Caliber - Litchfield Park

4.8 (6,832reviews)
96%
12405 W Camelback Rd,  Litchfield Park,  AZ  85340

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,832)

My Experience

I would like to thank Fabian for his assistance. It was fast and straight to the point. Communication was great as well. I will be posting a review as well. Have a dent in the roof of my WRX I might need looked at ;)

Likely to Recommend

Repair Quality

There is a slightly loose plastic panel near my rear wheel well. Other than that everything else looks/ feels great

Customer Service

My Experience

The front bumper wasn’t put on well. Headlights had something in it. Have to order a new headlight and I’m hoping the adjustment of the bumper will be enough. Disappointed it passed as finished when I know nothing about cars and saw how it didn’t line up right away.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was easy to work with. The car I have is 2003 Camry. They made my car look brand new!. Kelly who was my contact person was fair and honest. She was wonderful!!!

Likely to Recommend

Repair Quality

Efficient, on time, excellent craftsmanship!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The damage was repaired so well it looks brand new. I love that. But your communication was impressive. In my past experience there was very little contact and we never knew when our car would be finished. You are a breath of fresh air. Thank you.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

It will be better if you have in Spanish customer service personal.

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Repair Quality

Customer Service

My Experience

Overall our experience with Caliber was great. They said 2.5-3 weeks and got it done in just over 2.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Thank you. I haven’t looked at it with a fine tooth comb but so far looks great and he explained all to me. He told me to call him with questions.

Repair Quality

My car looks great so far. My rep Eric was great at communicating and was friendly when I came in. He explained what had been done to the car. Car was ready a few days before they anticipated. Thank you.

Customer Service

Eric kept me updated on status and processes.

Returned Clean

My Experience

The experience was great given the circumstances. Everyone there was very helpful and communicated amazingly. I hope I don’t need it again, but if I do I will use Caliber Collision again.

Likely to Recommend

I’ve had to use this shop 3 times now, and they’ve been great every time.

Repair Quality

Customer service was great and the communication was perfect.

Customer Service

They were very helpful, communicative, and courteous.

My Experience

Kept me informed through the process and was complete in the time you told me.

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Repair Quality

Customer Service

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Repair Quality

Very impressed and my expectation was met.

Customer Service

Returned Clean

My Experience

Real good service, eager to do the job! And done job in record time! Super team job! Thank you!

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Repair Quality

Customer Service

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Repair Quality

Work was estimated and completed in a reasonable time. Quality was good and price was fair. Our service advisor was professional and knowledgeable.

Customer Service

Friendly and professional.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean