Caliber - Colton

4.9 (435reviews)
98%
1206 Via Roma,  Colton,  CA  92324

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (435)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and attention to detail. Many highlighted the high standard of repairs, with vehicles returned looking brand new, often detailed inside and out. Communication was a standout strength, with customers appreciating regular updates via text and phone calls throughout the repair process. Timeliness was frequently commended, as repairs were often completed ahead of the promised date, exceeding expectations. The friendly, courteous, and knowledgeable staff created a welcoming atmosphere that made customers feel valued. A few customers noted minor concerns such as repairs requiring a follow-up visit or delays beyond the initial estimate, as mentioned directly in their feedback, but overall satisfaction remained very high, with many customers expressing intent to return and recommend the shop to others.
Select to learn more
"Caliber Collison are the best body repair shop I have ever experienced in my 50 plus years as a licensed driver. They are ..." Read more
"I was completely satisfied with the level of expertise and quality of work performed on my vehicle and will highly recommend ..." Read more
"Excellent craftsmanship!! Our technician was extremely professional and super friendly. Were very pleased with the outcome."
"... delays. They were very good about communication and the car came back and drives in perfect condition, like the accident never happened." Read more
"Body work and the Windshield replacement are totally fixed, car is back to looking amazing!"
"Excellent First rate service. Repairs completed earlier than expected. Staff very helpful. Completely satisfied. Will recommend Caliber to ..." Read more
"Great service! They finished my car very quickly ahead of schedule. They also delivered my car to me which was an additional ..." Read more
"... at the time the vehicle was supposed to be done so they expedited it and got it done before I left town" Read more
"The repair was very quick, and I got my truck back sooner than expected."
"Our truck was like 2 weeks early"
"Texting me regarding the car as often as necessary was awesome."
"The link from the text message was more informative than the actual shop"
"Service was great.. they provided prompt and great updates. Excellent service from beginning to end"

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Something is not right with the payment method to.

Repair Quality

Caliber collision promises to change doors for new ones, they didn’t do it, they fixed paint, but they charge like new door was installed; you can tell that door was repaired. Plus the broke something on my suburban, manager Cinthya told me he will fix it, is been 2 week and I haven’t received any text from her; I texted her twice.

Customer Service

I call they did not answer, I texted Cinthya she haven’t respond two week…

Returned Clean

My Experience

I cannot recommend this shop enough! Everyone here was extremely nice and professional, and they did an outstanding job repairing my vehicle. What really stood out to me was the warm, home-like atmosphere and the genuinely kind people who work here. I appreciate their incredible service so much that I would always recommend them to anyone needing auto body work.

Likely to Recommend

Repair Quality

Customer Service

Jess was amazing !

My Experience

Amazing customer service and happy with the results and work

Likely to Recommend

Í highly recommend to all my friends

Repair Quality

Great quality work

Customer Service

Jess help me wit all my answers and great customer service

Likely to Recommend

Repair Quality

Customer Service

The team was very communicative along the way, super accommodating, and exceeded their return estimate, getting me back my car earlier than expected.

My Experience

Was a great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jess and Cynthia were very nice, courteous and professional. Jess was precise and accurate with his information. They did a really great job fixing my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was excellent and courteous and kind and detailed they even washed my car inside and out the good service I give you a 10 from 10

My Experience

Repair is well done. Better than expected. Thank you

Likely to Recommend

Repair Quality

Repairs went smoothly and efficiently. Communication all around with statuses and next steps. Staff was helpful throughout the whole experience.

Customer Service

Returned Clean

Likely to Recommend

I kind of already mentioned a couple answers back here. So again very good service

Repair Quality

Very good service and the time didn't it. I couldn't imagine how how they did it in such little time. Thank you! Everything looks just like it never happened

Customer Service

I like all the updates made me feel involved. Thank you again. Appreciate it. Mr. Flores is a great employee

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already recommended this location

Repair Quality

Great experience with an unfortunate accident. All of the representatives were professional and kind and kept me updated throughout the process.

Customer Service

My Experience

Hi all! Unfortunately, this was my 3rd time visiting Colton Caliber Collision every visit has been an Awesome experience. From the time I schedule my appointment to the time I pick up my vehicle I am treated like a Family Member:) I have had the pleasure to meet several employees throughout my visits and Everyone has been very helpful, polite and a pleasure to work with. Especially Jess and Cynthia, to the both of you I want to express my Sincere appreciation. The repairs on my vehicles have been 100% satisfactory. Thank you to all of you!

Likely to Recommend

Already have.

Repair Quality

As always (3rd time visiting, unfortunately 😕) treated with Awesome service, from the minute I made my appointment to the time I walked out with my car after repairs. Thank you all! A special Thank you to Jess and Cynthia!

Customer Service

AWESOME 100%

Returned Clean

My Experience

Excellent service both for customer care reps and quality of work performed on my vehicle.

Likely to Recommend

Repair Quality

Reps were very professional and the service of my vehicle was excellent.

Customer Service

Likely to Recommend

Repair Quality

Professional service will undoubtedly return in the future.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean