A-1 Auto Body Shop

4.8 (442reviews)
96%
15 Walnut St.,  Scranton,  PA  18509

In operation 41 years, 26 years at this location.

COMPLETE AUTO BODY REPAIR FACILITY YOUR "ONE STOP REPAIR SHOP"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat 10:00 am - 4:00 pm
* Holiday hours may differ.

Reviews (442)

My Experience

My Experience

Likely to Recommend

Repair Quality

Service was great car looks excellent

Customer Service

My Experience

Friendly and knowledgable staff! Great work in a timely manner. Wish I started coming here years ago.

My Experience

They were very nice and kept me updated on the repair process.

Likely to Recommend

I would recommend A-1 to who ever needs car service.

Repair Quality

They were polite and kept me informed of the progress of the repair.

Customer Service

They were friendly and polite.

My Experience

I was told that it would take a little over a week to make the repairs to my car. It actually took a little under a week, which would be a good thing under normal circumstances, but I got a call from A-1 Body Shop at around 4pm with a message to come to pick up my vehicle. Since the shop closes at 4:30pm and I did not have access to my phone before 4:30pm (being as though I was at work) I now have to wait til monday to pick up my car. I'm stuck with a rental that I will likely not be able to have insurance cover the cost of since the car was technically ready for pick-up at the very end of the day. I just feel poorly informed about the timeline. Here's hoping the end result will look good once the shop reopens for me to get my car on Monday.

Likely to Recommend

Repair Quality

The owner of the shop came in on a Saturday ao I could get my car. This allowed me to avoid overge charges on the rental I had to use while my car was in the shop that woukd prevent the Insurance company from reimbursing me for the rental. I am very happy that he did this

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The quality of work is top notch, and I appreciate the professionalism and kindness that was extended to me.

Likely to Recommend

I’ve already recommended A-1 to others, if they should ever be in need of auto body work.

Repair Quality

Excellent work.

Customer Service

Mike and Rich were very personable.

My Experience

Great communication throughout the process!

Likely to Recommend

Repair Quality

Excellent service and communication, quality work!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

GREAT PEOPLE. THEY KNOW ABOUT OLD FASHIONED CUSTOMER SERVICE. I AM VERY PLEASED.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall I like the shop. I work in the automotive aftermarket industry and have had a lot of dealings with repair and custom shops. I think Mike and the crew were very professional and easy to do business with.

Repair Quality

Quality of work looks good. Time estamate was a bit off but ,I've never in my life had a body shop give an accurate time estimate so I will not hold that against them.

Customer Service

Staff was friendly and kept in contact with me with progress updates

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Just wanted to say thank you for the awesome service...I'm very pleased how everything was handled and it didn't take long to get the job done. 10 👍...

Likely to Recommend

Repair Quality

Awesome job!!!!

Customer Service

My Experience

My car looks brand new. I couldn’t be any happier with the service and the turnaround time was a nice surprise too!!

Likely to Recommend

Repair Quality

Great job. My vehicle looks amazing!!

Customer Service

Very responsive in a busy time

My Experience

Everyone was extremely nice and they got the job done in a timely manner! They even went above and beyond and cleaned my car inside and out! I greatly appreciate the work they’ve done and will definitely be returning if and or when I need future work done. I’d definitely refer them to family and friends who are looking for an auto body shop! Thank you so much! Happy holidays and Happy New Years!

My Experience

I definitely need you guys to call me tomorrow. I’m not sure if the electrical harness wasn’t connected properly or if it’s the wrong one but the tailgate doesn’t work, the backup camera stays on, the back driver side blinker is malfunctioning and my license plate is melted.

Likely to Recommend

Repair Quality

Excellent services

Customer Service

Likely to Recommend

Repair Quality

Great job guys! Thank you

Customer Service

Likely to Recommend

Repair Quality

They are reliable and timely

Customer Service