience with them, I trust them they have never disappoint me with their knowledge/ work in repairing my car, looks like a band new car, thanks Collision

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My Experience

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Most of all my insurance will know that VALLEY WIDE COLLISION IS A BUSINESS TO BE RECOMMENDED TO OTHERS

Repair Quality

Words are not enough to express my gratitude and appreciation of the great work Ivan and his colleagues did to restore my sister’s car. Thank you so much

Customer Service

On seeing the car after repairs, it looked like a brand new vehicle

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Repair Quality

I highly recommend yuo guys and the front desk customer service was very satisfying super sweet people

Customer Service

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Repair Quality

Great customer focus and follow up. When they tell you they are going to do something, they do it.

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My Experience

I'm very happy with the work on my car. the car looks new now. Everyone I encountered while at Valley Collision were friendly, courteous, helpful and professional. I would definitely recommend and refer them to family and friends!

Likely to Recommend

Repair Quality

Perfection every step of the way! From the first phone call to picking up the car and going home happy. They answered any question I had and thoroughly explained the process of things to me. Would definitely recommend and go here again.

Customer Service

Returned Clean

My Experience

I have had three different vehicles there in the last few months. Ivan has given us exceptional service. Tina was also very helpful to my son Kevin. Overall excellent experience from the whole shop.

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Repair Quality

Best service in town.

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Repair Quality

Such great customer service my car was ready in a timely matter. I am beyond grateful for the help of Valley wide collusions, being in a car accident is stressful enough with the help of them. I was back in my Car in no time the quality of the work was amazing and I recommend everyone trusting them with your Car.

Customer Service

Best service in town very friendly

Returned Clean

Likely to Recommend

If you want quality repair work for your car, Valley Wide Collision is the place for you.

Repair Quality

This place is one of those that makes you feel very welcome. 😊

Customer Service

The staff is very friendly; Viv, the front desk receptionist, is helpful and has a lovely smile. Ivan is very patient and will help you with your questions.

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I would definitely recommend Vally wide collision.

Repair Quality

Amazing staff quick response vehicle was in and out in record time

Customer Service

Excellent

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Repair Quality

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Likely to Recommend

Always first place I recommend

Repair Quality

Amazing service all the way around. Everyone soo helpful and friendly I have taken my car there A couple of times always happy with their service. I always have peace about them They make you feel right at home. Some of the service I have ever had from the girls up front to the mechanics just Blessed to have them put in my path 🙏

Customer Service

Amazing service all the way around

Returned Clean