Caliber - Riverside

4.8 (15,250reviews)
96%
6634 Indiana Ave.,  Riverside,  CA  92506

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Lexus Authorized
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Volkswagen

Reviews (15,250)

Customers say
Overall Customer Satisfaction
Customers consistently praised the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop received high marks for proactive and transparent communication, with advisors providing regular updates via calls, texts, and emails throughout the repair process. Timeliness was a frequent highlight, as many vehicles were completed ahead of the promised date. Customers appreciated the professionalism, friendliness, and attentiveness of the entire team. The seamless coordination with insurance companies and rental car services was also commended. A few customers noted areas for improvement, including occasional delays, inconsistent front desk engagement, and isolated quality concerns, all of which were shared directly in their feedback.
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"... thoroughly informed throughout the repair process. The quality of the vehicle's repair is commendable, and I particularly wish to acknowledge the individual ..." Read more
"... with excellent communication every step of the way. The vehicle was delivered washed, immaculate, and beautifully presented. Everything was handled seamlessly, with outstanding ..." Read more
"My honda looked good as new as if I had just gotten it off the lot. The crew maintained it super clean inside as well ..." Read more
"... recommend this service center without hesitation, as my experience was flawless and trustworthy." Read more
"... caliber collision and after finally receiving the car my ABS system is not working. My rear bumper was damaged at caliber collision ..." Read more
"Way earlier than I thought could be possible"
"Total repairs completely ahead of schedule which meant I did not have to pay for a rental car as originally scheduled."
"An entire day early!! I was truly grateful for that!"
"Estimated two weeks longer than completed! Amazing"
"... around had to come back so they could correct it and sat in there lobby for hours just over their mistake. They didnt even offer to shuttle me home the least ..." Read more
"... this location and staff both times have been great. Communication is great, friendly staff and they answered any questions I had." Read more
"Lack of communication was beyond unacceptable. Overall experience was very poor. Things could have ..." Read more
"... and very transparent throughout the entire process. They kept us updated regularly and made sure we always knew the status of the vehicle. When the vehicle was returned to ..." Read more

My Experience

The process was easy! The communication was superb. My car was completed 8 days ealier than expected! Thank you!

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Repair Quality

Fast and great customer service. Good communication. Car was done 8 days earlier.

Customer Service

Returned Clean

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I would definitely go to Calibur collision again if needed

Repair Quality

Edgar was Amazing!! Great communication throughout the whole time!! Very professional!!! My car looked beautiful when they were all finished , it looks like it was never in an accident!! Highly recommend Calibur collision to anyone who is in need of car repairs!!

Customer Service

Everyone there was So kind and helpful!!! They were all a pleasure to work with!

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Returned Clean

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Returned Clean

My Experience

I would like to commend Jose (Jay) for his exceptional service as my Service Advisor. Throughout the process, he demonstrated high levels of professionalism and expertise, maintaining proactive communication with consistent updates. Jay is clearly a valuable asset to your organization. Thank you for the excellent service Jay!!!

My Experience

My Experience

Caliber and Mr.Cruz always updated me every other day. Team Caliber did a great job on the repair of my vehicle. Thank you.

My Experience

I’m very satisfied with the repairs to my car. The entire process was fast and smooth, and I really appreciated being kept informed with regular updates throughout the process.

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Returned Clean

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They were great

Repair Quality

Everybody was very nice and helpful

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Very nice and helpful

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Returned Clean

My Experience

The work was excellent, and my service advisor Edgar Zamora wasn't contact with me throughout the entire process. He was really on top of it.

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My Experience

I had an outstanding experience with Caliber Collision Center and Rick Diaz. Their work was truly exceptional, and the level of professionalism they showed made the entire process smooth and stress‑free. They went above and beyond for me, and I would recommend them without hesitation.

My Experience

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Returned Clean

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