1st Class Auto Body Wakefield

5.0 (2,320reviews)
99%
71 Broadway St.,  Wakefield,  MA  01880

In operation 44 years, 14 years at this location.

For more than 30 years, 1st Class Auto Body has been providing professional auto repair services to the greater Boston and Wakefield area. We are a full-service repair center specializing in providing top-quality service to your vehicle. Our services include everything from regular maintenance and collision repair to painting and detailing. We promise top quality workmanship every time, no compromise. Our shops are equipped with state-of-the-art tools to ensure that your vehicle is repaired right the first time, every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,320)

Likely to Recommend

Great people to work with

Repair Quality

Customer Service

Great to work with!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My interactions with Jim and Samantha were excellent. Jim explained the process and my options while Samantha helped the communication and coordination. They came recommended and I was not disappointed. Car back to looking as desired.

My Experience

We have always been happy with the work from you guys!! Looks like a factory job!! Thank you

Likely to Recommend

Very likely, I just told my brother to call looking for some repairs

Repair Quality

As always, it’s a good as new!! Thanks for the great work and customer service

Customer Service

Returned Clean

Likely to Recommend

More than ten. I’d give it an eleven if I could!

Repair Quality

They did an amazing job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service, well organized, communicative!

Customer Service

Amazing!

Returned Clean

Likely to Recommend

Repair Quality

Excellent job. Car looked brand new again and detailed beautifully

Customer Service

Dealt mostly with Amanda who was a pleasure to work worh

Returned Clean

Likely to Recommend

Repair Quality

Very professional and friendly staff and does an amazing job with the repair

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Office staff is excellent. Responsive and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Samantha was wonderful!

Returned Clean

My Experience

Very easy to deal with. Professional Quality work … impressive

My Experience

Looks nicer than it has for years. Exceeded expectations

Likely to Recommend

Repair Quality

Exceeded expectations

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Whole team at 1st class auto was incredible. They identified the issue with my vehicle and fixed it quickly. Communication was great. Couldn’t have asked for a better experience!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Spectacular job on the car.

Customer Service

Great job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

All went well.

Customer Service

Appreciated the texts on work progress.

Returned Clean

My Experience

I highly recommend 1st Class Auto (formally Rawson’s)! Drop-off and pick-up were easy, and they kept me updated on the status throughout the repair process. They were accurate on both cost and delivery. This is the third time in a year that my extended family have engaged 1st Class Auto — all consistent experiences!

Likely to Recommend

Highly recommend, without hesitation!

Repair Quality

1st Class Auto made it easy to engage, form initial phone call, through updates, to delivery of services! They were precise on their estimates of timelines and cost. This is consistent with experiences from my extended family over the past couple years. I highly recommend contacting them if you need repair!

Customer Service

Very friendly and engaging!

Returned Clean

My Experience

My repair was excellent! Friendly staff, easy location and great communication! Highly recommend and we are repeat customers.

Likely to Recommend

Repair Quality

Excellent work, perfect match

Customer Service

Excellent service and communication