1st Class Auto Body Wakefield

5.0 (2,332reviews)

99%

(781) 245-0897

71 Broadway St., Wakefield, MA 01880

99%

See Photos

71 Broadway St.
Wakefield, MA 01880

Get Directions Website Email

About 1st Class Auto Body Wakefield

See Photos

71 Broadway St.
Wakefield, MA 01880

Get Directions Website Email

In operation 44 years, 14 years at this location.

For more than 30 years, 1st Class Auto Body has been providing professional auto repair services to the greater Boston and Wakefield area. We are a full-service repair center specializing in providing top-quality service to your vehicle. Our services include everything from regular maintenance and collision repair to painting and detailing. We promise top quality workmanship every time, no compromise. Our shops are equipped with state-of-the-art tools to ensure that your vehicle is repaired right the first time, every time.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,332)

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1,863 Customers Rated

5 Stars

75.3% Complete

(1756)
4 Stars

3.3% Complete

(78)
3 Stars

0.6% Complete

(15)
2 Stars

0.3% Complete

(7)
1 Star

0% Complete

(1)
< 1 Star

0.3% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional repairs, and outstanding communication. Many highlight that vehicles are returned looking brand new, often with complimentary interior and exterior detailing. Customers frequently commend the team for keeping them informed throughout the repair process via texts and calls. Repairs are regularly completed on time or ahead of schedule, with several customers noting early completions. The seamless handling of insurance coordination is also widely appreciated. A few customers noted minor areas for improvement, including clearer explanations for repair delays and more precise communication on completion timelines, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.

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Service Quality
Timeliness
Communication

"Outstanding work and great communication through the entire process from start to finish, in process and expected completion. ..." Read more

"... They put my mind at ease about the whole process. My car looks beautiful and I would definitely recommend them to all my friends and family." Read more

"My vehicle was well taken care of and professionally repaired and as a nice added touch the interior was cleaned and left sparkling.thanks for a great job"

"... Class Auto Body was professional, communicative, and did excellent work on my car—it looks as good as new. Everything was completed on time, and they made ..." Read more

"They did an excellent job! Color matched perfectly and my 10 year old car looked like new. Can highly recommend them."

"My car looked great inside and out and I got it back earlier than scheduled. Couldnt be happier! Thanks to all involved for making it fast and easy-THANK ..." Read more

"Professional and friendly service. Completed work ahead of schedule and done to perfection. Vehicle looks like new"

"... very clean and smooth. Actual work was well done and completed 2 days in advance of original forecasted date." Read more

"My vehicle was ready a day early"

"On time"

"Communication throughout the process was great. Very appreciative of the emails and texts. Bumper ..." Read more

"Great communication throughout the entire repair process"

"First class is First Class. With daily progress updates and fullfilling completion on promised date with top quality work. Detailing the vehicle is the ..." Read more

"From the start I was very impressed with the communication about the process and felt immediate relief. The team was extremely ..." Read more

"From start to finish it was seamless! Communication is the most important part of a successful business. Everything promised was spot on. The quality of ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication