Caliber - Surprise
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
One word disaster. Using Caliper collision Surprise was my second accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Open communication. Met deadlines as expected.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car isn’t done was left in the heat had marks all over my paint and I missed an entire day of work to bring the car back just to leave in the same rental car
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people working with me on my car we’re really helpful and quick with getting my car back to a state of driving
Customer Service - 5.0/5.0 -
The customer service was outstanding anytime I had questions they were answered
My Experience - 5.0/5.0 -
Great job !! Very knowledgeable staff!! Very happy with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with the entire experience. I am pleased with the work and only took a few days. Everyone was very nice.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Julian and the team were outstanding to work with. Everyone is positive and focused on the customer experience. Julian updated me daily and finished the repair ahead of schedule and below estimate. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff and timely repair
Likely to Recommend - 5.0/5.0 -
Caliber in Surprise is excellent and have recommended them and they found them to be excellent, as well
Repair Quality - 5.0/5.0 -
Finished in time and did a great job
Customer Service - 5.0/5.0 -
Everyone is friendly and efficient
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Friendly customer service and excellent work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the quality of work.
Customer Service - 5.0/5.0 -
The staff is very friendly
My Experience - 5.0/5.0 -
Very impressed with Scott and his positive attitude while making us feel comfortable going thru this traumatic process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from start to finish. Julien was extremely courteous and proficient. He was very knowledgeable and made everything extremely easy. Will definitely recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great from what I can see!
Customer Service - 5.0/5.0 -
Excellent service all around, front office Girl as well as Julien were both extremely informative and helpful. They made it extremely easy from start to finish
My Experience - 5.0/5.0 -
Justin was awesome, everyone was super friendly and professional. Will recommend.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Drop off and pick up was quick and easy. Quality work by the techs and the service advisor Brandon was professional and easy to work with. Smooth service that got me into my car 2 days sooner than expected, which is a huge win in my book. Also enjoy the benefit of the text updates! I got a quick update without having to reach out and waste anyone's time to see the progress. In the best way, I hope to never use caliber again, but if I would be in the situation again, I would. Highly recommend Brandon!