ABRA - Asheville

4.8 (3,769reviews)
96%
611 Brevard Road,  Asheville,  NC  28806
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Shop AssistantSparkles

In operation 13 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 4:00 pm
Tue 9:00 am - 4:00 pm
Wed 9:00 am - 4:00 pm
Thu 9:00 am - 4:00 pm
Fri 9:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Subaru
Tesla

Reviews (3,769)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that vehicles were returned in like-new condition, with repairs often completed ahead of schedule. Customers appreciate frequent updates via text and phone calls throughout the repair process, noting it provided confidence and peace of mind. The professionalism, friendliness, and attentiveness of the staff are repeatedly commended. A few customers noted minor issues such as parts not arriving on time, small paint defects, or needing return visits for corrections, reflecting areas customers feel could be refined. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
Select to learn more
"One of the best experiences I have ever had with a repair shop in my lifetime"
"Absolutely amazing! They did everything they said they would to fix my vehicle and was so kind and did an amazing job. No complaints ..." Read more
"My BMW X1 looks brand new. I am more than satisfied with the repair."
"I could not have asked for more. The work and the kindness was exceptional."
"... can get body work cheaper but it's never the same. Abba's repair people are like fine artist. So go Abba." Read more
"... us an estimated repair time of four to six weeks! Abra repaired it just over one week. Thank you!" Read more
"Almost 3 weeks ahead of their estimate"
"... team. And they under promised and over delivered by getting our car repaired several days earlier than expected. Will recommend to others!!" Read more
"... claim, got me into the shop a week after that, and finished my repairs within 3 days! Really appreciate the quickness and thoroughness of the repair work." Read more
"My truck was ready as promised on a Friday, but ABRA's receipt of payment from Amica delayed ..." Read more
"Abra was professional from start to finish. They kept us informed constantly of the progress on our vehicle. Our vehicle looks amazing and it was finished exactly ..." Read more
"The work was done well, before estimated date. I was kept very informed with text messages almost daily."
"... very nicely. Customer service was informative and I appreciated the consistent communication with updates." Read more
"The staff was both helpful and professional. Great communication and updates. Easy to work with and would highly recommend."
"100% kept me informed and up to date"

Likely to Recommend

Repair Quality

Excellent job, great communication

Customer Service

Returned Clean

My Experience

Alex and ABRA did a great job.! Comms were good, work done nicely, estimate was fair and timeline was reasonable AND the car was cleaned! Thank you

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole team at Abra was exceptional. Communication, quality of work, and on time completion! The finished result on my 6 year old Tesla is impeccable, and the paint perfectly matches! Thank you so much!

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Returned Clean

My Experience

Fantastic experience all around! Nathan and Alex were very helpful and explained the process thoroughly! If I have another event that requires bodywork, I will definitely be back.

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My Experience

Nathan was awesome 👏 & it was done quicker than expected. Looks like new. Thank y’all so much.

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Repair Quality

No complaints! Alex was super!

Customer Service

Returned Clean

My Experience

They keep me informed every step of the way and even after having to order another part they still got it back to me in a timely manner. The vehicle looks amazing 👏

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My Experience

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Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

From start to finish working with Abra was a pleasure. The work they did on my car is perfect. I would trust them to repair my car in the future.

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Repair Quality

Great

Customer Service

Great staff

Returned Clean

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My Experience

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Repair Quality

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Returned Clean

My Experience

Amazing work

Likely to Recommend

I would highly recommend!

Repair Quality

Great experience from start to finish!

Customer Service

Communication was great!

Returned Clean