3A Auto Body

4.9 (690reviews)

100%

(978) 663-6363

737 Boston Rd, Billerica, MA 01821

100%

See Photos

737 Boston Rd
Billerica, MA 01821

Get Directions Website Email

About 3A Auto Body

See Photos

737 Boston Rd
Billerica, MA 01821

Get Directions Website Email

In operation 9 years.

Today, the automobile is probably the most complex and expensive piece of equipment most of us will own. One place you can rely on quality for auto body repair is 3A AUTOBODY. We are specialists in both foreign and domestic collision repair. We realize our continued success depends upon your satisfaction. No vehicle is ever rushed out of the shop. When you return to pick up your vehicle, you will be more than satisfied, as we adhere to strict standards of excellence in service. At 3A AUTO BODY we are accustomed to working with your insurance company. You'll find our estimates are more than reasonable, which will keep your insurance company satisfied as well. For some of the best in service and prices, come see us at 3A AUTO BODY for all your auto body needs. Quality is our business!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (690)

Sort By:
Newest
Rating

608 Customers Rated

5 Stars

77% Complete

(531)
4 Stars

8.6% Complete

(59)
3 Stars

1% Complete

(7)
2 Stars

1% Complete

(7)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The interior cleaning and detailing provided as an added touch received frequent appreciation. Text message updates and proactive communication throughout the repair process were highlighted as standout features. Timeliness was a strong point, with several customers noting their vehicles were ready on time or even ahead of schedule. A few customers noted minor issues such as a door handle not functioning after a window replacement, paint imperfections, and occasional communication inconsistencies, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... Body! They did an excellent job fixing my car, and the quality of their work exceeded my expectations. The staff was friendly and professional, keeping ..." Read more

"... damage. Looks brand new. They went the extra mile….superior work, vacuumed the entire car. It was cleaner than when brought in. Haha" Read more

"This is a great business! Repaired correctly and quickly, handled everything with insurance, constant updates and communication. The final detail ..." Read more

"The car looks like brand new excellent work quick turnaround time"

"customer service and speed and quality of work were excellent. Easy process from beginning to end."

"Quick repair. Car cleaned and ready sooner than expected. Thank you!"

"Ready ahead of schedule! 🙂"

"Time quoted car would be ready was correct. Ready when promised."

"it was very quick! earlier then i expected"

"People I spoke to were nice! Car was not ready as expected at first time."

"Excellent! Responsive, proactively communicative, and great quality repair work!"

"Text message updates were great."

"the communication was great !! they keep you updated on how the work is going"

"... anybody looking for auto repairs! Wow!! 😊 oh and the text updates were very helpful! Great group of people there!" Read more

"Text notifications worked like a charm."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Body! They did an excellent job fixing my car, and the quality of their work exceeded my expectations. The staff was friendly and professional, keeping ..." Read more

"... damage. Looks brand new. They went the extra mile….superior work, vacuumed the entire car. It was cleaner than when brought in. Haha" Read more

"This is a great business! Repaired correctly and quickly, handled everything with insurance, constant updates and communication. The final detail ..." Read more

"The car looks like brand new excellent work quick turnaround time"

"customer service and speed and quality of work were excellent. Easy process from beginning to end."

"Quick repair. Car cleaned and ready sooner than expected. Thank you!"

"Ready ahead of schedule! 🙂"

"Time quoted car would be ready was correct. Ready when promised."

"it was very quick! earlier then i expected"

"People I spoke to were nice! Car was not ready as expected at first time."

"Excellent! Responsive, proactively communicative, and great quality repair work!"

"Text message updates were great."

"the communication was great !! they keep you updated on how the work is going"

"... anybody looking for auto repairs! Wow!! 😊 oh and the text updates were very helpful! Great group of people there!" Read more

"Text notifications worked like a charm."

William (Honda owner) reviewed 7/23/26

The coordination among 3A Autobody, Enterprise Car Rental, and my insurance company was helpful.

Amy (Infiniti owner) reviewed 7/23/26

Where to start?! From initial contact through pickup- easy, judgement- free, quality of work, quality of communication- made a painful experience easier!

Cannot see any visible repair

3a Autobody is the best! Quality, care, price, speed

Gregg (Toyota owner) reviewed 7/15/26

Excellent! Responsive, proactively communicative, and great quality repair work!

Domenic (Jeep owner) reviewed 7/2/26

Efficient well run shop. The repair work was excellent.

Maria (GMC owner) reviewed 6/29/26

Robert (Toyota owner) reviewed 6/26/26

Friendly service, quick turn-around, good communication for updates

Daniel (Toyota owner) reviewed 6/26/26

Excellent service! Kept me updated all the way through. Excellent job on the repairs! I will recommend to all my family and friends. Thank you!

Rachel (Honda owner) reviewed 6/24/26

Looks great

The job looks great and car was cleaned inside and out for that extra touch.

Joanne (Honda owner) reviewed 6/19/26

I'm completely satisfied with the great job you have done Thank you

Keyla (Honda owner) reviewed 6/15/26

So fast and efficient

Doreen (Toyota owner) reviewed 6/11/26

Seeun (Kia owner) reviewed 6/11/26

They were nice and very fast.

Stephen (Toyota owner) reviewed 6/10/26

customer service and speed and quality of work were excellent. Easy process from beginning to end.

James (Kia owner) reviewed 6/8/26

Victoria (Acura owner) reviewed 6/5/26

Thomas (Subaru owner) reviewed 6/4/26

Bhavesh (Kia owner) reviewed 6/3/26

The service good on the car. Repairs are fine. I just have one minor thing that the dash cam was removed from the front windscreen and now finding it very difficult for it to stick back on the glass.

Annemarie (Subaru owner) reviewed 6/1/26

You get a 5 instead of 4.8 enterprise gave you! Your text were prompt and professional! Demage was beautifully repaired. Excellent customer service

Your text and customer service were excellent ! My new car that was hit by a bus and had cracked mirror due to a car not cleaning off the snow and ice on their roof now looks perfect again! Thank you for your quick turn around!!! Anne Calhoun

Wayne (Toyota owner) reviewed 5/28/26

Quick repair. Car cleaned and ready sooner than expected. Thank you!

Shanmugababu (Mercedes-Benz owner) reviewed 5/21/26

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

3A Auto Body

About 3A Auto Body

Reviews (690)

608 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0