3A Auto Body

4.9 (695reviews)

100%

(978) 663-6363

737 Boston Rd, Billerica, MA 01821

100%

See Photos

737 Boston Rd
Billerica, MA 01821

Get Directions Website Email

About 3A Auto Body

See Photos

737 Boston Rd
Billerica, MA 01821

Get Directions Website Email

In operation 9 years.

Today, the automobile is probably the most complex and expensive piece of equipment most of us will own. One place you can rely on quality for auto body repair is 3A AUTOBODY. We are specialists in both foreign and domestic collision repair. We realize our continued success depends upon your satisfaction. No vehicle is ever rushed out of the shop. When you return to pick up your vehicle, you will be more than satisfied, as we adhere to strict standards of excellence in service. At 3A AUTO BODY we are accustomed to working with your insurance company. You'll find our estimates are more than reasonable, which will keep your insurance company satisfied as well. For some of the best in service and prices, come see us at 3A AUTO BODY for all your auto body needs. Quality is our business!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (695)

Sort By:
Newest
Rating

613 Customers Rated

5 Stars

77.1% Complete

(536)
4 Stars

8.5% Complete

(59)
3 Stars

1% Complete

(7)
2 Stars

1% Complete

(7)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going the extra mile by vacuuming interiors and cleaning dashboards. Text message updates are frequently highlighted as a valued communication tool. Most repairs were completed on time or ahead of schedule. A few customers noted minor issues such as a door malfunction after window replacement, paint drips, and a calibration return visit, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... vehicle in right away and had it back to us so quickly. High quality, flawless work; extremely pleasant to work with. Exceeded every expectation..... Highly recommend!" Read more

"... Body! They did an excellent job fixing my car, and the quality of their work exceeded my expectations. The staff was friendly and professional, keeping ..." Read more

"customer service and speed and quality of work were excellent. Easy process from beginning to end."

"This is a great business! Repaired correctly and quickly, handled everything with insurance, constant updates and communication. The final detail ..." Read more

"the mirror and glass are done perfectly. However, After replacing the passenger-side window ..." Read more

"Quick repair. Car cleaned and ready sooner than expected. Thank you!"

"Ready ahead of schedule! 🙂"

"Absolute excellent work can't even tell the cars been hit very fast turnaround time too"

"Done right the first time and on time"

"it was very quick! earlier then i expected"

"Excellent! Responsive, proactively communicative, and great quality repair work!"

"Text message updates were great."

"Text notifications worked like a charm."

"the communication was great !! they keep you updated on how the work is going"

"Professional, great communication regarding status updates and friendly environment"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicle in right away and had it back to us so quickly. High quality, flawless work; extremely pleasant to work with. Exceeded every expectation..... Highly recommend!" Read more

"... Body! They did an excellent job fixing my car, and the quality of their work exceeded my expectations. The staff was friendly and professional, keeping ..." Read more

"customer service and speed and quality of work were excellent. Easy process from beginning to end."

"This is a great business! Repaired correctly and quickly, handled everything with insurance, constant updates and communication. The final detail ..." Read more

"the mirror and glass are done perfectly. However, After replacing the passenger-side window ..." Read more

"Quick repair. Car cleaned and ready sooner than expected. Thank you!"

"Ready ahead of schedule! 🙂"

"Absolute excellent work can't even tell the cars been hit very fast turnaround time too"

"Done right the first time and on time"

"it was very quick! earlier then i expected"

"Excellent! Responsive, proactively communicative, and great quality repair work!"

"Text message updates were great."

"Text notifications worked like a charm."

"the communication was great !! they keep you updated on how the work is going"

"Professional, great communication regarding status updates and friendly environment"

Justin (Nissan owner) reviewed 9/16/26

Jerry (Lincoln owner) reviewed 9/10/26

Christina (Honda owner) reviewed 9/1/26

They are amazing! They took the vehicle in right away and had it back to us so quickly. High quality, flawless work; extremely pleasant to work with. Exceeded every expectation..... Highly recommend!

Cheryl (Nissan owner) reviewed 8/19/26

Once again, did a great job with repair. Friendly staff and love how go extra mile - vacuuming car , cleaning dashboard & exterior is shiny. Had repairs done last year and did super job then. Recommend to friends if need a body shop.

Great job

3A does super work. The repair was completed in a timely manner. They go beyond with not only repairs that wouldn’t know happened (great look), vacuum the car and clean the panels & dashboard. Staff are friendly and efficient. Highly recommend this body shop

Jose (Mazda owner) reviewed 8/13/26

Thanks for the great work! My car looks better now than before the accident.

William (Honda owner) reviewed 8/3/26

The coordination among 3A Autobody, Enterprise Car Rental, and my insurance company was helpful.

The work on my car was done well, and the coordination with my insurance company and Enterprise Rent-a-Car was excellent.

Amy (Infiniti owner) reviewed 7/23/26

Where to start?! From initial contact through pickup- easy, judgement- free, quality of work, quality of communication- made a painful experience easier!

Cannot see any visible repair

3a Autobody is the best! Quality, care, price, speed

Gregg (Toyota owner) reviewed 7/15/26

Excellent! Responsive, proactively communicative, and great quality repair work!

Domenic (Jeep owner) reviewed 7/2/26

Efficient well run shop. The repair work was excellent.

Maria (GMC owner) reviewed 6/29/26

Robert (Toyota owner) reviewed 6/26/26

Friendly service, quick turn-around, good communication for updates

Daniel (Toyota owner) reviewed 6/26/26

Excellent service! Kept me updated all the way through. Excellent job on the repairs! I will recommend to all my family and friends. Thank you!

Rachel (Honda owner) reviewed 6/24/26

Looks great

The job looks great and car was cleaned inside and out for that extra touch.

Joanne (Honda owner) reviewed 6/19/26

I'm completely satisfied with the great job you have done Thank you

Keyla (Honda owner) reviewed 6/15/26

So fast and efficient

Doreen (Toyota owner) reviewed 6/11/26

Seeun (Kia owner) reviewed 6/11/26

They were nice and very fast.

Stephen (Toyota owner) reviewed 6/10/26

customer service and speed and quality of work were excellent. Easy process from beginning to end.

James (Kia owner) reviewed 6/8/26

Victoria (Acura owner) reviewed 6/5/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

3A Auto Body

About 3A Auto Body

Reviews (695)

613 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?