1st Class Auto Body Wakefield

5.0 (2,322reviews)
99%
71 Broadway St.,  Wakefield,  MA  01880

In operation 44 years, 14 years at this location.

For more than 30 years, 1st Class Auto Body has been providing professional auto repair services to the greater Boston and Wakefield area. We are a full-service repair center specializing in providing top-quality service to your vehicle. Our services include everything from regular maintenance and collision repair to painting and detailing. We promise top quality workmanship every time, no compromise. Our shops are equipped with state-of-the-art tools to ensure that your vehicle is repaired right the first time, every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,322)

My Experience

I highly recommend 1st Class Auto (formally Rawson’s)! Drop-off and pick-up were easy, and they kept me updated on the status throughout the repair process. They were accurate on both cost and delivery. This is the third time in a year that my extended family have engaged 1st Class Auto — all consistent experiences!

Likely to Recommend

Highly recommend, without hesitation!

Repair Quality

1st Class Auto made it easy to engage, form initial phone call, through updates, to delivery of services! They were precise on their estimates of timelines and cost. This is consistent with experiences from my extended family over the past couple years. I highly recommend contacting them if you need repair!

Customer Service

Very friendly and engaging!

Returned Clean

My Experience

My repair was excellent! Friendly staff, easy location and great communication! Highly recommend and we are repeat customers.

Likely to Recommend

Repair Quality

Excellent work, perfect match

Customer Service

Excellent service and communication

My Experience

My Experience

It was easy to check in, very friendly, and had a rental car waiting for me. I really liked being informed of how my car was progressing. Always friendly and the work was done skillfully. I’m very happy.

Likely to Recommend

From start to finish they did an amazing job. I highly recommend them.

Repair Quality

Did an amazing job on my car. I highly recommend them. Did a great job staying in communications with me throughout the repair and were very friendly and thoroughly cleaned my car.

Customer Service

Did an amazing job on my car. I highly recommend them. Did a great job staying in communications with me throughout the repair and were very friendly and thoroughly cleaned my car.

My Experience

The front desk employee is really a very nice person and very helpful. My husband, who picked up my car, thought she was very nice too.

Likely to Recommend

Repair Quality

I have already left two comments.

Customer Service

The front desk attendant was very nice and professional. This is our third time having a car fixed here and have been happy every time.

My Experience

Great service, very friendly, professional, excellent work and on time.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You were friendly and knowledgeable, and you did a fantastic job. I've taken my car to you twice and I've been throughly impressed both times. Keep up the great work!

Likely to Recommend

Repair Quality

Customer Service

Top notch service. Great experience

Returned Clean

My Experience

Thrilled with the repair and Samantha made working with two insurance claims so easy! Very grateful and thank you all!

Likely to Recommend

Repair Quality

Samantha was so wonderful to work with and grateful for the great work done! Thank you! Very pleased.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am SO BLOWN AWAY at the incredible customer service I received at 1st Class Auto Body in Wakefield. Samantha was beyond adept at handling every aspect of my experience- from the first call I made, to a follow up from her, I could not be more impressed. My car looks brand new now; not only did they fix the body damage but they completely detailed the interior and exterior. I can tell that they took the time to neatly place my belongings in the trunk while they cleaned my car to a brand new shine! I can not thank them more for their care and professional service- will recommend to everyone I know!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best service and work.

Customer Service

Communication is amazing.

Returned Clean

My Experience

Super happy with the whole experience. I arrived at the shop on the wrong date for my appointment for the estimate. No problem, they still took me promptly. The estimate was very reasonable. The customer service was excellent. The appointment for the repair was fast. The repair didn’t take long. Great communication. And I was surprised about and greatly appreciated the detail cleaning, especially since it was a small job. Great job from start to finish. Thanks!

My Experience

This was such a pleasurable experience. I was given periodic updates of the work. When I picked up my car, it looked as though it was driven out of a showroom, inside and out!!! I’d recommend them to anyone.

Likely to Recommend

I always highly recommend 1st Class Auto Body to anyone in need of repair for their vehicle.

Repair Quality

Took my vehicle in for repair asap

Customer Service

Great communication from this company

Returned Clean

My Experience

Overall great experience! Thank!

My Experience

Great communication about progress throughout the repairs . My 14 year old 4Runner looks like new. Great work!