Gerber Collision & Glass - Menifee

4.8 (3,550reviews)
95%
29738 Haun Rd,  Menifee,  CA  92586
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In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Menifee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Volkswagen
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Email

Reviews (3,550)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and impressive timeliness. Many highlighted the high caliber of repairs, with vehicles returned looking brand new or better than expected. The team was widely recognized for professionalism, friendliness, and attentiveness throughout the repair process. Regular text and phone updates kept customers informed every step of the way, reducing stress during an otherwise difficult experience. Numerous customers noted their vehicles were completed ahead of schedule, which was a recurring highlight. A small number of customers, per their own comments, mentioned areas for improvement such as vehicle cleanliness upon return, occasional parts delays, and isolated quality control concerns. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... repair was completed earlier than what was expected. OEM parts and the quality of work was outstanding. It looks very clean as if I was never rear ended. ..." Read more
"Exceptional job done on my Scion!! Extremely pleased and feel like I have a brand new car! Thank you Gerber Collision.👏👍🏻"
"They do amazing work. I have used them 2 times both times the repairs were done quickly and well. Highly ..." Read more
"... extremely helpful and accommodating from start to finish. My car looks like new, and I truly have zero complaints. I had a lovely experience. Thank you again for the ..." Read more
"... communicated clearly throughout the process, and completed the repair in a timely manner. I would confidently recommend this shop to others." Read more
"... work was to be completed by certain date. Actually it was done a week ahead of time! Nothing but praise for the entire staff." Read more
"My car was ready and spotlessly cleaned 5 days before the expected time needed for repairs."
"Received 2 weeks early. Incredible"
"It was ready a day sooner and they allowed me to pick up shortly after closing!"
"Always nice to get it back sooner than promised."
"... procedure and needed information for repairs as well as text to explain how the repair was being completed! Excellent repair!" Read more
"VERY INFORMED! This was by far the best part of the process."
"Very communicative and let me know what was going on each step of the repair."
"This is my second repair job with Gerber! Their communication is amazing!!"
"... team did an excellent job on my Chevy Silverado. They communicated clearly throughout the whole process. Im very happy with the workmanship and the final ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service Robert L.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The body work / repair WAS FANTASTIC (as was the clean up of the car once it was completed). My ONLY complaint was the time frame. I guess it’s a repair shop “thing” but when your target date is on a Tuesday, and I don’t get the car until the following Monday, that leaves a bad taste in the customers mouth. As I said though, when it WAS finished, the repair job itself WAS FLAWLESS.

My Experience

Excellent service!!!

My Experience

Nice work, fast as well.

My Experience

Great customer service and quality work.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Completely satisfied. Thanks guys

My Experience

They were fast and amazing! Great customer service. Finished earlier then time they estimated!

My Experience

Likely to Recommend

Nothing more to say.

Repair Quality

I already took your survey.

Customer Service

I already took your survey.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Fast and friendly service.

My Experience

YESSS!!! AMAZING!!! since the beginning they were so nice. I loved larry he needs a raise! they even washed my car. I love this company and their values thank you guys i’m so happy.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Second time already

Repair Quality

Excellent workmanship and customer service

Customer Service

Execellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very happy with the repairs. Drew was super friendly and helpful.

Customer Service

I appreciated getting updates during the repair.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Drew was an excellent rep, great communication. Very professional.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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