360 Collision Service

4.8 (1,967reviews)
96%
3410 Tulip St,  Philadelphia,  PA  19134

In operation 21 years, 7 years at this location.

360 Collision Service is a family owned and operated collision repair business in busy city of Philadelphia. Since its establishment in 2005, business experience continuous growth thanks to its superior quality repair services. Recently 360 Collision Service moved to a new location at 3410 Tulip St., PA. Our highly skilled and trained staff handles all types of body work from major body & frame damage to minor dents and scratches. Modern technology measuring and repair system allows us to precisely restore your car to its original factory specifications. Using R-M smart refinish technology we can match any color on any vehicle! All repairs will blend in with unaffected parts of your vehicle's body so they are undetectable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,967)

Likely to Recommend

100% I will recommend you guys

Repair Quality

The BEST job ever , thank you so much

Customer Service

They keep me updated on my car status

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Repair Quality

Very well done and communicative. Excellent job on the repairs and they even cleaned the inside of my vehicle which was a lovely touch. Would recommend 100%. Excellent service.

Customer Service

Very polite, understanding and communicative.

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Repair Quality

Looks like new

Customer Service

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I’ve been a customer of 360 for a few years. Between myself and family members we are completely happy and I always recommend 360 to friends and others.😀👍🏿

Customer Service

Top quality customer service.👍🏿👍🏿

Likely to Recommend

Only because the rental car side is not great at drop off

Repair Quality

Car looks good

Customer Service

Text threw me off they were incorrect

My Experience

I like how my car was repaired and looked brand new. I also like how you guys cleaned the inside of my car. That was very helpful and saved me a lot of time. Thanks.

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My Experience

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Sure, I'll give some feedback here. After picking my car up from the shop, I took it straight from there to be inspected at a different mechanic shop, Fritsh's Sunoco in Broomall, PA. Within 10 minutes of looking at the car, the mechanic, Don, called me and said that there was damage to both the axel, and the front struts that was absolutely without question caused by an accident. I had mentioned this damage to 360 over the phone, and was told that there was no damage, just normal wear and tear, and that the struts didn't need to be replaced. This cost me an additional $2,000 on top of what I paid to get the car back from 360. Speaking of what I paid to get the car back from 360, I was forced to pay the deductible twice, even though it was plainly explained to me that all of the damage was being put under 1 claim number when I spoke with Geico (although this is an issue I have with Geico, not 360. I know that 360 does not make this call.) Not fixing the struts or axel was completely inexcusable though. And to tell me that there was just some wear and tear was dangerous and borderline reckless. If I didn't need to have the car inspected, I would have gone on driving it like nothing was wrong when there were major issues with it that could have resulted in an accident causing injury or worse. I haven't decided how to proceed yet here, but I am considering legal action with Geico and wit 360 as an extension of Geico.

Customer Service

I will say the customer service rep that answered the phone was always very polite and tried to help. I don't fault her for the blatant missing of the damage to the axel and struts

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I am totally satisfied

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Amazing service

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I like

Repair Quality

⭐️⭐️⭐️⭐️⭐️

Customer Service

⭐️⭐️⭐️⭐️⭐️

My Experience

Likely to Recommend

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Customer Service

when called to ask about the delay of the repairment, the agent mentioned she would get the status and call back, but never did

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My Experience

I am very pleased with my body work done on my vehicle, I will refer your services to family and friends......Thank you , sincerely Yvette

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