765 Collision Repair, Inc.

4.9 (214reviews)
98%
1101 S. Apperson Way,  Kokomo,  IN  46902
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Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:00 am - 5:00 pm
Tue 6:00 am - 5:00 pm
Wed 6:00 am - 5:00 pm
Thu 6:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (214)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is frequently commended for outstanding customer service, professionalism, and going above and beyond expectations. Communication was highlighted as a strong point by many customers, who appreciated timely text updates and proactive phone calls throughout the repair process. Timeliness was another recurring positive theme, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also expressed pleasant surprise at receiving their vehicles cleaned and detailed. A few customers noted areas for improvement, including wishing for more proactive status updates without having to call themselves, occasional delays due to parts availability, and isolated concerns about vehicle handling during the repair process.
AI-Generated from reviews written in the last 12 months
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"Outside looks exceptionally well done! With a minor scratch on the inside is about the only ..." Read more
"10. The car looks brand new. They were so nice to me and went over and beyond to help me. I am very satisfied."
"Excellent paint match. Repairs completed ahead of estimated time. Vehicle clean, inside and out. All staff friendly ..." Read more
"765 did a great job on my truck. They were fast, efficient and very professional to deal with."
"No hint of any damage ever being done. Vehicle appears as new."
"Sent texts promptly. Ready before the estimated date. Staff was awesome! Would definitely use 765 again ..." Read more
"Got me in sooner than I was told. Also done sooner than I was told."
"Done sooner than expected and clean as a whistle. Thank you"
"It was ready two days before I was supposed to pick it up"
"The amount of time was crazy!! It was so quick!"
"Communication was great, they kept me in the loop through the whole process."
"... latest repair! A quick turnaround but most overall communication was excellent. I never had to question how the progress was coming along! Well definitely ..." Read more
"I appreciated how the shop called me every few days to update me on the status of my car, AND left a voicemail with the details ..." Read more
"... customer service Ive dealt with anywhere. Fantastic. Communication top of the charts, friendliness with staff was great." Read more
"It was nice to be kept inform with up dates on how things are going. The vehicle looked good. Outside had been washed ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Very helpful and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was nice to be kept inform with up dates on how things are going. The vehicle looked good. Outside had been washed and inside vacuumed. I felt like I was there number 1 customer.

My Experience

I have a question. Why would anyone in the Kokomo Indiana area take their vehicles to anyone other than 765 Collision for expert repairs? Just saying. Absolutely the best collision repair shop in this area. Truly appreciate the care and understanding from everyone in the business. Cheers.

My Experience

My Experience

My Experience

Such awesome and friendly people to work with!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was perfect from the professional and courtesy employees to the Grate job on the car. But what was a little extra item that really made my day was to receive my car clean and washed. Since in todays world , we don’t have the money nor the time to treat , it’s really nice that you go out of your way for your Customer.

My Experience

The workmanship was stellar for my repair ! Communication was good and it completed within the initial time frame promised!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Get custom service & body work.

Customer Service

Great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Paint matches perfectly. You stayed in contact with me

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Always recommending 765 Collison to anyone I know in need of auto repairs.

Repair Quality

Always pleased with the work the whole crew does at 765 Collision.

Customer Service

Attention to customers concerns are always top notch at 765 Collison.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

765 did a great job on my truck. They were fast, efficient and very professional to deal with.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I appreciated how the shop called me every few days to update me on the status of my car, AND left a voicemail with the details when I couldn't answer because of work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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