911 Auto Centers

4.9 (1,120reviews)
98%
8527 Bandera Rd.,  San Antonio,  TX  78250

In operation 28 years.

911 Auto Centers, LLC., is a family owned business with customer satisfaction as our primary goal. We strive for top quality workmanship. Our Production Manager, who has 25 plus years experience, closely monitors the repair of your vehicle from finish to start to ensure that level of workmanship is met. Our office manager will ensure that each customer is kept informed of progress so that the customer is aware of when they can expect to get their vehicle returned.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,120)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for proactive communication, including daily texts and calls keeping customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous vehicles completed ahead of schedule. Staff friendliness and professionalism were widely appreciated. A small number of customers noted isolated concerns such as incomplete repairs or paint overspray, and one customer mentioned a dent discovered at pickup, reflecting areas customers feel could be strengthened.
AI-Generated from reviews written in the last 12 months
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"... car accident, theyve gone above and beyond. Their professionalism, timeliness, and excellent communication make the process so smooth. I always get consistent updates, and their customer ..." Read more
"Cannot give enough praise to 911 Auto Center. They are extremely friendly and efficient. I would definitely recommend to anyone I know needing ..." Read more
"The quality of the repair and service exceeded my expectations!"
"The work completed was the best I have seen from past body shops."
"... days the other issue when I went to pick up my car there was a dent on my hood notify the people. They said it wasnt them but the picture that they took on the day of the ..." Read more
"... where the smiles and welcome started. To the service, I was given a two week completion date and my truck was ready in one week! Talking about surprise! I was, at first confused ..." Read more
"The work was done in a timely manner. I was updated daily on the progress being made."
"The quality of the work is outstanding! Plus the turnaround time was very impressive in comparison to other shops. Would definitely recommend 1010"
"Actually a business day ahead of estimated completion date."
"Very professional! Service was great! Repaired my vehicle three 3 days before due date!"
"Excellent work! The team communicated with me daily and work was completed on time as promised! I would definitely recommend!"
"... my truck and the service that was provided by the staff that kept me updated on the progress of the repair job." Read more
"... explained the process, and kept me updated throughout. Simple but very effective communication. Any questions I had were answered clearly." Read more
"Professional, courteous, and great to work with. They kept me informed throughout the entire repair process, and the communication was excellent. My vehicle was repaired well, and they made the experience ..." Read more
"Thank you for the quality and timely repairs. The consistent communicationupdates throughout the process were extremely helpful."

My Experience

You kept me updated with the steps in the process of fixing my sub ! Excellent Job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks great and looks brand new. Everything went well and the job was completed one day ahead of the scheduled completion date. I am truly happy with the work done by your repair employee's.

Likely to Recommend

Repair Quality

My truck was ready earlier than expected. The staff was very friendly and professional. They even offered to turn in my rental since it was after hours.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair looks like show room floor restoration. Thank you ;-)

My Experience

Job Very well Done,Good Customer Service experience......⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Great Job 👍

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very pleased w their overall customer service!! They are very trustworthy and explain work to be done in a simplified manner. I am extremely satisfied and would definitely recommend them to all my friends. My sister was the person that recommended them to me!!! Keeping them in family 🥰

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the whole 911 personal very friendly and did an awesome job on my vehicle A++++

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Staff was very friendly and answered all of my questions. The work was done extremely well and I highly recommend this shop

Customer Service

Staff was simply awesome.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the second time that i have used 911 Auto Centers and I have always been left feeling very satisfied with their level of professionalism in handling my claim and concerns along with the quality of their work.

Likely to Recommend

Repair Quality

Have always used this shop to fix my car for hailstorm damage and all other body work repairs. I always have been satisfied with the quality of their work and the professional and courteous team they have. I highly recommend this shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good customer service and my car looks beautiful!! 😍

Likely to Recommend

Quality work and excellent customer service.

Repair Quality

The individuals at 911 Collision Center on Bandera did an excellent job and everything is working well. They did a great job of keeping me informed at each phase. Will definitely recommend them for quality of work and communication. Thanks, Mike Calloway

Customer Service

Did a great job and kept me informed during the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

911 Auto centers done a very good job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would absolutely definitely recommend 911 Auto Center. In the event I need auto repairs, I will definitely come back.

Repair Quality

Everyone was so great and worked quickly to get my vehicle back to life again. 10/10 highly recommend!!!

Customer Service

From drop off to pick up the team made the process feel easy and lessened the stress of car repair worries.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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