Fix Auto Avondale

4.8 (1,201reviews)
98%
1422 N Eliseo Felix Jr Way,  Avondale,  AZ  85323
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Shop AssistantSparkles

In operation 19 years, 11 years at this location.

Fix Auto Avondale is a family owned franchise that has been in business since 2011. Our goal is to provide quality repairs with safety in mind for all of our customers. Fix Auto Avondale is committed to an outstanding level of communication throughout the repair process to provide our customers with the best experience possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,201)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, professional and courteous staff, and exceptional repair work that left vehicles looking brand new. Many highlighted the frequent and proactive communication through calls and texts, keeping them informed every step of the way. Timeliness was largely commended, with several vehicles completed ahead of schedule. Customers also appreciated the cleanliness of returned vehicles. A few customers noted areas for improvement directly from their experiences, including inconsistent internal communication leading to incorrect updates, delays without proactive notification, and occasional quality control issues such as paint mismatches and loose parts discovered after pickup. Overall, the majority of customers expressed high satisfaction and willingness to return and recommend the shop.
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"... knowledgeable. I love the frequent text messages of status. The work they did on my truck was amazing. Theres zero signs of previous damage. Im so impressed ..." Read more
"Burned through paint and the rear decked system not fully reinstalled were discovered AFTER being told the job was finished"
"All the folks that I worked with were professional and honest!"
"Fix Auto does beautiful work. I will use them again if ever needed!"
"Paint on hood did not match"

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Excellent service

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Returned Clean

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The repair took longer than I expected but they did a great job.

Customer Service

Very friendly, thorough with explanations and there was always someone ready to help.

Returned Clean

My Experience

Alex was absolutely awesome! He walked us through the entire process and kept us informed every step of the way. The sensors were not set properly and Alex had the specialist come right to our house. Other than that small issue, everything went smoothly and the car looks brand new. We are very happy and will definitely recommend Fix Auto to friends and family.

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100% satisfaction

Repair Quality

The vehicle looks amazing, like its brand new.

Customer Service

Alex was absolutely awesome. He kept us informed and helped us navigate the insurance issues each step of the way.

Returned Clean

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Returned Clean

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I was satisfied with the job they did on my car

Customer Service

My Experience

Troy Buck, work very hard and long hours for me. He very good with his customers 👏 😀. We need more people like him. He kept me informed on my car 🚗. Thank you so much.

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My Experience

Everyone with whom we deal is excellent, and the repair workers do wonderful work.

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Eric was absolutely AWESOME to work with, made the process so easy from start to finish and my car turned out AMAZING!!!

Customer Service

Eric was so friendly, easy going and professional

Returned Clean

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My Experience

The whole process was smooth. Communication was great and the car looks as good as new.

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My Experience

Martin was outstanding making sure all tasks repairing my 2007 Honda Civic were completed and kept me informed on the progress all the way through until completion. When the car repair was completed the Fix Auto team even came to my house and picked me up and brought me back to Fix Auto to get my car so I did not have to pay someone else for the ride back to get my car. My thanks to the Fix Auto Team.

My Experience

Well it was discussed that the expectation was going be about 5 days after drop off which it got extended which was fine but it got extended 3 times after that and most of it was after seeing the email that was sent out to USAA that I found out. I can understand delays but being honest would of been better and being prompt to call in order to update us would of been better than waiting for email updates with no additional update as to why. I rather take the extra steps to use caliber collision if I happen to need body service again even if I have to extend my appointment time.