Gerber Collision & Glass - Asheville (Nc)
465 N. Louisiana Ave,
Asheville,
NC
28806
USA
In operation 85 years.
Gerber Collision & Glass - Asheville (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Acura
Honda
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team received high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via texts, emails, and phone calls. Timeliness was a frequent highlight, with numerous customers pleasantly surprised by early completions. The seamless coordination with insurance and rental car companies was also appreciated. A few customers noted areas for improvement, including occasional delays, inconsistent notifications about completion dates, and isolated concerns about vehicle cleanliness and minor unfinished details upon return.
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Service Quality
"The staff are polite, professional and so pleasant to work with. Everyone goes above and beyond to complete the job ..."
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"Repair is flawless. Received my car back spotlessly clean!"
"Wonderful staff, very professional, my car looks brand new!"
"Results perfect, communication frequent and specific"
"... used the defogger and turned everything to high, glass shot out of all of the vents and sprayed shards of glass everywhere. This was while driving on the ..."
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"8 days early. Very satisfied."
"... I was told my car couldnt be fixed until August. You got me in quickly and fixed it even quicker! You made this difficult time seem so flawless for ..."
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"It was two days early, which was such a pleasant surprise!"
"Everyone was so professional and friendly. They kept me updated throughout the process and finished ahead of schedule. My car looks great! Highly recommend"
"... seemed to me to be well done! I was impressed that it took much less time than was projected. Youre waiting room is clean and nice."
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"Excellent communication via texts, emails and phone calls. Earlier delivery of my vehicle and OUTSTANDING bodywork. I am highly satisfied, ..."
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"Communication about progress and readiness outstanding! Ive used you folks four times now over a number of ..."
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"I appreciate your commitment to honesty, transparency and clear communication. Your desire to support the customer and address ..."
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"... good since I drove it out of the dealership new. Communication was frequent and detailed. Highly recommend!"
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"... recall!. My only concern however, is a huge one. I was not informed about the risk of going to a car wash within 30 days. My vehicle was covered in a layer ..."
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Crissa
(Honda owner)
reviewed 8/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Sabrina
(Toyota owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
I appreciate you taking care of my car and repairing it. You kept me informed often and finished the job before predicted. Thank you so much! I will recommend your shop to others!
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James
(Hyundai owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
The work seemed to me to be well done! I was impressed that it took much less time than was projected. You’re waiting room is clean and nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Laura
(Mercedes-Benz owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, easy pick up and drop off. They did an excellent job with my vehicle.
Customer Service - 5.0/5.0
Shelly
(Ford owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
Doug and all the staff were phenomenal!
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Jenny
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stanley
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 4.5/5.0 -
Work was excellent.
Repair Quality - 4.5/5.0 -
Only questioned original completion date vs actual completion date 26 days early.
Customer Service - 5.0/5.0 -
Very nice, respectful and responsive.
Cynthia
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Douglas
(Chevrolet owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
Thank you for getting my car back on the road so quickly. I'll be referring family and friends to Gerber Collision.
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Marye
(Kia owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
Thank You for your prompt Service
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Christine
(Toyota owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Margaret
(Subaru owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lawrence
(Hyundai owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Dodge owner)
reviewed 8/17/26
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
I do not have my vehicle back repaired as of yet
Customer Service - 5.0/5.0 -
Doug is AMAZING!
Returned Clean
Walter
(Chevrolet owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
If I ever need body shop work in the future, I will again use Gerber Collision and Glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Results were excellent and communication along the way couldn’t have been better.
Customer Service - 5.0/5.0
Returned Clean
Richard
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gave me a schedule, and car was nicely repaired in that time period I recommend this shop as 5 star
Customer Service - 5.0/5.0
Returned Clean
Awesome
(Kia owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop did an awesome job !
Customer Service - 5.0/5.0 -
Very good Job
Returned Clean
Winston
(BMW owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Janet
(Honda owner)
reviewed 8/10/26