Padfield`S Auto Body & Paint Shop, Inc.

5.0 (283reviews)
100%
1919 E JEFFERSON ST.,  Kokomo,  IN  46901
Payment Types
  • Cash
Languages
  • English
Hours
Sun 9:00 am - 5:00 pm
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm
* Holiday hours may differ.

Reviews (283)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team is widely recognized for being friendly, professional, and caring. Timeliness is a strong highlight, with numerous customers pleasantly surprised their vehicles were completed ahead of schedule. Interior cleaning beyond the scope of repairs was frequently mentioned as a delightful, unexpected bonus. A few customers noted delays due to parts availability or longer-than-expected turnaround times, though they acknowledged these were communicated well. Overall, customers express very high satisfaction and a strong willingness to recommend the shop to others.
Select to learn more
"They go over and above to perform top-notch work!"
"I could not believe how quickly they got the job done two days. I thought it would take at least 4 to 5 days."
"Awesome job from start to finish. Car looks better than it did before the accident."
"Great job with repairing my jeep, cant even tell anything happened to it. I wasnt expecting to get my vehicle back that ..." Read more
"The repair and color match was very good."
"As I commented before, I could not believe it was done in two days !!!"
"Got the car done almost a week early"
"... my jeep, cant even tell anything happened to it. I wasnt expecting to get my vehicle back that fast. I definitely will recommend them." Read more
"There was a delay due to parts, but the delay was communicated well and still was done quickly"
"... the time you said youre going to have it done and I think it was done before the time you even quoted, but I just want you to know that I appreciate you ..." Read more
"Great communication and it was done right on the same dates that we planned on two months previous"
"There was a delay due to parts, but the delay was communicated well and still was done quickly"
"Padfields Auto Body did a great job repairing my car. They kept in contact with me about progress of the job. They were professional & got the repair done in a ..." Read more
"Great service and communication with repairs ."
"It wasn't ready in the estimated time, but the communication & updates on the timeline was good enough for me."

Likely to Recommend

The staff and service was wonderful and I couldn’t recommend them any higher

Repair Quality

Repairs on my 25 year-old Mercedes were so good. You can’t even tell it was in an accident. Perfect color blends and outstanding work..

Customer Service

I was surprised by how much they cared about my 25 year-old Mercedes SLK and the inability to get a lot of parts.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks like new! I so appreciate how clean the interior is as well. I've not had a good experience with other body shops I've done business with in the past. You have my vote ! Thank you again. Diane

Customer Service

Sorry I can't remember her name but the receptionist is so sweet and helpful .

Returned Clean

Likely to Recommend

Repair Quality

Had the car for more days than I expected

Customer Service

Returned Clean

Likely to Recommend

Highly favored in the area!

Repair Quality

Simply the best in the business!

Customer Service

Always there when you have a question.

Returned Clean

Likely to Recommend

Repair Quality

Only reason a 9 and not 10 is there is a film on my windows (maybe overspray) but Windex isn’t cutting it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good morning I want to thank you all for helping me and taking care of me. While y’all were working on my truck, I appreciate it. I’m very pleased with the time you said you’re going to have it done and I think it was done before the time you even quoted, but I just want you to know that I appreciate you and I would recommend you to anyone thank you all for being such a blessing to me. Have a nice day.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend them!

Repair Quality

Customer Service

Very nice people ! Would highly recommend!

Returned Clean

Likely to Recommend

Repair Quality

The car looks great and it was done in the time frame I was given

Customer Service

Friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Nice people good job

Customer Service

They care!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job with repairing my jeep, can’t even tell anything happened to it. I wasn’t expecting to get my vehicle back that fast. I definitely will recommend them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Padfields did an amazing job! Very easy to work with and super nice people!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Don't want to go anywhere else

Repair Quality

Customer Service

They are very friendly

Returned Clean

Likely to Recommend

Would be my only recommendation

Repair Quality

Customer Service

Always outstanding. Third visit in 20 years. We would not use anyone else. The first recommendation from insurance company also.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean