Gerber Collision & Glass - Riverside/Quail Valley

4.8 (903reviews)
95%
6151 Quail Valley,  Riverside,  CA  92507

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Riverside/Quail Valley offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (903)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many noting their vehicles look brand new or better than before. The shop excels in communication, providing regular updates via text, email, and phone calls throughout the repair process. Timeliness is a major strength, with numerous customers reporting their vehicles were completed early or exactly on schedule. Staff members receive high praise for being professional, courteous, and helpful. The quality of repairs consistently meets or exceeds expectations, with many customers stating you cannot tell their vehicle was ever damaged. While most experiences are overwhelmingly positive, a few customers mentioned minor issues with paint imperfections or communication timing that were typically resolved promptly.
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"... again I will take my vehicle to Gerber for repair. Customer service and job repair are top tier. Everyone I have spoken to at Gerber has provided ..." Read more
"... Ive NEVER found a car shop I could trust until now. Integrity, dedication, craftsmanship, communication. Seriously, the ONLY and BEST experience Ive ever ..." Read more
"1010 nothing but great customer service at Gerber."
"... They helped guide me through a very difficult time, showing professionalism, kindness, and patience every step of the way. They kept me updated regularly ..." Read more
"They did such an excellent job you can't tell it was ever wrecked."
"Ready almost 2 weeks earlier!"
"Fixed my repair in half the time estimated."
"... every where showing it off..they did a great job and finished 4 days earlier..thank you guys" Read more
"It was ready exactly when they said it would be"
"The vehicle was ready exactly when it was supposed to be ready."
"The right amount of communication that I needed"
"The weekly updates on the repair was very helpful. Ive never had that before. Its always been me calling ..." Read more
"I received daily texts or calls. This business definitely placed customers first."
"Personnel was very friendly and kept me up to date with every step of the process"
"Great updates and people. I was updated everyday step of the way. The repair looks great you couldnt even tell there ..." Read more

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My Experience

Staff was very friendly and professional. I received updates on my car progress.

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I would definitely recommend family and friends to this shop

Repair Quality

Very professional and polite. Very happy with my results and service

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Returned Clean

My Experience

You did a Great Job, 😊 Thanks

My Experience

Everybody was super nice to me. They explained everything to me, they kept me updated at every step of the way. And I even accidentally left something in the rental car that I dropped off there and it was after closing and they stayed a little after so I could come back and grab it! My car also looks fantastic and they told me to let them know if I had any issues! 1000/10!!!

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Great work! Nice staff very knowledgeable and professional! I will be letting my friends and family know about this amazing shop!

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Returned Clean

My Experience

I have always had a great experience using GerberCollision and highly recommend them to anyone who asks. The team is very knowledgeable, kind answered all my questions. They communicate every step of the way. I really appreciate getting text messages with updates on the progress of my vehicle. Thank you Gerber for a job well done.

My Experience

Great customer service, finished in a timely manner, kept me updated every step of the way

My Experience

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My Experience

The work was completed promptly and they did a beautiful job on our truck!

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Very good communication and friendly. Very easy to understand and made everything really simple in a stressful situation.

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My Experience

Such a great experience. Very communicative throughout the process, professional, friendly. The whole process of getting in an accident can be stressful in itself but Gerber made it super easy and basically gave me back a brand new car. Highly recommend

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My Experience

The repair looks great. The time it took to make the repairs was very convenient and timely. Update on the status of repairs was excellent. If I ever require similar repairs, I will certainly contact your company first.

Likely to Recommend

If I ever have a automobile accident and the vehicle is repairable, I will certainly send it to Gerber collision and glass

Repair Quality

The repair makes the car look as though an accident never happened. This is a total great repair job. Thank you so much.

Customer Service

The weekly updates on the repair was very helpful. I’ve never had that before. It’s always been me calling to find out how the repairs were coming. This was new and great and well appreciated.

My Experience

Everyone at Gerber was welcoming, polite and well versed in their roles! Jose especially did an excellent job with keeping me in the loop about my vehicle and he went above and beyond in his role for my truck! Thank you!

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Returned Clean