1Collision County Line

4.9 (1,488reviews)
97%
N96 W14555 County Line Rd.,  Menomonee Falls,  WI  53051

1Collision County Line is a family owned business serving the community since 1982. Our goal is to provide a high quality repair while creating a customer experience that you will always remember. An auto accident can be a stressful inconvenience, and we strive to make sure that our customers needs and expectations are met. We work with all insurance companies and have all the necessary technology to not only fix your car back to it's pre-accident condition, but also to expedite the insurance claims process. We offer a written lifetime warranty for as long as you own your vehicle, and also offer detail services and free pick-up and delivery.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,488)

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Everything has been good

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The tall blonde lady was very pleasant and knowledgeable

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I have and will continue to recommend your company.

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This is the 2nd time I've had my car detailed here. I couldn't be happier. My car looks just like new-not a scratch on it. I have told numerous people about the great service and will continue to do so.

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Super friendly and professional. Called me two hours before it would be finished.

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Excellent work and on time!

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Very friendly and kept me up to date!

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see previous comment

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Communication was poor. After a previous collision repair/totaling Chantel called to get us a rental. That was very helpful, but then found out later that the insurance company would not cover that sized vehicle and we were left paying for the balance. This time, we dropped off our van with hail damage, waited for the estimate, marked that we wanted a call before beginning the work, and spoke specifically about that. Then when I finally got a call, the work had already begun. The amount of hail damage was significant, but much of it inconspicuous and in areas not worth fixing. I wanted to discuss what to fix and what not to fix, but by the time I got the call, the van was already apart. We worked through that, and the quality of dent repair was good, but there are stains on the headliner because when it was removed, hands were not clean. There was a spot that needed to be buffed on the hood after the dent repair. And it was just dirty. I was surprised to see a vehicle that got body work done, not get washed before being returned to the owner. We were in previously with a van after a deer collision. Immediately upon picking the van up, I noticed the air conditioning didn't work. I can't believe that you wouldn't test what you repaired. The air conditioning was part of the repair, and it didn't work. How was that not tested. We brought it back. Got it charged. It worked for a day or two and then same problem. In the end, it worked, but it just seems like a pattern of carelessness. I'm disappointed to say after 3 experiences with your business, I don't think I could come back.

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See previous comment.

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All of the repair work done on my car was done exactly as described and looks fabulous! The whole process was very smooth and they handled dealing with my insurance company as well!

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Timely response and Quality Work 👌

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Friendly and Professional

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All the staff was very nice in the work on my car was done well beyond my expectations

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Very easy to work with and they directly coordinated everything with our insurance company.

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Jim was great to work with and did all he could to accommodate .

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