Caliber - Woodcrest
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the Customer Service Team of Representatives., Andrea, Amber, etc. They were all great. Priscilla that works in the car repair department kept me posted as repairs were being made. I am pleased with Caliber Repair. Thanks to all of you that assisted and played a part of making me to feel comfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, attention to detail, constant updates on progress, their customer service raised the bar of excellence. I would highly recommend caliber collision with confidence. Thank you again Priscilla and all employees involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place to do business with!
Customer Service - 5.0/5.0 -
They were all amazing. Especially Priscilla
My Experience - 5.0/5.0 -
It was an outstanding experience with Caliber Collision. From start to finish, the level of professionalism, communication, and attention to detail exceeded my expectations. A special thank you to Amber for providing truly exceptional customer service. She was friendly, knowledgeable, responsive, and made the entire process smooth and stress-free. Caliber Collision is fortunate to have such a dedicated employee representing the company. Thank you for delivering a customer service experience that is becoming increasingly rare. I highly recommend Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amber is amazing
Returned Clean
My Experience - 5.0/5.0 -
Very professional and friendly. This was not a direct store thru my insurance company but I was able to get a quote at the Buchanan location and get the repairs done at this location. I had work done thru this location previously and love their work. Everything is perfectly fixed and looks brand new. Super happy with the outcome and that my insurance company allowed me to pick them for the repairs. Thank you
My Experience - 5.0/5.0 -
Quick efficient and friendly, I appreciate the quality of service
My Experience - 5.0/5.0 -
Amber was amazing! She was always in contact with us about all the progress. She explained everything thoroughly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was so happy with the entire process. It was so fast and easy. Everyone helped me and made sure to answer my questions. Super happy with the results, quality, and service I received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair process was very quick and I was kept informed throughout the entire thing. I made the appointment and dropped off my car the same day, and had it returned within about a week. All repairs were done, so far have not had any issues. The staff were always very friendly. Overall process was very pleasant.
Customer Service - 5.0/5.0 -
The staff were always very friendly to work with. They always offered me complementary beverages and snacks and were all around just kind.
My Experience - 5.0/5.0 -
Overall a very pleasant experience, from the ease of paperwork to the coordination with Enterprise Rental. The work was flawless and my vehicle was returned just like new, delivered on the date promised. Even vacuumed the interior! Special mention to Priscilla for the constant updates and the excellent service!
Likely to Recommend - 5.0/5.0 -
Great service!
Repair Quality - 5.0/5.0 -
Hassle free service they dealt directly with my insurance
Customer Service - 5.0/5.0 -
Priscilla was the best - she was constantly giving updates and was on top of things!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amber kept us informed on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased to find all the members of your staff were friendly, helpful, and professional. Work completed was excellent. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick to repair after my Insurance approved their estimate and very communicative during the process.
Customer Service - 5.0/5.0 -
Yess
Returned Clean
My Experience - 5.0/5.0 -
The truck looks beautiful and was done on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I always was informed as to the status of the repair