1Collision County Line

4.9 (1,480reviews)
97%
N96 W14555 County Line Rd.,  Menomonee Falls,  WI  53051

1Collision County Line is a family owned business serving the community since 1982. Our goal is to provide a high quality repair while creating a customer experience that you will always remember. An auto accident can be a stressful inconvenience, and we strive to make sure that our customers needs and expectations are met. We work with all insurance companies and have all the necessary technology to not only fix your car back to it's pre-accident condition, but also to expedite the insurance claims process. We offer a written lifetime warranty for as long as you own your vehicle, and also offer detail services and free pick-up and delivery.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,480)

Likely to Recommend

Repair Quality

I drove the vehicle this weekend and it has a knocking sound and it doesn’t feel right when driving. It also pulls to one side.

Customer Service

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Repair Quality

Pricing as quoted, very quick turnaround, excellent service!

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I definitely would recommend getting auto body work done at 1Collision.

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Extremely satisfied with the service I received.

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Yes, absolutely. I’m willing to put my name on you guys. Besides all the other positive aspects of working with you, your bid was lower than the competition. Also, unbeknownst to us when we selected you, a friend has used you in the past and spoke highly of you. My only negative comment is a comment on the industry and not 1Collision. Both you and another repair shop estimated a charge for calibrating the sensors, an item that Lexus apparently lists as a “must do” item. The body shop owner we have trusted for 30 years back home said this work was unnecessary. So even though Lexus lists this item, it feels like it’s an industry practice to cushion a bid by adding this item. In the end you reduced the cost of calibrating which we very much appreciated. Given all other aspects of our experience, we will not hesitate to work with you again.

Repair Quality

The damaged area looks like new.

Customer Service

Nicole, Chantelle and Paulina were each knowledgeable and so very pleasant to work with. Nicole was instrumental in getting us a rental car that exceeded our expectations when the first car proved to be unacceptable. And Jim introduced himself and made us feel like we were important. We are grateful for for the experience of working with you all.

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Very professional work.

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Customer service is very respectful.

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Very good service and communication through the entire process.

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Nicole was outstanding to work with. She was professional and her customer service was stellar!

Customer Service

Nicole was the best!

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FANTASTIC customer service.

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Repair Quality

Besides some parts delays which not your fault yall were great

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Repair Quality

They are the best, their work is perfect, and when they promise a date of delivery, the vehicle is ready.

Customer Service

Thank you, 1Collision, 'unfortunately', I've had the 'misfortune' to require their services more than once, and have never been disappointed! Work is excellent, and delivery days always prompt! Thank you, 1Collision! FMG

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Already have🙂

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Nice people great service

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Great people, will recommend to everyone

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They kept me up to date and gave me chocolates when I picked up a clean car. Can’t ask for more.

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Repair Quality

Due to high humidity, a touch up to the back end of my car did not dry properly. They came out and told me right away. They were not satisfied with it and I shouldn’t be either. They asked me to return and I was happy I did. A week later everything turned out great.

Customer Service

My car needed repair work on the rear bumper and tailgate hatch due to be hit in a parking lot. On a very humid day, it was touched up at 1Collision. The office manager and repair man came out to tell me they were not satisfied with how it turned out because of the weather that day. I understand that completely as my husband repaired furniture and would never spray or paint on a humid day. They hoped I would bring it back for them to do properly. I did one week later and it turned out perfect. This was the first time I have gone there, but I will go back again. I’m sure if needed.

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