1Collision County Line

4.9 (1,520reviews)
97%
N96 W14555 County Line Rd.,  Menomonee Falls,  WI  53051

1Collision County Line is a family owned business serving the community since 1982. Our goal is to provide a high quality repair while creating a customer experience that you will always remember. An auto accident can be a stressful inconvenience, and we strive to make sure that our customers needs and expectations are met. We work with all insurance companies and have all the necessary technology to not only fix your car back to it's pre-accident condition, but also to expedite the insurance claims process. We offer a written lifetime warranty for as long as you own your vehicle, and also offer detail services and free pick-up and delivery.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,520)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, providing regular updates via calls and texts throughout the repair process. Timeliness was frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming and professional front office staff were repeatedly commended for their helpfulness and courtesy. Customers also appreciated the complimentary interior and exterior cleaning, often describing it as an unexpected and delightful surprise. Fair and competitive pricing was noted as another strong point. A small number of customers, based on their own comments, mentioned areas such as incomplete repairs at pickup, occasional communication gaps, and minor cleanliness oversights as opportunities for improvement.
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"Quality of work is superior! The team was efficient and made sure that they did everything they could ..." Read more
"My experience with 1Collision was prompt and professional at every step. I was informed of possible options and kept up to date on progress ..." Read more
"Were significantly disappointed about the level of transparency and helpfulness of the experience."
"Fabulous company to work with right from the Start to the completion of the job! Couldnt be happier! ..." Read more
"1Collision does excellent work!"
"Work was completed sooner than expected."
"Was ready a day earlier than anticipated, and 2 business days earlier than the initial date I was given."
"We had to go back for additional work on the truck that was not completed."
"Couple hours earlier than promised!"
"Dropped off vehicle on Monday. Told it would be done Thursday. When I called on Thursday to ask when I can pick up, I was told Friday."
"Excellent communication about work progress."
"Complete lack of details and transparency and purposely being vague."
"... another jobvehicle to fix. Throughout the process they communicated well and were easy to work with. It was a really great experience. I wouldnt hesitate ..." Read more
"Repairs were timely with regular updates. Car looks perfect!"
"... understand not all parts come at the same time but I was given three different dates for pick up and not knowing tell the day off that it was moved. Just hard to ..." Read more

Likely to Recommend

I am happy with the work that was done.

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Very helpful, friendly and easy to talk to

Returned Clean

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I was very impressed by the professionalism and kindness of the staff I interacted with. I was quoted a fair price, and when I saw the repair I was impressed with how everything came together. They did a great job on my older vehicle, and I was pleasantly surprised how they cleaned the interior. I would highly recommend 1 Collision.

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1Collision has been fabulous! Tremendous service all the way through. Great service, communication, and follow through. A++!!

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Quick turn around

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Excellent service detailing our car!

Customer Service

Very pleasant experience

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I highly recommend one collision who provided services on my vehicle. The professionalism and the swiftness on getting my vehicle repaired was top-notch. I will be recommending this facility to all who I come in contact with.

Repair Quality

The quality of workmanship was excellent!

Customer Service

The Customer Service was very professional and thorough with the information regarding my vehicle.

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Great service and flexibility. Quality of work excellent

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Anyone I know that needs repairs or detailing with know about 1Collision

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Very good communication on updates of progress. High quality work, vehicle looks like new. Overall great service and finished product.

Customer Service

Fantastic updating and very friendly

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Repair Quality

The bumper looks like new when vehicle was bought.

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Will recommend and return. On my recommendation, my son stopped in for some minor work and was very satisfied.

Repair Quality

The repairs looked very nice. I will definitely return if I have a need for additional work. I was also very satisfied with the interior detail on my van. Looks better than new!

Customer Service

I was kept informed of the progress.

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Very good service.

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Nicole was very helpful.

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Repair Quality

Good work

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