Caliber - Riverside - 14th Street

4.9 (3,425reviews)
98%
2910 14th Street,  Riverside,  CA  92507

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,425)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with regular text and phone updates keeping them informed at every step. The quality of repairs is outstanding, with many noting their vehicles look like new or better than before. Timeliness is a major strength, as repairs are frequently completed ahead of schedule, often days or even weeks early. Staff professionalism and friendliness create a welcoming atmosphere, making customers feel valued and respected. The comprehensive service includes vehicle cleaning and detailing upon completion. While most experiences are highly positive, some customers noted minor issues with parking availability and occasional communication gaps regarding vehicle transfers between locations.
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"Caliber collision was amazing. They did a wonderful job. Great communication had the job done very professional ..." Read more
"... great communication! They finished my car on time and their quality of work is amazing totally recommend them!" Read more
"... finish! The staff were professional and welcoming, and the quality of the repair work was outstanding. Five stars all the way!" Read more
"My car was done sooner than I thought. They amaze me, and I was grateful and blessed that ..." Read more
"My vehicle was ready before promised, which was so amazing!"
"I thought it would take two weeks but it was done in four days."
"They achieved the goal a whole day early which came in clutch for my life"
"A whole 5 days ahead of schedule"
"... done and in a timely manner is always appreciated. Every step of the way I was kept up to date regarding the progress of my vehicle which I greatly ..." Read more
"... easy to deal with the repairs that they were doing. They constantly updated me on how the work was going, and they did it in a timely manner. They also did ..." Read more
"Wasnt informed that car was transferred to another location."
"Yes, I received updates vis text messages and an occasional phone call."

My Experience

Very professional, good communication and got the job done in a timely manner

My Experience

They did a terrific job Way beyond my expectations Staff courtesy and friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Good job

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Repair Quality

Quick, good job

Customer Service

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Customer Service

Returned Clean

My Experience

Thank you so much for the outstanding job on my car!! Not only fixed like new, but cleaned to a sparkle!!

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Customer Service

Translated from Spanish by Carwise
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My Experience

Gracias por su serbisio exselete

My Experience

Kept me informed with progress every day. Explained all the damage found and repairs made. Always pleasant and helpful. Great service.

Likely to Recommend

Would recommend. Helpful and professional

Repair Quality

Kept me on track with the repairs every day. Delivered a day earlier than promised. Helpful.

Customer Service

Kind and professional.

Returned Clean

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Repair Quality

Customer Service

My Experience

Great responsive quick service!

My Experience

The excellent work that was done and in a timely manner is always appreciated. Every step of the way I was kept up to date regarding the progress of my vehicle which I greatly appreciate. Thank you for all your great work. You guys are awesome!

Likely to Recommend

This is the best auto repair shop on this side of riverside that I've ever known !

Repair Quality

Always excellent work and customer service was 110 percent.

Customer Service

Always professional and very nice. A pleasant demeanor all the time. Thank you.

Likely to Recommend

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Customer Service

My Experience

Your team is excellent! The receptionist (I did not get her name ) is outstanding, very knowledgeable, very confident about the caliber way of business. Eric handled my truck with kid gloves ! Absolutely perfect experience from a great caliber collision center. Thank you

Likely to Recommend

Repair Quality

My headlight was replaced but they failed to move the bulb from the old headlight into the new one. That's my only complaint.

Customer Service

My Experience

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Repair Quality

Great job

Customer Service

Good people at the Riverside store

Returned Clean

My Experience

Thank you Erik for the friendly great service!

Likely to Recommend

Repair Quality

They are amazing specially the location on 14 street Riverside

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service