3A Auto Body

4.9 (694reviews)
100%
737 Boston Rd,  Billerica,  MA  01821

In operation 9 years.

Today, the automobile is probably the most complex and expensive piece of equipment most of us will own. One place you can rely on quality for auto body repair is 3A AUTOBODY. We are specialists in both foreign and domestic collision repair. We realize our continued success depends upon your satisfaction. No vehicle is ever rushed out of the shop. When you return to pick up your vehicle, you will be more than satisfied, as we adhere to strict standards of excellence in service. At 3A AUTO BODY we are accustomed to working with your insurance company. You'll find our estimates are more than reasonable, which will keep your insurance company satisfied as well. For some of the best in service and prices, come see us at 3A AUTO BODY for all your auto body needs. Quality is our business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (694)

Likely to Recommend

Repair Quality

Customer Service

They were absolutely fantastic! Helping me with my repairs and being super kind and patient as I met them in Feb and they were kind and waited for me until late May to get my car fixed up and back on the road!! I appreciate you guys and absolutely love the service you guys provided me !

My Experience

I was pleased by the service from the first phone call. All I had to do was get my car there. Everything else was taken care of from the car rental to easy updates on progress. The car came back looking like there was never any damage. I hope I never have to return but if I ever have auto body damage again, 3A is where I will go.

Likely to Recommend

I have already recommended them.

Repair Quality

I would never know there any damage.

Customer Service

Excellent service. Always pleasant on the phone and updates provided as wanted.

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Repair Quality

Both driver and passenger side floor mat had some aerosol mediated deposition of metallic silver paint

Customer Service

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Customer Service

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Repair Quality

Customer Service

Nice work

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Repair Quality

Great customer service, fast service and would go again and recommend

Customer Service

Quick service. Friendly staff. Hands down would recommend them and use them again.

Likely to Recommend

When I gave the car in to 3a body shop, my door was the only problem. When I picked it up, from them, the car had a rattling noise. I took it back - they said it’s not something that they broke - I must have driven over something to mess up the heat shields. I work from home and don’t drive except highways so that is just their excuse. Anyways they said to drop it off again for a day for them to fix it. When I picked it up second time - just as they were closing shop on Friday/ - the problem was still not fixed. They did nothing to fix it - I could tell that they forgot about it the whole day because they asked me to come back just at 5p to pick it up. I took it back a third time - now they are telling me something is broken in the cat converter. How did a car, In their shop for 10 days, for a door repair, start rattling when it comes out? And how is that not their fault to fix?

Repair Quality

When I gave the car in to 3a body shop, my door was the only problem. When I picked it up, from them, the car had a rattling noise. I took it back - they said it’s not something that they broke - I must have driven over something to mess up the heat shields. I work from home and don’t drive except highways so that is just their excuse. Anyways they said to drop it off again for a day for them to fix it. When I picked it up second time - just as they were closing shop on Friday/ - the problem was still not fixed. They did nothing to fix it - I could tell that they forgot about it the whole day because they asked me to come back just at 5p to pick it up. I took it back a third time - now they are telling me something is broken in the cat converter. How did a car, In their shop for 10 days, for a door repair, start rattling when it comes out? And how is that not their fault to fix?

Customer Service

When I gave the car in to 3a body shop, my door was the only problem. When I picked it up, from them, the car had a rattling noise. I took it back - they said it’s not something that they broke - I must have driven over something to mess up the heat shields. I work from home and don’t drive except highways so that is just their excuse. Anyways they said to drop it off again for a day for them to fix it. When I picked it up second time - just as they were closing shop on Friday/ - the problem was still not fixed. They did nothing to fix it - I could tell that they forgot about it the whole day because they asked me to come back just at 5p to pick it up. I took it back a third time - now they are telling me something is broken in the cat converter. How did a car, In their shop for 10 days, for a door repair, start rattling when it comes out? And how is that not their fault to fix?

Likely to Recommend

Repair Quality

Excellent

Customer Service

Great job, smooth interaction three ways: me, 3A Auto Body, Liberty Mutual

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Repair Quality

Customer Service

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Repair Quality

Customer Service

When I sent my car to the shop I had no lights on my dash , I get my car back fixed and there’s 4 lights on my dash including a check engine light , battery, “power system failure” and my car is driving mad weird now

My Experience

Thank you for your quick service. And also letting me pick up my car after hours.

Likely to Recommend

Repair Quality

Customer Service

My Experience

With the way the economy is today. 3A auto body was fast and efficient to complete my repair on a timely manner. My car was immaculate when picked it up. Gerry and John we very polite and friendly to work with. I will highly recommend them ton anyone in need of repair.

Likely to Recommend

Repair Quality

I would highly recommend 4A auto body for any repairs. Not only were they fast and efficient. They are friendly and a pleasure to do business with.

Customer Service

I would highly recommend 3A auto body to anyone in need of repair. Not only were they fast and efficient they are friendly and a pleasure to do business with.

My Experience

I was very pleased with 3A Auto Body, I was updated regularly via text and got my car back quicker than I thought.

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Repair Quality

Customer Service

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Already did

Repair Quality

Like it was never hit

Customer Service

2 nd time i used them. Great service

My Experience

Less than a week. Repair came out looking brand-new. Great job!

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Repair Quality

Customer Service

Great job!!! Less than a week from start to finish

Likely to Recommend

Very helpful, accommodating and professional.

Repair Quality

I marked this down 1 point only because I did have to bring the car back to have a small issue fixed.

Customer Service

They were very helpful and considerate. I had a slight issue with wind noise from the sun roof after the initial repair and they saw to it quickly.

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Repair Quality

Customer Service

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Will definitely bring other cars to them

Repair Quality

Customer Service

I was very happy with the work and with the service. They completed the job in just a couple of days and when I got the car back I couldn’t even tell where the dent had been. Excellent job of blending the paint, too. The staff was very courteous and friendly (which is not the case with other auto body shops I’ve been to), and I loved that they detailed my car as well!