A & D Auto Body - Avondale

4.8 (679reviews)
98%
850 E Riley Dr,  Avondale,  AZ  85323
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In operation 29 years, 23 years at this location.

A&D Auto Body Inc. is a family owned/operated auto collision repair business that has been serving the community since 1997. We are dedicated to the highest level of service while always maintaining our commitment to honesty, quality, safety and satisfaction. We are committed to providing you the best possible experience and PEACE OF MIND in knowing your vehicle has been repaired the right way by trained and experienced professionals. Our staff and technicians have the ongoing training, knowledge, skills and the most up to date equipment required to perform proper, safe and quality repairs. This ensures that each and every vehicle is repaired back to manufacturer specifications. Our continued dedication to OEM certifications, quality, innovation, education and investment is what sets us apart!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (679)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, friendly and professional staff, and excellent repair work that often leaves vehicles looking brand new. Many highlight the thorough and proactive communication, including daily text and email updates that kept them informed throughout the repair process. Timeliness is a frequent highlight, with numerous customers noting their vehicles were completed on or ahead of schedule. The seamless coordination with insurance companies and the added touch of returning vehicles clean and detailed further elevated the experience. A small number of customers noted areas for improvement, including more consistent progress updates, paint quality concerns, and notification of any issues discovered during repair - all shared directly from their feedback.
AI-Generated from reviews written in the last 12 months
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"... in obtaining and dropping off my rental with them. They completed an exceptional job on my car. They kept me updated through every step and made ..." Read more
"A & D = ABSOLUTELY FANTASTIC! Exceeded all expectations. EXCELLENT customer service, repair work, and turnaround time!"
"Great customer service, great communication, excellent body work and returned my car all detailed and spotless! Highly recommend. Loved how they worked ..." Read more
"Everyone was so nice and accommodating, from beginning to the end."
"... rated it a 10 everything was handled really well and the repair turned out great." Read more
"Waaayyyy before presumed completion time"
"... at A&D were awesome. They did excellent work and got my truck back to me a day ahead of schedule. I highly recommend their service." Read more
"... the estimate with the insurance to final payment. Underpromise and over deliverered." Read more
"I appreciated their dedication to delivering on the day they said it would be ready."
"... not kept up to date on the progress of the repairs. Twice I was told dates when the car would be ready and twice I called on those dates only to be told it ..." Read more
"I was consistently updated on the progress which was very much appreciated"
"I received progress texts daily"
"The communication from start to finish was amazing! They have a very professional staff that kept me ..." Read more
"Great customer service. They kept me informed with daily updates."
"We were not kept up to date on the progress of the repairs. Twice I was told dates when the car would be ready ..." Read more

My Experience

Excellent work.

My Experience

Paint repair was excellent. Thank you.

My Experience

Vehicle was left for 2 weeks and 4 days when the vehicle was returned paint was less then satisfactory seems lumpy on the rear left side panel. The shop informed me about paint drip on the upper rear left side that I have to take back to them to buff out. Also rear bumper itself was off center pushed over to the right as if they lined it up with the accident that occurred. It makes me fear that there might be frame damage if the bumper won't line up. The shop claims the spacing is normal but I took photos to show how the original spacing looked compared to what is present. They accommodated getting the truck back before we go out of town but now it will require me going without a vehicle yet again for getting rear ended when we return

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding customer service provided by this family owned business. Fast service, very friendly, and went the extra mile. Professionalism at it best!

Likely to Recommend

Already have.

Repair Quality

Very professional and friendly. Did an awesome job repairing my damaged car.

Customer Service

Very friendly and communicated on a regular basis.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Excellent coordination with the insurance company.

Repair Quality

The repair is great.

Customer Service

Received contact details explaining how much was doo.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice people. Gave us a completion date and kept us informed of the progress. Completed on time as promised.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

The only person that I spoke to A and D auto was the lady at the front desk. It was a very short conversation when I brought my car in, and when I went to pick it up.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Great!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The folks at A&D were awesome. They did excellent work and got my truck back to me a day ahead of schedule. I highly recommend their service.

Likely to Recommend

Yes as a matter of fact. I re recommend myself

Repair Quality

A&D did a fantastic job on my car. They took 2 days longer than scheduled, but I'd rather wait and have it done right. Very pleased

Customer Service

Chris and office staff are wonderful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The car was repaired with care and the car was impeccable inside and out. The car was clean inside and out. Wife was very happy with results.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am satisfied with the effect and results of repairing my car. It looks brand new and they even washed it for me. Thank you for getting it done properly on time before the holidays. Shout out for Chris for pushing through the deadline.

My Experience

This body shop is very fast repair on my Chevy truck. Kept me updated on process on my truck highly recommended this place to everyone

My Experience

They were FANTASTIC! If I ever need body work again on my vehicle, this is the place Iā€™m going. Thank you for such amazing service šŸ˜Š

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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