Caliber - Surprise
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I only had my brand new CRV for a couple weeks before it was in a rear ended collision. Naturally I was already feeling nervous to hand it over for repairs. Brandon eased my concerns by communicating the process and continued to keep me updated as the car was being repaired. Once I saw the repairs, I was surprised at the level of care that went into ensuring it looked brand new again. Thank you so much for your dedication! I greatly appreciate it.
My Experience - 0.0/5.0 -
I wasn’t satisfied. A few things bothered me about the process. Not getting the correct information and waiting for parts that should have been ordered when my jeep was disassembled. Main thing is that I took my jeep in with no check engine light and when I went to turn it on I now had a light. Justin kept coming up with excuses for the light. From what I was told is they hook up a scanner and it read these codes. Main was for the sensor in the back of my truck that he said when I got hit it could have triggered it. If it’s all about safety then why wasn’t that relayed to the insurance company. They obviously will pay. Wasn’t happy going in for one problem and coming out with another. Doesn’t make sense to me. When I have someone trying to repeat something to me like it’s going to make me understand doesn’t help. If this was your vehicle would that pass for you. Not happy and would not recommend
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car was fixed on time and it looks perfect.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justin was great!! Very informative and took great care of my car.
My Experience - 5.0/5.0 -
Such a great experience with the team made you feel like they knew you for a long time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very organized and proficient Company wish every company was organized like them will always go back to them
Customer Service - 5.0/5.0 -
Very organized and proficient company wish everyone was as welcoming as them
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No issues at all,customer service was great.
My Experience - 5.0/5.0 -
I was extremely impressed with the whole process and the quality of the work. Well done!
My Experience - 5.0/5.0 -
Second time using your business to repair this vehicle, both times were seamless on everything being repaired. Would highly recommend you!!’
My Experience - 5.0/5.0 -
Coordination with State Farm insurance was good.
My Experience - 5.0/5.0 -
Justin was amazing. He took time to explain every detail and why parts were needed/fixed. Plus, the car was ready sooner than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justin was fantastic. His communication throughout the entire process was so appreciated. Justin was very thorough and made sure we understood the "why" behind what was being fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All turned out great
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, and customer care!!