765 Collision Repair, Inc.

4.9 (218reviews)

98%

(765) 459-8008

1101 S. Apperson Way, Kokomo, IN 46902

98%

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1101 S. Apperson Way
Kokomo, IN 46902

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About 765 Collision Repair, Inc.

See Photos

1101 S. Apperson Way
Kokomo, IN 46902

Get Directions Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	6:00 am - 5:00 pm
Tue	6:00 am - 5:00 pm
Wed	6:00 am - 5:00 pm
Thu	6:00 am - 5:00 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

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Reviews (218)

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Rating

131 Customers Rated

5 Stars

56.9% Complete

(124)
4 Stars

2.3% Complete

(5)
3 Stars

0% Complete

(0)
2 Stars

0.9% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is frequently commended for outstanding customer service, professionalism, and going above and beyond expectations. Communication was highlighted as a strong point by many customers, who appreciated timely text updates and proactive phone calls throughout the repair process. Timeliness was another recurring positive theme, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also expressed pleasant surprise at receiving their vehicles cleaned and detailed. A few customers noted areas for improvement, including wishing for more proactive status updates without having to call themselves, occasional delays due to parts availability, and isolated concerns about vehicle handling during the repair process.

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Service Quality
Timeliness
Communication

"Outside looks exceptionally well done! With a minor scratch on the inside is about the only ..." Read more

"10. The car looks brand new. They were so nice to me and went over and beyond to help me. I am very satisfied."

"Excellent paint match. Repairs completed ahead of estimated time. Vehicle clean, inside and out. All staff friendly ..." Read more

"765 did a great job on my truck. They were fast, efficient and very professional to deal with."

"No hint of any damage ever being done. Vehicle appears as new."

"Sent texts promptly. Ready before the estimated date. Staff was awesome! Would definitely use 765 again ..." Read more

"Got me in sooner than I was told. Also done sooner than I was told."

"Done sooner than expected and clean as a whistle. Thank you"

"It was ready two days before I was supposed to pick it up"

"The amount of time was crazy!! It was so quick!"

"Communication was great, they kept me in the loop through the whole process."

"... latest repair! A quick turnaround but most overall communication was excellent. I never had to question how the progress was coming along! Well definitely ..." Read more

"I appreciated how the shop called me every few days to update me on the status of my car, AND left a voicemail with the details ..." Read more

"... customer service Ive dealt with anywhere. Fantastic. Communication top of the charts, friendliness with staff was great." Read more

"It was nice to be kept inform with up dates on how things are going. The vehicle looked good. Outside had been washed ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication