1st Class Auto Body Wakefield

4.9 (2,307reviews)

99%

(781) 245-0897

71 Broadway St., Wakefield, MA 01880

99%

See Photos

71 Broadway St.
Wakefield, MA 01880

Get Directions Website Email

About 1st Class Auto Body Wakefield

See Photos

71 Broadway St.
Wakefield, MA 01880

Get Directions Website Email

In operation 44 years, 14 years at this location.

For more than 30 years, 1st Class Auto Body has been providing professional auto repair services to the greater Boston and Wakefield area. We are a full-service repair center specializing in providing top-quality service to your vehicle. Our services include everything from regular maintenance and collision repair to painting and detailing. We promise top quality workmanship every time, no compromise. Our shops are equipped with state-of-the-art tools to ensure that your vehicle is repaired right the first time, every time.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,307)

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1,843 Customers Rated

5 Stars

75.2% Complete

(1736)
4 Stars

3.4% Complete

(78)
3 Stars

0.7% Complete

(15)
2 Stars

0.3% Complete

(7)
1 Star

0% Complete

(1)
< 1 Star

0.3% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering top-quality repairs, often describing results as looking brand new. The repair process is frequently highlighted as seamless and stress-free, with many appreciating the proactive communication through texts and calls at every stage. Timeliness is a standout strength, with numerous customers noting their vehicles were completed on time or even ahead of schedule. The friendly, professional, and accommodating staff receive high marks, and the complimentary interior and exterior detailing is a recurring pleasant surprise. A few customers noted minor communication gaps around delays or service scope changes, but these are isolated and do not overshadow the overwhelmingly positive experience reported across the board.

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Service Quality
Timeliness
Communication

"... successful business. Everything promised was spot on. The quality of the finished work was fantastic! Id recommend your company to everyone! The car looks ..." Read more

"Outstanding work and great communication through the entire process from start to finish, in process and expected completion. ..." Read more

"... They put my mind at ease about the whole process. My car looks beautiful and I would definitely recommend them to all my friends and family." Read more

"My vehicle was well taken care of and professionally repaired and as a nice added touch the interior was cleaned and left sparkling.thanks for a great job"

"They did an excellent job! Color matched perfectly and my 10 year old car looked like new. Can highly recommend them."

"My car looked great inside and out and I got it back earlier than scheduled. Couldnt be happier! Thanks to all involved for making it fast and easy-THANK ..." Read more

"... quick and pleasant. The job was done well and was done much sooner than the original estimated time." Read more

"Professional and friendly service. Completed work ahead of schedule and done to perfection. Vehicle looks like new"

"... very clean and smooth. Actual work was well done and completed 2 days in advance of original forecasted date." Read more

"... said I would have it back by following week , but I got it back on Friday of the previous week." Read more

"From start to finish it was seamless! Communication is the most important part of a successful business. Everything promised was spot on. The quality of ..." Read more

"First class is First Class. With daily progress updates and fullfilling completion on promised date with top quality work. Detailing the vehicle is the ..." Read more

"... process. They relieved all the stress of the process by keeping me updated on the process through text messages. Body work fantastic!" Read more

"Great experience with 1st Class Auto Body. Consistent communication and transparency on timeline, pricing, and expectations. They even cleaned my car before I picked it up! ..." Read more

"Excellent service-car looks great.lots of communication throughout the service. I will definitely recommend this company"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication