Gerber Collision & Glass - Moreno Valley

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Estimator: Andrea Euyoque. Served us very well, she was great at her job. The receptionist that welcomed us in was very kind and helpful too. (Don’t remember her name)

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The service I received was top notch. The customer service representative, Jessica, is amazing! Gerber Collision is the best 💯

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Customer service was exceptional. Vivian and Andrea keep me informed on the status of the job. 10/10 by far the best service I have ever experienced. Great job girls!!!

My Experience - 5.0/5.0 -

The team did a wonderful job on my car. Jessica was very helpful.

My Experience - 5.0/5.0 -

Great customer service. Everyone was very helpful and professional. Got my car back sooner than expected and they did a great job on it. Very satisfied and happy with the lifetime guarantee on the Work. Thanks

Likely to Recommend - 5.0/5.0 -

Lifetime warranty

Repair Quality - 5.0/5.0 -

My truck was repaired ahead of time, and a excellent job was done

Customer Service - 4.5/5.0 -

Very professional establishment, with excellent communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Courtesy, professionalism, and efficiency. All three were there.

Customer Service - 5.0/5.0 -

Courtesy, professionalism, and efficiency. All three were there.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The customer service was totally one point from the receptionist to Brian, who lets you know how your car is doing. Great updates. I'm very happy with this company. You'rewill be too .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All of my expectations we're all meant I am very happy with their customers service ☺️ our representative, Brian was totally courteous. And very helpful.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Brian texted me throughout the entire process of repair, Vanessa (I believe her name was) was very sweet and kind and explained the process as well

Likely to Recommend - 5.0/5.0 -

When/If necessary yes

Repair Quality - 5.0/5.0 -

Excellent work & friendly service workers

Customer Service - 5.0/5.0 -

Very satisfied

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with he quality of the work customer service.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a really good service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent job. Thanks

Likely to Recommend - 5.0/5.0 -

Will highly recommend

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Extremely helpful and courtesy.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My only complaint I have is that my Mazda CX5 was at the shop for too long. I dropped it off on 7/21/2026 and got it back on 08/05/2026, which is nine days in total. This clearly affected my travels to work and I had to negotiate or work around my family's schedules to borrow one of their vehicles. As someone at this shop knows, Van Hoang dropped his son's (Nathan's) Honda CRV to get two heavily dented doors and other things fixed, which were worse than what my Mazda had. Yet, Van got his son's car back in about half a week from the shop. I simply want this shop to plan, execute, and finish future autobody repairs in a faster and timely manner. Luckily, I was able to request the repair to be finished sooner than the original date; which was 08/07. I appreciate that my vehicle is fixed, had good customer service, and got updates with good communication; however, I'm not satisfied with the time it took to finish the repairs.

Likely to Recommend - 3.0/5.0 -

Somewhat, because people need to be informed of full transparency, every single update, and why their vehicle might take long in shop.

Repair Quality - 3.0/5.0 -

I give this a 6/10 because the time it took to repair the impact area of my car took nine days. My best friend Nathan's Honda CRV had worse damages on the passenger front and passenger rear doors. His dad Van H. got it back in 3 days or so. Which is way sooner and faster than what I went through. Getting to work was tough and I had to work with my family to borrow one of their cars. Its not all bad though, because the area was fixed. It just took a long time to do so.

Customer Service - 4.0/5.0 -

I liked the customer service, which was one of the better highlights of my experience. It somewhat balances out the long waiting time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0