Fix Auto Moreno Valley

4.8 (4,336reviews)
98%
14441 Commerce Center Drive #B,  Moreno Valley,  CA  92553
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Shop AssistantSparkles

In operation 19 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/moreno-valley.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,336)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Moreno Valley for outstanding service quality, clear communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with paint matching perfectly and repairs completed flawlessly. The front desk and repair staff are frequently commended for being professional, friendly, and attentive. Regular text and phone updates throughout the repair process are a standout feature appreciated by nearly all customers. Several customers noted their vehicles were completed ahead of schedule, exceeding expectations. A few customers mentioned minor concerns such as alignment issues, loose bumpers, incorrect emblem colors, and communication delays, reflecting areas customers feel could be refined. Overall, the vast majority of customers express high satisfaction and willingly recommend the shop to family and friends.
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"I commend your staff on their professionalism, awesome customer service, efficiency in communication, outstanding work on my car and trustworthiness. ..." Read more
"... promptly notified if the completion of work was delayed. The service technician did an excellent job on the repairs." Read more
"Outstanding service from beginning to end. No pressure, no worries, they did exactly as promised. I would not hesitate ..." Read more
"Excellent customer service and quality work every time. I appreciate the attentive service throughout the ..." Read more
"Customer service was elite! Everyone i dealt with was so kind and professional."
"... estimating it would be ready by the 26th. It was in fact ready 2 days beforehand, which shows the amount of work the team put into my repairs." Read more
"My vehicle was ready before the day they had told me."
"... ordered which was to be expected but overall yes, the truck was delivered when told once we had all the parts." Read more
"Almost a month after it was promised"
"But it took longer than I was told."
"... and kept me updated throughout the entire process. Their communication was clear and consistent, which really gave me peace of mind. I appreciated how they explained each ..." Read more
"I love the constant communication that they offered. Updates almost every day and my car was fixed in ..." Read more
"I would recommend due to the communication and the quality"
"... and accommodating they are to their customers. And they never miss to update along the processes and progress of fixing your car. Shout to FIX AUTO MORENO VALLEY! ..." Read more
"Great work in a timely manner. Pleasant environment clear and open communication overall. I was every impressed with work plus the complimentary carwash was much ..." Read more

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My Experience

Looks great, I will give your shop a 10

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Good shop

Repair Quality

Great job

Customer Service

Good experience

My Experience

The left side of the rear bumper is not aligned correctly in comparison to the right side.

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Returned Clean

My Experience

My tire sensor came back messed up when it was perfectly fine

My Experience

Thank you all . The work is very nice ! And the office staff was very helpful

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Yes I would recommend the shop

Repair Quality

My wife and I are very satisfied with the office personal and repair personal . The work was done great and fast . We were updated twice a week and for that we are great full ! The shop works well and the work was done as promised

Customer Service

My wife and I are very satisfied with the office personal and repair personal . We were updated twice a week and that we weren’t stressed knowing what was being done to our vehicle are great full ! The shop works well and the work was done as promised

Returned Clean

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I would recommend due to the communication and the quality

Repair Quality

Paint looks great and communication with Alberto was awesome with him updating me when parts were ordered and their arrival dates. Alignment of the bumper was a little off but nothing crazy. Overall really satisfied.

Customer Service

Paint looks great and communication with Alberto was awesome with him updating me when parts were ordered and their arrival dates. Alignment of the bumper was a little off but nothing crazy. Overall really satisfied.

My Experience

I had an amazing experience! Alberto and his manager were great in communicating each repair phase of my car and always providing me with updates of my car, which I greatly appreciate! In addition, the manager/ supervisor provided great customer service when I received my completed car! I have no complaints at all! Everything went perfect!

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The crew at Fix was very efficient and did an excellent job on my truck would recommend.

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My Experience

Fix is a very helpful place.

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My Experience

Very professional great service

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Good job

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Good job

My Experience

I had a great experience with Fix Auto after my Lexus was repaired following an accident. The entire team was professional, friendly, and kept me updated throughout the process. A special thank you to Rose, Alberto, and Jose for their outstanding customer service and attention to detail. They made the repair process smooth and stress-free, and my Lexus looks amazing. I truly appreciate their hard work and highly recommend Fix Auto to anyone needing quality collision repairs!

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Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Always

Repair Quality

Excelent

Customer Service

Excellent

Returned Clean

My Experience

Well the staff at fix auto didn’t miss a step I refer family to them

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Repair Quality

Great staff, kind of glad I had to file a claim Made me fill I was a the first customer. Will use them again

Customer Service