360 Collision Service

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

the work was great but the time line was not it took to long first when i first was to bring it in you,s called and moved it back two weeks then when the car did get it it was supose to take five days and it took two and a half weeks but the work was great

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job💪👍

Customer Service - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

The end results of the repairs are exceptional. The car looked brand new.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Excellent service

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

The communication was impeccable

Likely to Recommend - 4.5/5.0 -

I would tell them to document condition of key with a picture before giving it 360. Also ensure they have detailed documentation of repairs made and have the technician call after car has been assessed to see what grade of replacement parts will be used.

Repair Quality - 4.0/5.0 -

Only received a receipt for deductible paid not on specifics of repairs and grade of parts replaced for the repair. This info is needed In case diminished value needs to be calculated.

Customer Service - 5.0/5.0 -

Dora and Melissa were always polite and answered my questions.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

People were generally courteous.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good customer service they made me feel at ease, everyone was very helpful and the work didn’t take as long as I thought. I highly recommend this business.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for the good work

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

You guys broke my radio and then told me I couldn’t prove that it wasn’t broke before I brought it in

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0 -

Excellent service, fast and efficient. My car looked brand new and I was extremely pleased with the process.

Likely to Recommend - 5.0/5.0 -

Might come back myself if there ends up being a need for auto repair

Repair Quality - 5.0/5.0 -

It was a smooth, quick experience. They were super informative and helpful every step of the way. My car looked brand new once they were finished!

Customer Service - 5.0/5.0 -

Super helpful and informative at all times. The process was quick and efficient and went smoothly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing job performed on my car. Totally satisfied with the outcome.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

This isn't the first time I've had to use 360 and hopefully it is my last. But if I do need a collision shop I will always go here first

Repair Quality - 5.0/5.0 -

Everything is done in a way you couldn’t tell it happened to begin with

Customer Service - 5.0/5.0 -

Dora is very courteous and friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job would definitely recommend 👍

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0 -

Excelente job

Repair Quality - 4.0/5.0 -

They told me that it was estimated to be picked up on Oct 15 but it was finished on Oct 22 but the work was excellent it was worth the wait

Customer Service - 5.0/5.0 -

Exelent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0