A & D Auto Body - Avondale

4.8 (692reviews)
98%
850 E Riley Dr,  Avondale,  AZ  85323
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In operation 29 years, 23 years at this location.

A&D Auto Body Inc. is a family owned/operated auto collision repair business that has been serving the community since 1997. We are dedicated to the highest level of service while always maintaining our commitment to honesty, quality, safety and satisfaction. We are committed to providing you the best possible experience and PEACE OF MIND in knowing your vehicle has been repaired the right way by trained and experienced professionals. Our staff and technicians have the ongoing training, knowledge, skills and the most up to date equipment required to perform proper, safe and quality repairs. This ensures that each and every vehicle is repaired back to manufacturer specifications. Our continued dedication to OEM certifications, quality, innovation, education and investment is what sets us apart!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (692)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many highlighting exceptional body work that leaves vehicles looking brand new, often detailed and spotless upon return. The friendly, courteous, and professional staff receive frequent commendations, with customers appreciating the welcoming atmosphere from first contact through pickup. Timely repairs, often completed ahead of schedule, are a recurring highlight. Daily text and email updates are widely appreciated, keeping customers informed throughout the repair process. Many customers are repeat visitors and enthusiastic recommenders. A small number of customers noted concerns including paint quality issues, broken parts reinstalled rather than replaced, and a post-repair battery notification lapse, reflecting areas customers feel could be improved.
AI-Generated from reviews written in the last 12 months
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"... ABSOLUTELY FANTASTIC! Exceeded all expectations. EXCELLENT customer service, repair work, and turnaround time!" Read more
"... in obtaining and dropping off my rental with them. They completed an exceptional job on my car. They kept me updated through every step and made ..." Read more
"Great customer service, great communication, excellent body work and returned my car all detailed and spotless! Highly recommend. Loved how they worked so well with ..." Read more
"Best service, best quality of work Ive had from an auto body shop!!"
"Not sure why the broken tail light and broken windshield wiper was not replaced. Will call shop."
"Waaayyyy before presumed completion time"
"... at A&D were awesome. They did excellent work and got my truck back to me a day ahead of schedule. I highly recommend their service." Read more
"... thought it was gonna take a week or 2 to get it fixed literally only took 3 dayssss!!! They did such an amazing job and was pleased with the results!:" Read more
"Very nice people. Gave us a completion date and kept us informed of the progress. Completed on time as promised."
"A&D did a fantastic job on my car. They took 2 days longer than scheduled, but I'd rather wait and have it done right. Very pleased"
"I really appreciated the consistent updates. The process was very efficient from the estimate ..." Read more
"Great customer service. They kept me informed with daily updates."
"... explanations about the necessary repairs. Additionally, the update text messages were helpful as they kept me informed about the progress of my repair." Read more
"... was friendly, knowledgeable and professional and I was kept informed of the work process. I'm a repeat customer and once again I was extremely ..." Read more
"Battery was nearly dead. Shop had to use booster to start it earlier. Never informed me. Arrived home would not turn over. Arguments over ..." Read more

My Experience

It was as if nothing had happened to it. You even left it cleaner and prettier than it was before. Thank you so much.

My Experience

Likely to Recommend

Repair Quality

They kept me informed on the progress of my car. When I got my car back I couldn't tell that it had been wrecked.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much for great work ~♡

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

We would highly recommend this body shop. They did an excellent job - professionally, seamlessly and quickly.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and timely updates.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I would recommend this shop

Repair Quality

The work on my car looks great!! Thanks for having it done in a timely manner!!

Customer Service

Employees here are friendly and helpful!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful job, very impressed!!!

My Experience

Excellent job and excellent customer service, receptionist has been very kind and informative through it all, I knew I made a good choice after my mom had her charger rt repaired here, now they took care of my zl1, thank you Chris and everyone at A&D🖤

My Experience

Paint repair was excellent. Thank you.

Likely to Recommend

Repair Quality

Paint job looked great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent work.

My Experience

Vehicle was left for 2 weeks and 4 days when the vehicle was returned paint was less then satisfactory seems lumpy on the rear left side panel. The shop informed me about paint drip on the upper rear left side that I have to take back to them to buff out. Also rear bumper itself was off center pushed over to the right as if they lined it up with the accident that occurred. It makes me fear that there might be frame damage if the bumper won't line up. The shop claims the spacing is normal but I took photos to show how the original spacing looked compared to what is present. They accommodated getting the truck back before we go out of town but now it will require me going without a vehicle yet again for getting rear ended when we return

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding customer service provided by this family owned business. Fast service, very friendly, and went the extra mile. Professionalism at it best!

Likely to Recommend

Already have.

Repair Quality

Very professional and friendly. Did an awesome job repairing my damaged car.

Customer Service

Very friendly and communicated on a regular basis.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Excellent coordination with the insurance company.

Repair Quality

The repair is great.

Customer Service

Received contact details explaining how much was doo.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice people. Gave us a completion date and kept us informed of the progress. Completed on time as promised.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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