A-1 Auto Body Shop
15 Walnut St.,
Scranton,
PA
18509
USA
In operation 41 years, 26 years at this location.
COMPLETE AUTO BODY REPAIR FACILITY YOUR "ONE STOP REPAIR SHOP"
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | 10:00 am - 4:00 pm |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting professional and friendly staff who go above and beyond expectations. The repair work receives outstanding reviews, with customers frequently mentioning perfect paint matching, excellent body work, and vehicles looking like new upon completion. Communication is highlighted as a strength, with customers appreciating regular updates throughout the repair process and clear explanations of work being performed. Timeliness is generally positive, with many customers receiving their vehicles earlier than expected, though some experienced delays due to parts availability. The shop demonstrates commitment to customer satisfaction by providing additional services like car washing and addressing safety concerns at no extra charge. A few customers mentioned communication gaps and one reported ongoing mechanical issues, but the overwhelming majority express high satisfaction and strong willingness to recommend the shop to others.
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Service Quality
"Top notch body repairs, fender seam alignment, paint color matching with great smoothness and lack of ..."
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"They are so efficient and they did such a fabulous job I can't thank them enough."
"Well it looks like a brand new car and it runs like one too! The nicest people to deal with which means a ..."
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"As always the work on our SUV was done to perfection. Cannot tell it was in an accident. You r all so friendly and ..."
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"They restored my car's condition to looking like new. Excellent job."
"Precisely ready after the four days he had indicated."
"We received the car earlier than expected."
"Truck was ready earlier than expected"
"Great work and finally a shop that does it on time!"
"I didn't expect it for another 4 or 5 days"
"Excellent communication and care"
"Always communicating and explaining"
"They kept me informed of every repair and detail. They were always available when I would check on ..."
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"Excellent communication"
"Daily emails"
Robert
(Honda owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Great work and great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0
Lee
(Nissan owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Nice Job. Great Friendly people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good Job and where very friendly.
Customer Service - 5.0/5.0
James
(Ford owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely great work. Done in budget and on time. Additional work done at no extra cost.
Customer Service - 5.0/5.0
Dawn
(Honda owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Leo
(Honda owner)
reviewed 5/15/26
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Paul
(Land Rover owner)
reviewed 4/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bernard
(Nissan owner)
reviewed 4/27/26
My Experience - 5.0/5.0 -
Great experience . Fast service and great job on the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick repair
Customer Service - 5.0/5.0 -
Friendly service and explained repairs clearly
Michael
(GMC owner)
reviewed 4/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich at A1 is super nice and easy to work with. The work performed on our vehicle was top notch. We were notifiied throughout the process right up to and including delivery.
Customer Service - 5.0/5.0
Deborah
(Toyota owner)
reviewed 4/9/26
My Experience - 5.0/5.0 -
Everything went very smoothly from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Erica
(Honda owner)
reviewed 3/9/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tracy
(Chevrolet owner)
reviewed 3/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks great!
Customer Service - 5.0/5.0 -
Very nice
Starr
(Mitsubishi owner)
reviewed 2/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and incredibly friendly staff!! Thank you!
Customer Service - 5.0/5.0
Jamie
(Chevrolet owner)
reviewed 1/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
John
(Kia owner)
reviewed 1/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
He did a wonderful job. The car looked better than the day I got it
Customer Service - 5.0/5.0
Angela
(Lexus owner)
reviewed 1/12/26
Likely to Recommend - 5.0/5.0 -
100 percent
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best customer service I've ever received
Charles
(Mitsubishi owner)
reviewed 12/17/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gildalie
(Cadillac owner)
reviewed 11/21/25
Likely to Recommend - 5.0/5.0 -
Yes definitely
Repair Quality - 5.0/5.0 -
As always the work on our SUV was done to perfection. Cannot tell it was in an accident. You r all so friendly and kind. Thank u .
Customer Service - 5.0/5.0
Diane
(Volvo owner)
reviewed 11/18/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you all. Great Job! 👍👍👍👍👍
Customer Service - 5.0/5.0
Lia
(Toyota owner)
reviewed 11/17/25
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Toyota owner)
reviewed 11/17/25