. Protech Collision Center
In operation 6 years.
*2025 Houston Chronicle Best of the Best Auto Collision/Repair Facility Winner Houston Metro Area* ProTech Collision is an I-Car Gold Certified Independent woman-owned collision repair facility with our focus on our customers, restoring our customers' vehicles aligned with OEM requirements to pre-accident condition and our customers' safety. Located near 290/FM1960 in the Northwest Houston/Cypress area, we have craft technicians who care about quality & OEM aligned repairs, state-of-the-art OEM spec equipment and the top-of-the-line Akzo Nobel Sikkens paint line ensuring that perfect paint match -all to facilitate all your repair needs and most importantly return you safely back onto the roads. "If We Won't Put Your Family In The Vehicle, We Won't Put Yours(c) Our team facilitates communications with insurance, rental car companies and those involved with your repair to make a stressful event an easy process for you. If We Wouldn't Put Our Family in the Vehicle, We Won't Put Yours (c)
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I already have recommended it to a friend.
Repair Quality - 5.0/5.0 -
The repairs were done quickly and professional.
Customer Service - 5.0/5.0 -
Everyone was very helpful and knowledgeable about their job of repairing my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
not only unlikely, but I will warn everyone I know not to use this shop. very unsatisfactory
Repair Quality - 0.5/5.0 -
unprofessional
Customer Service - 0.5/5.0 -
85 days in shop, unacceptable
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It was horrible. They took 2 months to finish a minor issue. Will never go to them again !
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0 -
I also wouldn't recommend that Geico use this shop.
Repair Quality - 0.5/5.0 -
Protect had my car for 79 days, once I picked it up the air wasn't working. Had to leave it for an extra day.
Customer Service - 3.0/5.0 -
The staff was friendly and tried to keep me updated on progress.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and took care of the whole process with insurance for us. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It’s a good place did a great job
Repair Quality - 5.0/5.0 -
10/10
Customer Service - 3.5/5.0 -
Water leaks in not sure also the ac is not doing what it’s supposed to I put the ac on it only works for the windshield ac
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Simply due to the lack of communication on their behalf
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
My vehicle was in their shop for 64 days and I couldn't get anyone on the phone ever. The last few days is when there was a change in communication.
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The paint and body work was great. Now the install of the EFI fuel system was not finished and tuned right. Also the radio install was also not finished.
Customer Service - 3.5/5.0 -
IT started out great and then went bad.
Returned Clean
Likely to Recommend - 2.0/5.0 -
I admire their determination to get it right and in the end they mostly did. I really think that I was an outlier and paint issues like mine are rare.
Repair Quality - 2.0/5.0 -
Took 12 weeks to fix minor damage. Car was filthy inside when finished.
Customer Service - 4.0/5.0 -
Despite delays they worked hard to get it right. Communication could have been better.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was not only friendly, but confident in their work. I would always recommend you to anyone with a problem. Thank you a million! The work you did was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the truck! Great customer service at your facility. You guys kept me well informed of the progress of repairs. Thanks!
Customer Service - 5.0/5.0 -
Great customer service.