A-1 Auto Body Shop

4.9 (446reviews)

97%

(570) 344-3395

15 Walnut St., Scranton, PA 18509

97%

See Photos

15 Walnut St.
Scranton, PA 18509

Get Directions Email

About A-1 Auto Body Shop

See Photos

15 Walnut St.
Scranton, PA 18509

Get Directions Email

In operation 41 years, 26 years at this location.

COMPLETE AUTO BODY REPAIR FACILITY YOUR "ONE STOP REPAIR SHOP"

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 4:30 pm
Sat	10:00 am - 4:00 pm

* Holiday hours may differ.

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Reviews (446)

Sort By:
Newest
Rating

383 Customers Rated

5 Stars

79.1% Complete

(353)
4 Stars

4.5% Complete

(20)
3 Stars

1.1% Complete

(5)
2 Stars

0.4% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting professional and friendly staff who go above and beyond expectations. The repair work receives outstanding reviews, with customers frequently mentioning perfect paint matching, excellent body work, and vehicles looking like new upon completion. Communication is highlighted as a strength, with customers appreciating regular updates throughout the repair process and clear explanations of work being performed. Timeliness is generally positive, with many customers receiving their vehicles earlier than expected, though some experienced delays due to parts availability. The shop demonstrates commitment to customer satisfaction by providing additional services like car washing and addressing safety concerns at no extra charge. A few customers mentioned communication gaps and one reported ongoing mechanical issues, but the overwhelming majority express high satisfaction and strong willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Top notch body repairs, fender seam alignment, paint color matching with great smoothness and lack of ..." Read more

"They are so efficient and they did such a fabulous job I can't thank them enough."

"Well it looks like a brand new car and it runs like one too! The nicest people to deal with which means a ..." Read more

"As always the work on our SUV was done to perfection. Cannot tell it was in an accident. You r all so friendly and ..." Read more

"They restored my car's condition to looking like new. Excellent job."

"Precisely ready after the four days he had indicated."

"We received the car earlier than expected."

"Truck was ready earlier than expected"

"Great work and finally a shop that does it on time!"

"I didn't expect it for another 4 or 5 days"

"Excellent communication and care"

"Always communicating and explaining"

"They kept me informed of every repair and detail. They were always available when I would check on ..." Read more

"Excellent communication"

"Daily emails"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Top notch body repairs, fender seam alignment, paint color matching with great smoothness and lack of ..." Read more

"They are so efficient and they did such a fabulous job I can't thank them enough."

"Well it looks like a brand new car and it runs like one too! The nicest people to deal with which means a ..." Read more

"As always the work on our SUV was done to perfection. Cannot tell it was in an accident. You r all so friendly and ..." Read more

"They restored my car's condition to looking like new. Excellent job."

"Precisely ready after the four days he had indicated."

"We received the car earlier than expected."

"Truck was ready earlier than expected"

"Great work and finally a shop that does it on time!"

"I didn't expect it for another 4 or 5 days"

"Excellent communication and care"

"Always communicating and explaining"

"They kept me informed of every repair and detail. They were always available when I would check on ..." Read more

"Excellent communication"

"Daily emails"

Sarah (Audi owner) reviewed 9/22/26

Jorge (Toyota owner) reviewed 9/21/26

Yes I will

Excelent service labor and personal very friendly

Not words to describe they're excellent

Andrew (Honda owner) reviewed 9/14/26

Ellwood (RAM owner) reviewed 9/8/26

I have used Rich a couple times. Every time I am completely satisfied with his work. I highly recommend him to anyone.

Mark (Hyundai owner) reviewed 8/31/26

Kind, courteous and professional establishment, does excellent work, can’t even tell vehicle was hit. Id swear up and down on a stack of bibles that the owner was garage kept, lol. Inside joke. Love this garage, and would recommend to anyone.

Great garage, they do excellent work

Fantastic garage, fantastic people, car looks brand new

Everyone is great at this garage

Carla (Honda owner) reviewed 8/24/26

Friendly, prompt and great work completed on my vehicle.

Christopher (Chevrolet owner) reviewed 8/19/26

Any car body issues I will be sending them to A-1 Body Shop

Car looks completely brand new! Any car body service I will be going to A-1

Edward (Toyota owner) reviewed 8/13/26

It looks better than brand new. I highly recommend A1 Body Shop. The owner is fantastic man his company is super. I highly recommend A1 Body Shop to everyone I know.

I have to say the car feels like brand new. It looks like brand new you guys did a wonderful job you even cleaned the inside. You made the Tire shine. It’s incredible. I would highly recommend A1 Body Shop for anybody.

I would recommend you guys to anybody. I’m gonna call my Allstate agent and tell him what a wonderful job you do.

Robert (Honda owner) reviewed 8/6/26

Great work and great staff

Great work.

Lee (Nissan owner) reviewed 7/23/26

Nice Job. Great Friendly people.

They did a good Job and where very friendly.

James (Ford owner) reviewed 7/14/26

Absolutely great work. Done in budget and on time. Additional work done at no extra cost.

Dawn (Honda owner) reviewed 7/6/26

Leo (Honda owner) reviewed 5/15/26

Excellent work

Paul (Land Rover owner) reviewed 4/27/26

Bernard (Nissan owner) reviewed 4/27/26

Great experience . Fast service and great job on the repair.

Great service and quick repair

Friendly service and explained repairs clearly

Michael (GMC owner) reviewed 4/17/26

Rich at A1 is super nice and easy to work with. The work performed on our vehicle was top notch. We were notifiied throughout the process right up to and including delivery.

Deborah (Toyota owner) reviewed 4/9/26

Everything went very smoothly from start to finish!

Erica (Honda owner) reviewed 3/9/26

Tracy (Chevrolet owner) reviewed 3/2/26

car looks great!

Very nice

Starr (Mitsubishi owner) reviewed 2/13/26

Great service and incredibly friendly staff!! Thank you!

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

A-1 Auto Body Shop

About A-1 Auto Body Shop

Reviews (446)

383 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?