360 Collision Service

4.8 (1,962reviews)
97%
3410 Tulip St,  Philadelphia,  PA  19134

In operation 21 years, 7 years at this location.

360 Collision Service is a family owned and operated collision repair business in busy city of Philadelphia. Since its establishment in 2005, business experience continuous growth thanks to its superior quality repair services. Recently 360 Collision Service moved to a new location at 3410 Tulip St., PA. Our highly skilled and trained staff handles all types of body work from major body & frame damage to minor dents and scratches. Modern technology measuring and repair system allows us to precisely restore your car to its original factory specifications. Using R-M smart refinish technology we can match any color on any vehicle! All repairs will blend in with unaffected parts of your vehicle's body so they are undetectable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,962)

Likely to Recommend

Comp didnt do any repairs on my vehicle. But your company never called me on your decision. You didnt pay attention to customers needs of vehicle

Repair Quality

I was disappointed that the office couldn't call me to tell me what they found with my vehicle. I specifically asked to be notified for the estimate. I had to keep calling to get the run around to speak to someone about the vehicle. I finally spoke to Matt an he was very helpful, polite an very knowledgeable. I would deal with Matt again. I was very disappointed in getting a call back for the oestimate on my car.before your comp. was going to make your decision with my ins comp. without letting me know. That was very unprofessional.

Customer Service

I specifically asked to be notified of all damages to my vehicle before calling my ins. an deciding to total my vehicle with them. I asked to be notified an I was not. I had to keep calling an got the run around. To find out that you were already preceding to tow my car away. I had to find out after numerous calls to your office. The girls at the front desk an note on paperwork to call me first. The gentleman Matt an I discussed options. He was very polite an knowledgeable on my vehicle. Very professional and curious on my needs for my vehicle.

Returned Clean

My Experience

The staff members were very friendly and accommodating. Jabbar, Matt, Ashley and others were professional and helpful. They kept me updated with the status of the work via text. They guided me through the process and made sure I was satisfied. My car was given back to me nice and clean. Excellent work and excellent staff.

Likely to Recommend

Repair Quality

Very connected to the consumer and informative about the progress.

Customer Service

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Repair Quality

Service was courteous and helpful

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Great service

Repair Quality

Great service, Matt was really understanding of what I wanted . He kept me informed and had it ready when he said it would be.

Customer Service

All the staff I interacted with were nice

My Experience

You guys were amaizing will recommend you guys.

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My Experience

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Repair Quality

My car was cleaner then it look after the repairs I was completely satisfied with the work done

Customer Service

My Experience

I was completely satisfied with my repair experience. My car was hit, and after the repairs I can't notice anything that would indicate there was ever damage. The quality of the work was excellent. I especially appreciated the friendly and attentive service from the entire team. The rental car process was convenient and the transition was smooth. The follow-up text messages with repair updates and estimated completion times were very helpful, and the payment reminders made everything easy and stress-free. A special thank you to Alyssa and JD for their outstanding customer service. I also needed to retrieve an item from my vehicle for work during the repair process, and the team was very accommodating and flexible in giving me access when I needed it. Thank you to everyone involved for making the entire experience seamless and professional. Great job, 360!

My Experience

A piece was not put back on my car

Likely to Recommend

They really did a great job

Repair Quality

The response time was great, the communication/Updates were solid and the work appears to be excellent. 10!

Customer Service

Excellent, timely responses and they kept me in the loop all the way

My Experience

No everything was cool matt was also nice to go over everything after my career was repaired

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Returned Clean

My Experience

Keep up the awesome service πŸ‘ 😎

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My Experience

Thanks for the excellent repairs will definitely be recommended you to others!